3Com EISA 10/100BASE-T manual Diagnostic Tests Overview, Before Running the Tests

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5-2 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS

The 3Com diagnostic program is a DOS program. If you are running an operating system or interface other than DOS, refer to the section “Accessing DOS” in Chapter 4.

Diagnostic Tests Overview

The diagnostic tests on the 3C59X EtherDisk diskette check the adapter’s overall operation and permit the isolation of faults. You can run the diagnostic tests at any time after installing the Fast EtherLink EISA adapter to verify installation, or you can run them when a fault is suspected. You can change the test setup to meet specific situations, as described in the section “Changing the Test Setup” later in this chapter.

Before Running the Tests

When the DOS operating system first loads, it executes the AUTOEXEC.BAT and CONFIG.SYS files. These files are user-definable files that set up the computer environment. These files may also load memory managers and drivers into memory.

If you are using DOS 6.x in a plain DOS environment, you can bypass the CONFIG.SYS and AUTOEXEC.BAT files by holding down the right [Shift] key while starting the computer. If you are running under DOS 6.2, pressing [F5] while starting the computer will also bypass the same two files.

Always run diagnostic tests with no device drivers or memory managers (EMM386.EXE and HIMEM.SYS) installed. Whenever you plan to run the diagnostic tests, you must first start your computer from a DOS diskette containing no device drivers, or you must exit to DOS if you have an operating system other than DOS. (Refer to the section “Accessing DOS” in Chapter 4.)

After performing the diagnostic tests, you should reboot your computer.

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Contents Adapters Fast Etherlink Parallel TaskingNetwork Adapter User Guide3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Loading Network Drivers Cispr B Compliance Figures Tables Introduction How to Use This GuideAbout this Guide Print Autolink.log ConventionsSingle-slot, 32-bit half-card Adapter FeaturesIntroduction Procedure Overview Procedures described in this guide are shown in FigureHardware Installation Overview Installing the HardwareInserting the Fast EtherLink Eisa Adapter Installing the Boot PromInspecting the Adapter Computer with PCI and Eisa Slots List of devices appears, arranged by type Confirming Adapter InstallationName of the installed 3Com adapter appears, as shown below Connecting to the Network Installing the Hardware Auto Select Media Type Adapter Configuration Overview Configuring the AdapterConfiguring the Adapter Using a NOS Other Than WindowsUsing Windows Complete one of the following instructions Software Option SettingsMultitasking environments, choosing Media TypeNetwork Driver Optimization Full DuplexAt the prompt, type Changing the SettingsI N N U Press Tab to highlight OK. Press Enter Continue this procedure with any of the other optionsSecond dialog box appears Select Adapter Installed Adapters Drivers Loading NetworkLocating the Network Drivers Accessing DOSOne Eisa Adapter in a Client Describes how to access DOS from various operating systemsLoading NetWare ODI Drivers Loading Network Drivers To view the full text of the license agreement, press F1 Alternatively, at the prompt, typeHave only one 3Com Bus Master adapter installed To print the file, type Multiple Eisa Adapters in a ClientWhen the program has finished a Save the configuration Main menu appears Reboot the computer Finding the Adapter’s Slot NumberRepeat a for the second adapter One Eisa Adapter in a Server Loading NetWare ODI Drivers Multiple Eisa Adapters in a ServerFinding the Adapter’s Port Address for Multiple Adapters For the latest NLMs, contact Novell For NetWare 3.12, 4.0, orTo load other types of network drivers, follow these steps Loading Windows 95 DriversLoading Non-NetWare Drivers Windows Ndis DriversNdis Windows for Workgroups Windows NT, versionAdditional Drivers Transcend PC Link SmartAgent Driver AgentsDesktop Management Interface Illustrates how the procedures in this chapter might be used Performing Troubleshooting Diagnostic TestsBefore Running the Tests Diagnostic Tests OverviewTypes of Tests Starting the Diagnostic ProgramPress Enter to start the tests Command Line AccessRunning the Group 1 Tests To run the Group 1 tests, follow these stepsMbps or 100 Mbps Running the Group 3 TestSetting Up an Echo Server Enable the Group 3 test by selecting the Enable Group button Getting Help If a Test Fails To change the test parameters, follow these steps Changing the Test SetupMiscellaneous Checks LED LEDsPerforming Troubleshooting and Diagnostic Tests Local area network SpecificationsAdapter Card Specifications CSMA/CD local area networkMaximum UTP cable distance is 100 meters at either speed RJ-45 Connector Pin AssignmentsWhen properly connected to a 10BASE-T network, Cabling RequirementsTechnical Support On-line Technical Services3Com Bulletin Board Service Access by ModemTo use ThreeComForum Log on to CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site ThreeComForum on CompuServeDetails about recent configuration changes, if applicable Support from Your Network SupplierLocal numbers are available within the following countries To obtain an RMA number, call or fax Returning Products for RepairAUI cable GlossaryDriver BackboneBackplane BusEthernet Echo serverEMM386 Twisted-pair Parallel TaskingServer TransceiverNumerics SymbolsIndex Diagnostic tests NLMs 4-10, 4-12 NETWARE\SERVER subdirectory 4-11 network Limited Warranty 3Com Corporation Bayfront Plaza Interference Handbook Cispr B Compliance