Samsung CLP-350 manual Common PostScript problems, Common Linux problems

Condition	Suggested solutions
“General	Close all other applications, reboot Windows
Protection Fault”,	and try printing again.
“Exception OE”,
“Spool32”, or
“Illegal Operation”
messages appear.
“Fail To Print”, “A	These messages may appear during printing.
machine timeout	Just keep waiting until the machine finishes
error occurred.”	printing. If the message appears in standby
messages appear.	mode or after printing has been completed,
	check the connection and/or whether an error
	has occurred.

Note

Refer to Microsoft Windows 2000/XP/2003/Vista User’s Guide that came with your PC for further information on Windows error messages.

Common PostScript problems

The following situations are PS language specific and may occur when several printer languages are being used.

Note

To receive a printed or screen-displayed message when PostScript errors occur, open the Print Options window and click the desired selection next to the PostScript errors section.

Problem	Possible Cause		Solution
PostScript file	The PostScript	•	Install the PostScript
cannot be	driver may not be		driver, referring to Software
printed.	installed correctly.		section.
		•	Print a configuration page
			and verify that the PS
			version is available for
			printing.
		•	If the problem persists,
			contact a service
			representative.
“Limit Check	The print job was	You might need to reduce
Error” message	too complex.	the complexity of the page or
appears.		install more memory.
A PostScript	The print job may	Make sure that the print job
error page	not be PostScript.	is a PostScript job. Check to
prints.		see whether the software
		application expected a setup
		or PostScript header file to
		be sent to the machine.

Problem	Possible Cause	Solution
The optional	The printer driver	Open the PostScript driver
tray is not	has not been	properties, select the Device
selected in the	configured to	Settings tab, and set the
driver.	recognize the	Tray option of the Installable
	optional tray.	Options section to Installed.
When printing	The resolution	Make sure that the resolution
a document in	setting in the	setting in your printer driver
Macintosh with	printer driver may	matches the one in Acrobat
Acrobat	not be matched	Reader.
Reader 6.0 or	with the one in
higher, colors	Acrobat Reader.
print
incorrectly.

Common Linux problems

Problem		Possible Cause and Solution
	•	Check if the printer driver is installed in
		your system. Open Unified Driver
		Configurator and switch to the Printers
		tab in Printers configuration window to
		look at the list of available printers. Make
		sure that your machine is displayed on
		the list. If not, please, invoke Add new
		printer wizard to set up your device.
	•	Check if the printer is started. Open
		Printers configuration and select your
		machine on the printers list. Look at the
The printer does not		description in the Selected printer pane.
		If its status contains “(stopped)” string,
print.
		please, press the Start button. After that
		normal operation of the printer should be
		restored. The "stopped" status might be
		activated when some problems in
		printing occurred.
	•	Check if your application has special
		print option such as “-oraw”. If “-oraw” is
		specified in the command line parameter
		then remove it to print properly. For
		Gimp front-end, select “print” -> “Setup
		printer” and edit command line
		parameter in the command item.

7.9 <Troubleshooting>