3Com EISA 10/100BASE-T manual Miscellaneous Checks

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5-10 CHAPTER 5: PERFORMING TROUBLESHOOTING AND DIAGNOSTIC TESTS

3To change a setting in any ﬁeld, follow these steps:

a In the Group Select box, use the arrow keys to select a test group.

b In the Group X Tests box, use the arrow keys to highlight a test. Press the [Space Bar] to enable or disable an individual test.

c In the Repetitions box, specify the number of times you want to run the tests, or use the arrow keys to select the Continuous option.

d In the Errors box, press the [Space Bar] to select or deselect the Halt on Error parameter.

4When you are satisﬁed with the new test setup, select the OK button and press [Enter].

5To run the tests, choose Run Tests from the Test menu and select the Start button.

Miscellaneous Checks

Check for speciﬁc hardware problems, such as broken traces or loose/broken solder connections.

If you have installed the adapter correctly and you still experience problems, check the software.

Check the length and rating of the UTP cable connection. Make sure the cable segment complies with 10BASE-T or 100BASE-TX recommendations. Maximum length for all types of cabling for this adapter is 100 meters.

Make sure that you have installed the correct driver for the network operating system you are running (refer to Chapter 4, “Loading Network Drivers”).

If any problem persists, refer to Appendix B, “Technical Support.”

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Contents Adapters Fast Etherlink Parallel TaskingNetwork Adapter User Guide3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Loading Network Drivers Cispr B Compliance Figures Tables About this Guide How to Use This GuideIntroduction Print Autolink.log ConventionsIntroduction Adapter FeaturesSingle-slot, 32-bit half-card Procedure Overview Procedures described in this guide are shown in FigureHardware Installation Overview Installing the HardwareInspecting the Adapter Installing the Boot PromInserting the Fast EtherLink Eisa Adapter Computer with PCI and Eisa Slots Name of the installed 3Com adapter appears, as shown below Conﬁrming Adapter InstallationList of devices appears, arranged by type Connecting to the Network Installing the Hardware Auto Select Media Type Adapter Conﬁguration Overview Configuring the AdapterConﬁguring the Adapter Using a NOS Other Than WindowsUsing Windows Complete one of the following instructions Software Option SettingsMultitasking environments, choosing Media TypeNetwork Driver Optimization Full DuplexAt the prompt, type Changing the SettingsI N N U Second dialog box appears Continue this procedure with any of the other optionsPress Tab to highlight OK. Press Enter Select Adapter Installed Adapters Drivers Loading NetworkLocating the Network Drivers Accessing DOSLoading NetWare ODI Drivers Describes how to access DOS from various operating systemsOne Eisa Adapter in a Client Loading Network Drivers To view the full text of the license agreement, press F1 Alternatively, at the prompt, typeHave only one 3Com Bus Master adapter installed To print the ﬁle, type Multiple Eisa Adapters in a ClientWhen the program has ﬁnished a Save the conﬁguration Repeat a for the second adapter Reboot the computer Finding the Adapter’s Slot NumberMain menu appears One Eisa Adapter in a Server Loading NetWare ODI Drivers Multiple Eisa Adapters in a ServerFinding the Adapter’s Port Address for Multiple Adapters For the latest NLMs, contact Novell For NetWare 3.12, 4.0, orLoading Non-NetWare Drivers Loading Windows 95 DriversTo load other types of network drivers, follow these steps Windows Ndis DriversNdis Windows for Workgroups Windows NT, versionDesktop Management Interface Transcend PC Link SmartAgent Driver AgentsAdditional Drivers Illustrates how the procedures in this chapter might be used Performing Troubleshooting Diagnostic TestsBefore Running the Tests Diagnostic Tests OverviewTypes of Tests Starting the Diagnostic ProgramPress Enter to start the tests Command Line AccessRunning the Group 1 Tests To run the Group 1 tests, follow these stepsMbps or 100 Mbps Running the Group 3 TestSetting Up an Echo Server Enable the Group 3 test by selecting the Enable Group button Getting Help If a Test Fails To change the test parameters, follow these steps Changing the Test SetupMiscellaneous Checks LED LEDsPerforming Troubleshooting and Diagnostic Tests Local area network SpecificationsAdapter Card Speciﬁcations CSMA/CD local area networkMaximum UTP cable distance is 100 meters at either speed RJ-45 Connector Pin AssignmentsWhen properly connected to a 10BASE-T network, Cabling RequirementsTechnical Support On-line Technical Services3Com Bulletin Board Service Access by ModemTo use ThreeComForum Log on to CompuServe 3ComFacts Automated Fax ServiceWorld Wide Web Site ThreeComForum on CompuServeLocal numbers are available within the following countries Support from Your Network SupplierDetails about recent conﬁguration changes, if applicable To obtain an RMA number, call or fax Returning Products for RepairAUI cable GlossaryDriver BackboneBackplane BusEMM386 Echo serverEthernet Twisted-pair Parallel TaskingServer TransceiverIndex SymbolsNumerics Diagnostic tests NLMs 4-10, 4-12 NETWARE\SERVER subdirectory 4-11 network Limited Warranty 3Com Corporation Bayfront Plaza Interference Handbook Cispr B Compliance