Ricoh SP 112 appendix Paper Feed Problems

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6. Troubleshooting

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper.

Problem

 

Solution

 

 

 

Paper does not feed smoothly.

Use supported types of paper. See page 15 "Supported

 

 

Paper".

 

• Load paper correctly, making sure that the paper guides

 

 

are properly adjusted. See page 18 "Loading Paper".

 

• If the paper is curled, straighten the paper.

 

• Take out the paper from tray and fan it well. Then,

 

 

reverse the top and bottom of the paper, and put it in the

 

 

tray.

 

 

 

Paper jams occur frequently.

If there are gaps between the paper and the paper

 

 

guides, adjust the paper guides to remove the gaps.

 

• Avoid printing on both sides of paper when printing

 

 

images that contain large areas of solid color, which

 

 

consume a lot of toner.

 

Use supported types of paper. See page 15 "Supported

 

 

Paper".

 

• Load paper only as high as the upper limit markings on

 

 

the paper guide.

 

 

 

Multiple sheets of paper are fed at

Fan the paper well before loading. Also make sure that

one time.

 

the edges are even by tapping the stack on a flat surface

 

 

such as a desk.

 

• Make sure that the paper guides are in the right position.

 

Use supported types of paper. See page 15 "Supported

 

 

Paper".

 

• Load paper only as high as the upper limit markings on

 

 

the paper guide.

 

• Check that paper was not added while there was still

 

 

some left in the tray.

 

 

Only add paper when there is none left in the tray.

 

 

 

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Contents User Guide Page Table of Contents Maintaining the Machine How to Read This Manual IntroductionLegal Prohibition DisclaimerModel-Specific Information Code XxxxImportant Safety Instructions Environmental Advice for UsersUser Information on Electrical & Electronic Equipment All Other UsersPage Important Safety Instructions Page Guide to Components ExteriorInterior Installing the Driver and Software Quick InstallInstalling the Printer Driver Upgrading or Deleting the Printer DriverDeleting the printer driver Installing the Driver and Software What is Smart Organizing Monitor? Loading Paper Supported PaperNon-Recommended Paper Types Print Area Loading Paper Raise up the paper support wire Specifying the paper type and paper size Changing the custom paper size Loading Paper Printing Documents Basic OperationPrinting on Both Sides of Sheets Canceling a print job before printing has started Canceling a Print JobCanceling a print job while printing Continuing Printing Using Mismatched Paper Resetting the Print JobPreventing Paper Mismatch Errors If a Paper Mismatch OccursIf a Paper Mismatch Occurs Printing Documents Checking the System Information Checking the Status InformationPrinting the Configuration Page or Test Configuring the Machine Settings Tab SettingsUpdating the Firmware Download the firmware from the manufacturers Web siteMaintaining the Machine Replacing the Print CartridgeClose the maintenance cover Page Cleaning the Inside of the Machine Troubleshooting Common ProblemsPaper Feed Problems PaperRemoving Printing Jams Automatically removing the paper jammed inside the machineRemoving paper manually CXP014 CXP012 Print Quality Problems Checking the Condition of the MachinePrinter Problems Print Positions Do Not Match Display Positions Error Message Causes Solutions Out of Toner Troubleshooting Appendix Moving and Transporting the Machine Where to InquireDisposal Consumables Print CartridgeSpecifications of the Machine General Function SpecificationsPrinter Function Specifications Trademarks Microsoft Windows 8 Pro Microsoft Windows 8 EnterpriseTrademarks Appendix Index Memo Memo EN GB EN US EN AU M178-8608A 2013 EN GB EN US EN AU