Ricoh SP 112 appendix Troubleshooting, Common Problems

Page 39

6. Troubleshooting

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the machine.

Problem

Possible cause

Solution

 

 

 

The machine does not turn on.

The power cord is not

• Make sure that the power

 

connected properly.

plug is firmly inserted into

 

 

the wall outlet.

 

 

• Make sure that the wall

 

 

outlet is not defective by

 

 

connecting another

 

 

working device.

 

 

 

Pages are not printed.

The USB cable is not connected

Reconnect the USB cable.

 

correctly.

 

 

 

 

Strange noise is heard.

The consumable is not properly

Confirm that the consumable is

 

installed.

properly installed.

 

 

 

If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.

37

Image 39
Contents User Guide Page Table of Contents Maintaining the Machine Disclaimer How to Read This ManualIntroduction Legal ProhibitionCode Xxxx Model-Specific InformationAll Other Users Important Safety InstructionsEnvironmental Advice for Users User Information on Electrical & Electronic EquipmentPage Important Safety Instructions Page Exterior Guide to ComponentsInterior Upgrading or Deleting the Printer Driver Installing the Driver and SoftwareQuick Install Installing the Printer DriverDeleting the printer driver Installing the Driver and Software What is Smart Organizing Monitor? Supported Paper Loading PaperNon-Recommended Paper Types Print Area Loading Paper Raise up the paper support wire Specifying the paper type and paper size Changing the custom paper size Loading Paper Basic Operation Printing DocumentsPrinting on Both Sides of Sheets Canceling a Print Job Canceling a print job before printing has startedCanceling a print job while printing If a Paper Mismatch Occurs Continuing Printing Using Mismatched PaperResetting the Print Job Preventing Paper Mismatch ErrorsIf a Paper Mismatch Occurs Printing Documents Checking the Status Information Checking the System InformationPrinting the Configuration Page or Test Tab Settings Configuring the Machine SettingsDownload the firmware from the manufacturers Web site Updating the FirmwareReplacing the Print Cartridge Maintaining the MachineClose the maintenance cover Page Cleaning the Inside of the Machine Common Problems TroubleshootingPaper Paper Feed ProblemsAutomatically removing the paper jammed inside the machine Removing Printing JamsRemoving paper manually CXP014 CXP012 Checking the Condition of the Machine Print Quality ProblemsPrinter Problems Print Positions Do Not Match Display Positions Error Message Causes Solutions Out of Toner Troubleshooting Appendix Where to Inquire Moving and Transporting the MachineDisposal Print Cartridge ConsumablesGeneral Function Specifications Specifications of the MachinePrinter Function Specifications Microsoft Windows 8 Pro Microsoft Windows 8 Enterprise TrademarksTrademarks Appendix Index Memo Memo EN GB EN US EN AU M178-8608A 2013 EN GB EN US EN AU