Samsung CLP-350 manual Printing quality problems

Page 46

Condition

Possible cause

Suggested solutions

 

 

 

Your

The oil used to

After printing about 100 color

machine

protect the fuser is

pages, there will be no more

has an odd

evaporating.

smell. It is a temporary issue.

smell

 

 

during initial

 

 

use.

 

 

 

 

 

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

 

Condition

Suggested solutions

 

 

Light or faded print If a vertical white streak or faded area appears

 

 

on the page:

 

 

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. If this does not improve the print quality, install a new toner cartridge.

• The paper may not meet paper specifications; for example, the paper may be too moist or rough. (See "Specifications on print media" on page 4.2.)

If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver and refer to Software section, respectively.

A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Contact a service representative.

The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.

Toner specks

The paper may not meet specifications; for

 

 

example, the paper may be too moist or

 

 

rough. (See "Specifications on print

 

 

media" on page 4.2.)

 

The paper transfer belt may be dirty. Clean

 

 

the inside of your machine. Contact a

 

 

service representative.

 

The paper path may need cleaning. Contact

 

 

a service representative.

 

 

 

Condition

 

 

Suggested solutions

 

 

 

 

 

 

Dropouts

 

If faded areas, generally rounded, or broken

 

 

 

 

 

texts or lines occur randomly on the page:

 

 

 

 

 

A single sheet of paper may be defective.

 

 

 

 

 

 

Try reprinting the job.

 

 

 

 

 

• The moisture content of the paper is uneven

 

 

 

 

 

 

or the paper has moist spots on its surface.

 

 

 

 

 

 

Try a different brand of paper. (See

 

 

 

 

 

 

"Specifications on print media" on page 4.2.)

 

 

 

 

 

The paper lot is bad. The manufacturing

 

 

 

 

 

 

 

 

 

 

processes can cause some areas to reject

 

 

 

 

 

 

toner. Try a different kind or brand of paper.

 

 

 

 

 

• Change the printer option and try again. Go to

 

 

 

 

 

 

printer properties, click Paper tab, and set paper

 

 

 

 

 

 

type to Thick. Refer to the Software Section

 

 

 

 

 

 

for details.

 

 

 

 

 

Increase the level of the contrast of each

 

 

 

 

 

 

color. To adjust the color contrast, click Start

 

 

 

 

 

 

> Programs or All Programs > your printer

 

 

 

 

 

 

driver name > Smart Panel and select

 

 

 

 

 

 

Printer Setting > Graphic > Color and

 

 

 

 

 

 

then click the Color Adjustment button.

 

 

 

 

 

 

After Manual Color Adjustment window

 

 

 

 

 

 

opens, move the scroll bar to the right

 

 

 

 

 

 

direction. When finished, click Apply and

 

 

 

 

 

 

then exit Smart Panel.

 

 

 

 

 

If these steps do not correct the problem,

 

 

 

 

 

 

contact a service representative.

 

 

 

 

 

 

White Spots

 

White spots appear on the page:

 

 

 

 

 

The paper is too rough and a lot of dirt from

 

 

 

 

 

 

 

 

 

 

 

the paper falls to the inner devices within

 

 

 

 

 

 

the machine, which means the transfer belt

 

 

 

 

 

 

may be dirty. Clean the inside of your

 

 

 

 

 

 

machine. Contact a service representative.

 

 

 

 

 

The paper path may need cleaning. Contact

 

 

 

 

 

 

a service representative.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Vertical lines

 

If black vertical streaks appear on the page:

 

 

 

 

 

The toner cartridge has probably been

 

 

 

 

 

 

 

 

 

 

 

scratched. Remove the toner cartridge and

 

 

 

 

 

 

install a new one.

If white vertical streaks appear on the page:

• Clean the inside of the machine. Contact a service representative to clean the inside of the machine.

7.6 <Troubleshooting>

Image 46
Contents Page Page Page Contact Samsung Worldwide Country Customer Care Center Web SiteContents Ordering supplies and accessories MaintenanceTroubleshooting Installing accessoriesAbout this user’s guide Finding more informationImportant Precautions and Safety Information Safety and Regulatory InformationEnvironmental and Safety Consideration Recycling Ozone SafetyPower Saver Radio Frequency EmissionsDeclaration of Conformity European Countries Replacing the Fitted Plug for UK OnlyPage Special features IntroductionMachine overview These are the main components of your machineControl panel overview Stop button Understanding the Control PanelLEDs Status LED Toner colors LED DescriptionSoftware overview Printer driver featuresSupplied software Free HDD System requirementsRequirement recommended SpaceSetting up the network Setting up the hardwareGetting Started Supported operating systems Using SetIP programDouble click Application SetIP Installing the software Altitude adjustment Click Printer SettingSelecting print media Selecting and loading print mediaGuidelines for selecting and storing print media Specifications on print media Typea Size Dimensions Weight CapacitybGuidelines for special print media Media type GuidelinesTray Verifying the output locationLoading paper Load paper with the print side upChanging the size of the paper in the paper tray Selecting and loading print media Printing on special print materials Using manual feed modePrinting on envelopes Printing on labels Printing on transparenciesPrinting on preprinted paper Printing on card stock or custom-sized materialsSetting the paper size and type Basic printing Canceling a print jobPrinting a document Canceling a print job Printing a documentCleaning your machine MaintenancePrinting a machine configuration report Cleaning the outsideMaintenance Toner cartridge storage Maintaining the cartridgeRedistributing toner Expected cartridge lifeReplacing the toner cartridge Replacing the Imaging Unit Maintenance Replacing the Waste Toner Container Managing your machine from the website Maintenance PartsTo access SyncThru Web Service Items Yield AverageTips for avoiding paper jams TroubleshootingClearing paper jams Troubleshooting Optional tray Printing problems Solving other problemsPaper feeding problems Condition Suggested solutionsTo Normal or Draft Printing quality problems Toner smear Condition Suggested solutions Color or BlackBackground Vertical repetitiveCommon Windows problems Common PostScript problems Common Linux problemsProblem Suggested solutions Common Macintosh problemsProgram, click File Print Illustrator How to purchase Ordering supplies and accessoriesAccessories SuppliesPrecautions to take when installing accessories Installing accessoriesInstalling a memory module Select Device Settings Activating the added memory in the PS printer propertiesSpecifications Specifications and DescriptionBootp GlossaryISO Index Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Typical Installation Installing Printer SoftwareInstalling Software for Local Printing Select Typical installation for a local printer. Click NextCustom Installation Select Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextClick OK in the Install From Disk window Installing mono printer driverRemoving Printer Software Printing a Document Select your printer driver from the Name drop-down listPrinting to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Paper Orientation Layout TabPaper Tab SourceScaling Printing Graphics TabQuality About Tab Extras TabPrinter Tab Using a Favorite Setting Using HelpAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsFitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document NoneCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page OverlayUsing Windows PostScript Driver AdvancedCheck the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and FaxesUnderstanding Smart Panel Toner LevelChanging the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Using Onscreen Help FileInstalling the Unified Linux Driver Installing the Unified Linux DriverGetting Started Uninstalling the Unified Linux Driver Click UninstallOpening the Unified Driver Configurator Using the Unified Driver ConfiguratorPrinters Configuration Double-clickUnified Driver Configurator on the desktopPorts Configuration Configuring Printer PropertiesClasses Tab Printing from Applications Printing FilesUninstalling the printer driver Installing SoftwareInstalling the printer driver Printer driverFor a USB-connected Setting Up the PrinterFor a Network-connected Mac OS 10.3 or higherPrinting a Document Changing Printer SettingsPrinting LayoutGraphics Printer FeaturesPaper Printing Multiple Pages on One Sheet of Paper Select the page order from the Layout Direction optionIndex Resolution Windows Rev.1.06