3Com Server manual Support from Your Network Supplier, 3ComForum on CompuServe Online Service

Page 39

Support from Your Network Supplier

B-3

Local access numbers are available within the following countries:

Country	Telephone
Country	Number

Australia	1800 123 853
Belgium	0800 71279
Denmark	800 17319
Finland	98 001 4444
France	0800 908158
Germany	0130 81 80 63
Italy	1678 99085

Country	Telephone
Country	Number

Netherlands	0800 0228049
Norway	800 11062
Portugal	0505 442 607
Russia (Moscow only)	956 0815
Spain	900 964 445
Sweden	020 792954
U.K.	0800 626403

3ComForum on CompuServe Online Service

3ComForum contains patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. To use 3ComForum, you need a CompuServe account.

To use 3ComForum:

1Log on to your CompuServe account.

2Type go threecom

3Press [Return] to see the 3ComForum main menu.

Support from Your Network Supplier

If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualiﬁed to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent conﬁguration changes, if applicable

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Contents Part No -1128-000 Published February 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Configuration Figures Tables Text Conventions Installation RequirementsLifetime Limited Warranty Belgium, Netherlands, Luxembourg Asia Italy, Greece, Spain, Portugal, MaltaAustralia, New Zealand Japan Sweden, Finland, NorwayAbout this Guide ConventionsIcon Description Convention Description Related Documentation1Basic TR-in-FE System Introduction2Larger-Scale TR-in-FE System Safety Precautions Hardware InstallationInstallation Requirements Installation InstructionsUnpack and inspect the NIC Insert the 3C395 NIC in a PCI slot Remove the computer coverTurn on the PC and check the NIC LEDs 2Connecting the CableBefore You Install Software Before You Install SoftwarePage Obtaining the Latest Drivers Installing the NetWare Server DriverAt the console prompt, enter NetWareInstalling the Windows NT Driver Windows NTAt the following prompts, make these selections 4CHAPTER 3 Software Installation Troubleshooting LEDsColor Flashing Steady Off DOS Diagnostic Tests About the Conﬁguration and Diagnostic ProgramTest Description To start the tests, press Enter Boot the PC under DOSRunning Group 1 Tests From the Test menu, select Run TestsRunning the Group 3 Test Getting Help If a Test Fails Changing the Test SetupSymptom Tip Further TestingSymptom Tip Page Option Description Default Available Settings ConfigurationChanging Conﬁguration Settings From the Install menu, select a NIC as followsSelect options and select settings To save settings, select OK When all changes are complete, exit the programChanging the Windows NT Registry Page Specifications Figure A-1 shows the RJ-45 connector pin assignments RJ-45 Connector Pin AssignmentsOnline Technical Services 3Com Bulletin Board ServiceWorld Wide Web Site 408 654 3ComFacts Automated Fax ServiceAccess by Analog Modem Access by Digital ModemPress Return to see the 3ComForum main menu 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Log on to your CompuServe accountSupport from 3Com 3Com Mediterraneo Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com Latin AmericaCountry Telephone Number Fax Number Returning Products for RepairNumbers IndexURL B-1 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity