3Com Server 3ComFacts Automated Fax Service, Access by Analog Modem, Access by Digital Modem

Page 38

B-2APPENDIX B: TECHNICAL SUPPORT

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country	Data Rate	Telephone Number

Australia	up to 14400 bps	61 2 9955 2073
Brazil	up to 14400 bps	55 11 5181 9666
France	up to 14400 bps	33 1 6986 6954
Germany	up to 28800 bps	4989 62732 188
Hong Kong	up to 14400 bps	852 2537 5601
Italy	up to 14400 bps	39 2 27300680
Japan	up to 14400 bps	81 3 3345 7266
Mexico	up to 28800 bps	52 5 520 7835
P.R. of China	up to 14400 bps	86 10 684 92351
Taiwan, R.O.C.	up to 14400 bps	886 2 377 5840
U.K.	up to 28800 bps	44 1442 438278
U.S.A.	up to 28800 bps	1 408 980 8204

Access by Digital Modem

ISDN users can dial in to 3ComBBS using a digital modem for fast access up to 56 Kbps. To access 3ComBBS using ISDN, use the following number:

1 408 654 2703

3ComFacts Automated Fax Service

3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week.

Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers:

Country	Telephone Number

U.K.	44 1442 438279
U.S.A.	1 408 727 7021

Image 38

Contents Part No -1128-000 Published February 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuration Figures Text Conventions Installation Requirements TablesLifetime Limited Warranty Sweden, Finland, Norway Asia Italy, Greece, Spain, Portugal, MaltaAustralia, New Zealand Japan Belgium, Netherlands, LuxembourgIcon Description About this GuideConventions Related Documentation Convention DescriptionIntroduction 1Basic TR-in-FE System2Larger-Scale TR-in-FE System Hardware Installation Safety PrecautionsUnpack and inspect the NIC Installation RequirementsInstallation Instructions Remove the computer cover Insert the 3C395 NIC in a PCI slot2Connecting the Cable Turn on the PC and check the NIC LEDsBefore You Install Software Before You Install SoftwarePage Installing the NetWare Server Driver Obtaining the Latest DriversNetWare At the console prompt, enterAt the following prompts, make these selections Installing the Windows NT DriverWindows NT 4CHAPTER 3 Software Installation Color Flashing Steady Off TroubleshootingLEDs Test Description DOS Diagnostic TestsAbout the Conﬁguration and Diagnostic Program From the Test menu, select Run Tests Boot the PC under DOSRunning Group 1 Tests To start the tests, press EnterRunning the Group 3 Test Changing the Test Setup Getting Help If a Test FailsFurther Testing Symptom TipSymptom Tip Page Configuration Option Description Default Available SettingsSelect options and select settings Changing Conﬁguration SettingsFrom the Install menu, select a NIC as follows Changing the Windows NT Registry To save settings, select OKWhen all changes are complete, exit the program Page Specifications RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignmentsWorld Wide Web Site Online Technical Services3Com Bulletin Board Service Access by Digital Modem 3ComFacts Automated Fax ServiceAccess by Analog Modem 408 654Log on to your CompuServe account 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Press Return to see the 3ComForum main menuSupport from 3Com 3Com Latin America Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com MediterraneoReturning Products for Repair Country Telephone Number Fax NumberIndex NumbersURL B-1 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity