Canon B115, B140, B120 manual Fax does not print, Fax images print blotched or uneven

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oFax does not print.

The BJ cartridge may not be installed properly.

•Make sure the BJ cartridge is installed properly (see p. 1-9).

•Be sure to remove the orange protective tape from the BJ cartridge before you install it (see p. 1-10).

The BJ cartridge print head may need cleaning.

• Clean the BJ cartridge print head if necessary (see p. 9-6).

The BJ cartridge may need to be replaced.

• Determine if the problem is with the BJ cartridge and replace it if necessary (see p. 9-6).

oFax images print blotched or uneven.

The telephone lines may be in poor condition, or you may have a bad connection.

•Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor condition, you may have to try again.

The sending fax machine may not be functioning properly.

•The sending fax machine usually determines the quality of the document. Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean.

oCannot receive using Error Correction Mode (ECM).

The sending fax machine may not support ECM.

•If the sending fax machine does not support ECM, then the document is received in normal mode without error checking.

ECM may be disabled.

• Make sure ECM is on (see ECM RX, p. 8-4).

oErrors occur frequently while receiving.

The telephone lines may be in poor condition, or you may have a bad connection.

• Lower the reception speed (see RX START SPEED, p. 8-5).

The sending fax machine may not be functioning properly.

• Call the sender and have them check that their fax machine is functioning properly.

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Contents FAX-B140/B120/B115 Unpacking Setting UPMain components of your fax Preparing to USE Your FAXTypes of documents you can scan Problem documentsSize Scanned areaCopying documents Press ResolutionLoad the document face up into the document tray Press Start/CopySetting the scanning resolution Adjusting the quality of your documentsSetting the scanning contrast Preparing to send a documentDifferent ways to receive a document Receive Mode Main Use Operation Requirements DetailsUse 3 or 4 to select Outgoing Message Recording the outgoing messageRecord your outgoing message Press Start/Copy, use 3 or 4 to selectSelecting a menu SettingsPress Function Press Start/Copy Select the menu you wantJams in the document tray Clearing jamsSpecifications Index ECM RX Manual Mode System Settings USER’S Data List Page Page Jams in the multi-purpose tray Cleaning the exterior of the fax Periodic cleaningCleaning the interior of the fax Cleaning inside the printer coverWhile holding the white sheet open, clean the components Cleaning the scanner componentsReconnect the power cord Open the printer coverPrinting the nozzle check pattern Testing and cleaning the BJ cartridge print headMake sure the fax is plugged Open the printer cover Cleaning the BJ cartridge print headReplacing the BJ cartridge Cartridge b Protective cap a and tape b Package, then remove the orangePaper feeding problems Troubleshooting Documents sent from the fax are spotted or dirty Faxing problems You cannot send a document Cannot receive a document automatically Cannot send using Error Correction Mode ECMErrors occur frequently while sending Print quality is poor Cannot receive a document manuallyErrors occur frequently while receiving Cannot receive using Error Correction Mode ECMFax does not print Fax images print blotched or unevenTelephone problems Copying problemsGeneral problems Print quality problemsMessage Cause LCD messagesChange Cartridge LCD messages Message Cause Nnnn Memory clear report Case of a power failureDuring a power failure Page User Settings Report Settings RX Settings System Settings TAM Settings FAX-B140 only Activity reports How to print a reportOne-touch speed dialling list Activity reportCoded speed dialling list User’s data listPress TAM to set TAM Mode Setting TAM ModeSetting ends and the fax returns to standby mode Setting the recording time for a telephone messageTAM Monitor allows you to screen all incoming calls Setting TAM MonitorCall Setting Toll SaverRecording voice memos Want to delete Press Delete Deleting messagesPress to delete the message Want to delete Press Start/CopyPress Delete Press to delete all messages Playing telephone messagesPress Play Registration ends and the fax returns to standby mode Remote control featuresYour password Press Start/Copy Press Stop Call home Outgoing message will be played Using remote controlEnd the remote control and hang up the handset Command Sub-command Description List of remote control commandsForwarding telephone messages Setting the forwarding numberNumber Maximum of 40 digits can be enteredFollow steps 1 to 5 on p Use 3 or 4 to select Auto Redial Setting the number of redial timesFwdtelnumber Setting PIN EntryWhen forwarding is not possible When a forwarded call is receivedEnter your password when you hear the beeps Page Press Receive Mode Setting the receive modePicked up within the specified ring time set in step Setting the receive modeUsing your fax with an answering machine Receiving documents manually Manual ModePolling to receive documents Other featuresSaving ink while receiving documents Cancelling receiving Sending methods Sending documentsDialling methods Direct sendingMemory sending If a person answers, converse normally, then ask Manual sendingAutomatic dialling Cancelling sendingName of the party you are searching for Sending a document using directory diallingPress 3 or 4 to display the other names Numbers registered for the button letter groupPress UCanTalk. Then speak the voice tag into Microphone Sending a document using UCanTalk FAX-B140 onlyLong-distance dialling Sending a document using caller historySpecial dialling Automatic redialling Redialling when the line is busyManual redialling Use 3 or 4 to select Auto Redial Press Start/Copy Setting the options for automatic rediallingTimes you want the fax to redial Between redialling attemptsEnter the receiving party’s fax number Delayed sendingUsing the numeric buttons Press Start/Copy Press to delete the file Cancelling delayed sendingDial the receiving party’s fax numbers as you need Sequential broadcastingSending a document to more than one location Printing a list of documents in memory Documents stored in memoryPrinting a document in memory Press Start/Copy Use 3 or 4 to select Print DocumentDeleting a document from memory Repeat the procedure from step To finish, press StopTo finish, press Stop Use 3 or 4 to select Delete Document Press Start/CopyPage Page Loading documents Problems with multipage documentsLoading paper Paper requirementsPrintable area Page LCD Fax controls the operation panelFAX-B140 FAX-B120/B115Entering letters and numbers Guidelines for entering numbers, letters, and symbolsCorrecting mistakes Continue entering other letters using the numeric buttonsPress # repeatedly until the symbol you want appears Registering sender information Setting the date and timePersonalising your fax Identifying your documentsPress Function Press Start/Copy twice Registering your fax/telephone number and nameUse 3 or 4 to select Unit Telephone # Press Start/Copy Numeric buttonsSetting the summer time Summer time compensation is made Summer time startsPress Start/Copy Use 3 or 4 to select Time Press or # to select YES or no Registering one-touch speed dialling numbers and namesPress Start/Copy to register the number Registering one-touch speed dialling numbers and names Which you want to register the number Registering coded speed dialling numbers and namesPp -10 Start from stepCoded Speed Dial Registering UCanTalk voice tags Fax-B140 onlyDeleting voice tags Modifying voice tagsTowards you Removing the shipping materialsAttaching components Assembling the faxSlots on the unit Corresponding slotsMaking connections Users in the U.K. only Ringer volume switch Connect an extension phone orAnswering machine* to the t jack Plug the power cord connector into the rear of the fax Connecting the AC power cordSetting the language and country Paper guidelines Loading paperMove the paper guide to the left Loading paper in the multi-purpose trayGuidelines Installing the BJ cartridgeInstalling the BJ cartridge in your fax Installing the BJ cartridge Testing the faxDialling through a switchboard PBX Setting the TEL Line TypeYou can select Prefix or Hooking Switching systemPage Table of Contents Iii Documents and Paper Making Copies Sending DocumentsReceiving Documents Selecting a menu Activity reports Specifications IndexCopyright Vii Using this guideCustomer support Handling and maintenance Important safety instructionsViii Canon help lineLocation Power supply