Canon B140 Cannot send using Error Correction Mode ECM, Errors occur frequently while sending

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oCannot send using Error Correction Mode (ECM).

The receiving party’s fax machine may not support ECM.

If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking.

ECM may be disabled.

• Make sure ECM is on (see ECM TX, p. 8-3).

oo Errors occur frequently while sending.

The telephone lines may be in poor condition, or you may have a bad connection.

• Lower the transmission speed (see TX START SPEED, p. 8-5).

Receiving problems

o Cannot receive a document automatically.

The fax may not be set to receive automatically.

For the fax to receive faxes automatically, the receive mode must be set to FAX ONLY MODE, FAX/ TEL AUTO SW (Fax/Tel mode), or ANS.MACHINE MODE* (see Chapter 6). If you have set ANS.MACHINE MODE*, check that an answering machine is connected to the fax and that it is turned on with an outgoing message properly recorded (see p. 7-1).

The fax may have a document stored in memory.

• Print out any documents stored in memory (see p. 5-14).

An error may have occurred during reception.

Check the LCD for an error message (see p. 9-15).

Print an activity report and check for an error (see p. 8-7).

The multi-purpose tray may be empty.

• Make sure paper is loaded in the multi-purpose tray (see p. 1-8).

The telephone line may not be connected properly.

• Make sure all line connections are secure (see p. 1-4).

* FAX-B120/B115 only.

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Contents FAX-B140/B120/B115 Unpacking Setting UPMain components of your fax Preparing to USE Your FAXScanned area Problem documentsTypes of documents you can scan SizePress Start/Copy Press ResolutionCopying documents Load the document face up into the document trayPreparing to send a document Adjusting the quality of your documentsSetting the scanning resolution Setting the scanning contrastDifferent ways to receive a document Receive Mode Main Use Operation Requirements DetailsPress Start/Copy, use 3 or 4 to select Recording the outgoing messageUse 3 or 4 to select Outgoing Message Record your outgoing messageSelect the menu you want SettingsSelecting a menu Press Function Press Start/CopyJams in the document tray Clearing jamsSpecifications Index ECM RX Manual Mode System Settings USER’S Data List Page Page Jams in the multi-purpose tray Cleaning inside the printer cover Periodic cleaningCleaning the exterior of the fax Cleaning the interior of the faxOpen the printer cover Cleaning the scanner componentsWhile holding the white sheet open, clean the components Reconnect the power cordPrinting the nozzle check pattern Testing and cleaning the BJ cartridge print headCleaning the BJ cartridge print head Replacing the BJ cartridgeMake sure the fax is plugged Open the printer cover Cartridge b Protective cap a and tape b Package, then remove the orangePaper feeding problems TroubleshootingFaxing problems You cannot send a documentDocuments sent from the fax are spotted or dirty Cannot send using Error Correction Mode ECM Errors occur frequently while sendingCannot receive a document automatically Print quality is poor Cannot receive a document manuallyFax images print blotched or uneven Cannot receive using Error Correction Mode ECMErrors occur frequently while receiving Fax does not printTelephone problems Copying problemsGeneral problems Print quality problemsMessage Cause LCD messagesChange Cartridge LCD messages Message Cause Nnnn Case of a power failure During a power failureMemory clear report Page User Settings Report Settings RX Settings System Settings TAM Settings FAX-B140 only Activity reports How to print a reportUser’s data list Activity reportOne-touch speed dialling list Coded speed dialling listPress TAM to set TAM Mode Setting TAM ModeSetting ends and the fax returns to standby mode Setting the recording time for a telephone messageTAM Monitor allows you to screen all incoming calls Setting TAM MonitorCall Setting Toll SaverRecording voice memos Want to delete Press Start/Copy Deleting messagesWant to delete Press Delete Press to delete the messagePlaying telephone messages Press PlayPress Delete Press to delete all messages Remote control features Your password Press Start/Copy Press StopRegistration ends and the fax returns to standby mode Using remote control End the remote control and hang up the handsetCall home Outgoing message will be played Command Sub-command Description List of remote control commandsMaximum of 40 digits can be entered Setting the forwarding numberForwarding telephone messages NumberFollow steps 1 to 5 on p Use 3 or 4 to select Auto Redial Setting the number of redial timesFwdtelnumber Setting PIN EntryWhen a forwarded call is received Enter your password when you hear the beepsWhen forwarding is not possible Page Press Receive Mode Setting the receive modePicked up within the specified ring time set in step Setting the receive modeUsing your fax with an answering machine Receiving documents manually Manual ModeOther features Saving ink while receiving documentsPolling to receive documents Cancelling receiving Direct sending Sending documentsSending methods Dialling methodsMemory sending If a person answers, converse normally, then ask Manual sendingAutomatic dialling Cancelling sendingNumbers registered for the button letter group Sending a document using directory diallingName of the party you are searching for Press 3 or 4 to display the other namesPress UCanTalk. Then speak the voice tag into Microphone Sending a document using UCanTalk FAX-B140 onlySending a document using caller history Special diallingLong-distance dialling Redialling when the line is busy Manual rediallingAutomatic redialling Between redialling attempts Setting the options for automatic rediallingUse 3 or 4 to select Auto Redial Press Start/Copy Times you want the fax to redialDelayed sending Using the numeric buttonsEnter the receiving party’s fax number Press Start/Copy Press to delete the file Cancelling delayed sendingSequential broadcasting Sending a document to more than one locationDial the receiving party’s fax numbers as you need Press Start/Copy Use 3 or 4 to select Print Document Documents stored in memoryPrinting a list of documents in memory Printing a document in memoryUse 3 or 4 to select Delete Document Press Start/Copy Repeat the procedure from step To finish, press StopDeleting a document from memory To finish, press StopPage Page Loading documents Problems with multipage documentsPaper requirements Printable areaLoading paper Page LCD Fax controls the operation panelFAX-B140 FAX-B120/B115Entering letters and numbers Guidelines for entering numbers, letters, and symbolsContinue entering other letters using the numeric buttons Press # repeatedly until the symbol you want appearsCorrecting mistakes Identifying your documents Setting the date and timeRegistering sender information Personalising your faxNumeric buttons Registering your fax/telephone number and namePress Function Press Start/Copy twice Use 3 or 4 to select Unit Telephone # Press Start/CopySetting the summer time Summer time starts Press Start/Copy Use 3 or 4 to select TimeSummer time compensation is made Registering one-touch speed dialling numbers and names Press Start/Copy to register the numberPress or # to select YES or no Registering one-touch speed dialling numbers and names Start from step Registering coded speed dialling numbers and namesWhich you want to register the number Pp -10Coded Speed Dial Registering UCanTalk voice tags Fax-B140 onlyDeleting voice tags Modifying voice tagsTowards you Removing the shipping materialsCorresponding slots Assembling the faxAttaching components Slots on the unitMaking connections Ringer volume switch Connect an extension phone or Answering machine* to the t jackUsers in the U.K. only Connecting the AC power cord Setting the language and countryPlug the power cord connector into the rear of the fax Paper guidelines Loading paperMove the paper guide to the left Loading paper in the multi-purpose trayGuidelines Installing the BJ cartridgeInstalling the BJ cartridge in your fax Installing the BJ cartridge Testing the faxDialling through a switchboard PBX Setting the TEL Line TypeYou can select Prefix or Hooking Switching systemPage Table of Contents Iii Documents and Paper Making Copies Sending DocumentsReceiving Documents Selecting a menu Activity reports Specifications IndexCopyright Using this guide Customer supportVii Canon help line Important safety instructionsHandling and maintenance ViiiLocation Power supply