Ricoh SP 112 appendix Printer Problems

Page 46

6. Troubleshooting

Printer Problems

Problem

Solution

 

 

An error occurs.

If an error occurs when printing, change the computer or

 

printer driver settings.

 

• Check the printer icon name does not exceed 32

 

alphanumeric characters. If it does, shorten it.

 

• Check whether other applications are operating.

 

Close any other applications, as they may be interfering

 

with printing. If the problem is not resolved, close

 

unneeded processes too.

 

• Check that the latest printer driver is being used.

 

 

A print job is canceled.

• Set I/O Timeout to a larger value than the current

 

settings.

 

 

There is considerable delay between

• Processing time depends on data volume. High volume

the print start command and actual

data, such as graphics-heavy documents, take longer to

printing.

process. Wait for a while.

 

• To speed up printing, reduce the printing resolution using

 

the printer driver.

 

 

The whole printout is blurred.

• Paper is damp. Use paper that has been stored properly.

 

See page 15 "Supported Paper".

 

• If you enable [Toner Save:], printing is generally less

 

dense.

 

• Condensation may have collected. If rapid change in

 

temperature or humidity occurs, use this machine only

 

after it has acclimatized.

 

 

Cannot print properly when using a

• Change the print quality settings.

certain application, or cannot print

 

image data properly.

 

Some characters are printed faintly

 

or not printed.

 

 

 

The paper size setting does not

Check whether the paper size specified on the machine

match the paper loaded.

matches that of the loaded paper.

 

 

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Contents User Guide Page Table of Contents Maintaining the Machine Legal Prohibition How to Read This ManualIntroduction DisclaimerModel-Specific Information Code XxxxUser Information on Electrical & Electronic Equipment Important Safety InstructionsEnvironmental Advice for Users All Other UsersPage Important Safety Instructions Page Guide to Components ExteriorInterior Installing the Printer Driver Installing the Driver and SoftwareQuick Install Upgrading or Deleting the Printer DriverDeleting the printer driver Installing the Driver and Software What is Smart Organizing Monitor? Loading Paper Supported PaperNon-Recommended Paper Types Print Area Loading Paper Raise up the paper support wire Specifying the paper type and paper size Changing the custom paper size Loading Paper Printing Documents Basic OperationPrinting on Both Sides of Sheets Canceling a print job before printing has started Canceling a Print JobCanceling a print job while printing Preventing Paper Mismatch Errors Continuing Printing Using Mismatched PaperResetting the Print Job If a Paper Mismatch OccursIf a Paper Mismatch Occurs Printing Documents Checking the System Information Checking the Status InformationPrinting the Configuration Page or Test Configuring the Machine Settings Tab SettingsUpdating the Firmware Download the firmware from the manufacturers Web siteMaintaining the Machine Replacing the Print CartridgeClose the maintenance cover Page Cleaning the Inside of the Machine Troubleshooting Common ProblemsPaper Feed Problems PaperRemoving Printing Jams Automatically removing the paper jammed inside the machineRemoving paper manually CXP014 CXP012 Print Quality Problems Checking the Condition of the MachinePrinter Problems Print Positions Do Not Match Display Positions Error Message Causes Solutions Out of Toner Troubleshooting Appendix Moving and Transporting the Machine Where to InquireDisposal Consumables Print CartridgeSpecifications of the Machine General Function SpecificationsPrinter Function Specifications Trademarks Microsoft Windows 8 Pro Microsoft Windows 8 EnterpriseTrademarks Appendix Index Memo Memo EN GB EN US EN AU M178-8608A 2013 EN GB EN US EN AU