3Com EISA 10/100BASE-T manual Starting the Diagnostic Program, Types of Tests

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Starting the Diagnostic Program

5-3

Types of Tests

The diagnostic tests are divided into the following groups.

The Group 1 tests (default) check the physical components and circuitry on the adapter.

The Group 2 test (Network Loopback Test) is not used on twisted-pair adapters such as the Fast EtherLink EISA adapter.

The Group 3 test (Echo Exchange Test) tests the adapter’s ability to transmit and receive data while on the network.

If you run the diagnostic tests successfully, you rule out a hardware failure on the computer. If the adapter passes all the tests and there still appears to be a problem, look at cabling, software, and other issues that affect functionality on the network.

Starting the Diagnostic Program

To access the 3C59X EtherDisk diskette Configuration and Diagnostic Program, follow these steps:

1After you have installed the Fast EtherLink EISA adapter in your computer, as explained in Chapter 2, boot your computer under DOS, version 3.1 or later.

If you are running Windows 95, reboot the computer and press [F4] when you see the message:

Starting Windows 95

2Insert the EtherDisk diskette in a floppy drive and make that drive the active drive. For example:

A:[Enter]

3At the prompt, type:

INSTALL [Enter]

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Contents Fast Etherlink Parallel Tasking Network AdapterUser Guide Adapters3Com Corporation 5400 Bayfront Plaza Santa Clara, California Lifetime Warranty France, Israel Contents Loading Network Drivers Cispr B Compliance Figures Tables How to Use This Guide About this GuideIntroduction Conventions Print Autolink.logAdapter Features IntroductionSingle-slot, 32-bit half-card Procedures described in this guide are shown in Figure Procedure OverviewInstalling the Hardware Hardware Installation OverviewInstalling the Boot Prom Inspecting the AdapterInserting the Fast EtherLink Eisa Adapter Computer with PCI and Eisa Slots Confirming Adapter Installation Name of the installed 3Com adapter appears, as shown belowList of devices appears, arranged by type Connecting to the Network Installing the Hardware Auto Select Media Type Configuring the Adapter Adapter Configuration OverviewUsing a NOS Other Than Windows Configuring the AdapterUsing Windows Software Option Settings Complete one of the following instructionsMedia Type Network Driver OptimizationFull Duplex Multitasking environments, choosingChanging the Settings At the prompt, typeI N N U Continue this procedure with any of the other options Second dialog box appearsPress Tab to highlight OK. Press Enter Select Adapter Installed Adapters Loading Network DriversAccessing DOS Locating the Network DriversDescribes how to access DOS from various operating systems Loading NetWare ODI DriversOne Eisa Adapter in a Client Loading Network Drivers Alternatively, at the prompt, type To view the full text of the license agreement, press F1Have only one 3Com Bus Master adapter installed Multiple Eisa Adapters in a Client To print the file, typeWhen the program has finished a Save the configuration Reboot the computer Finding the Adapter’s Slot Number Repeat a for the second adapterMain menu appears One Eisa Adapter in a Server Multiple Eisa Adapters in a Server Loading NetWare ODI DriversFinding the Adapter’s Port Address for Multiple Adapters For NetWare 3.12, 4.0, or For the latest NLMs, contact NovellLoading Windows 95 Drivers Loading Non-NetWare DriversTo load other types of network drivers, follow these steps Ndis Drivers Ndis Windows for WorkgroupsWindows NT, version WindowsTranscend PC Link SmartAgent Driver Agents Desktop Management InterfaceAdditional Drivers Performing Troubleshooting Diagnostic Tests Illustrates how the procedures in this chapter might be usedDiagnostic Tests Overview Before Running the TestsStarting the Diagnostic Program Types of TestsCommand Line Access Running the Group 1 TestsTo run the Group 1 tests, follow these steps Press Enter to start the testsRunning the Group 3 Test Mbps or 100 MbpsSetting Up an Echo Server Enable the Group 3 test by selecting the Enable Group button Getting Help If a Test Fails Changing the Test Setup To change the test parameters, follow these stepsMiscellaneous Checks LEDs LEDPerforming Troubleshooting and Diagnostic Tests Specifications Adapter Card SpecificationsCSMA/CD local area network Local area networkRJ-45 Connector Pin Assignments When properly connected to a 10BASE-T network,Cabling Requirements Maximum UTP cable distance is 100 meters at either speedOn-line Technical Services 3Com Bulletin Board ServiceAccess by Modem Technical Support3ComFacts Automated Fax Service World Wide Web SiteThreeComForum on CompuServe To use ThreeComForum Log on to CompuServeSupport from Your Network Supplier Local numbers are available within the following countriesDetails about recent configuration changes, if applicable Returning Products for Repair To obtain an RMA number, call or faxGlossary AUI cableBackbone BackplaneBus DriverEcho server EMM386Ethernet Parallel Tasking ServerTransceiver Twisted-pairSymbols IndexNumerics Diagnostic tests NLMs 4-10, 4-12 NETWARE\SERVER subdirectory 4-11 network Limited Warranty 3Com Corporation Bayfront Plaza Interference Handbook Cispr B Compliance