Samsung CLP-350 manual Common Macintosh problems, Problem Suggested solutions

Problem	Possible Cause and Solution
Some color images	This is a known bug in Ghostscript (until
come out all black.	GNU Ghostscript version 7.05) when the
	base color space of the document is
	indexed color space and it is converted
	through CIE color space. Because
	Postscript uses CIE color space for Color
	Matching System, you should upgrade
	Ghostscript on your system to at least
	GNU Ghostscript version 7.06 or later. You
	can find recent Ghostscript versions at
	www.ghostscript.com.
Some color images	This is a known bug in Ghostscript (until
come out in	GNU Ghostscript version 7.xx) when the
unexpected color.	base color space of the document is
	indexed RGB color space and it is
	converted through CIE color space.
	Because Postscript uses CIE color space
	for Color Matching System, you should
	upgrade Ghostscript on your system to at
	least GNU Ghostscript version 8.xx or
	later. You can find recent Ghostscript
	versions at www.ghostscript.com.
The machine does not	It is a known problem that occurs when a
print whole pages and	color printer is used on version 8.51 or
its output is half page	earlier of Ghostscript, 64-bit Linux OS, and
printed.	reported to bugs.ghostscript.com as
	Ghostscript Bug 688252.
	The problem is solved in AFPL Ghostscript
	v. 8.52 or above. Download the latest
	version of AFPL Ghostscript from http://
	sourceforge.net/projects/ghostscript/ and
	install it to solve this problem.
	Please avoid changing print job
	parameters (via LPR GUI, for example)
	while a print job is in progress. Known
	versions of CUPS server break the print
I encounter error	job whenever print options are changed
	and then try to restart the job from the
“Unable to open mfp
	beginning. Since Unified Linux Driver locks
port device file!” when
	mfp port while printing, the abrupt
printing a document.
	termination of the driver keeps the port
	locked and therefore unavailable for
	subsequent print jobs. If this situation
	occurred, please, try to release the mfp
	port.

Problem	Possible Cause and Solution
	The CUPS (Common Unix Printing
When printing a	System) version distributed with SuSE
	Linux 9.2
document over the
	(cups-1.1.21) has a problem with ipp
network in SuSE 9.2,
	(Internet Printing Protocol) printing. Use
the printer does not
	the socket printing instead of ipp or install
print.
	later version of CUPS (cups-1.1.22 or
	higher).

Common Macintosh problems

Problem	Suggested solutions
PDF file does not print	Incompatibility between the PDF file and
correctly-some parts are	the Acrobat products.
missing in the graphics,	Printing the PDF file as an image may
text or illustrations.
	enable the file to print. Turn on Print As
	Image from the Acrobat printing options.
	Note: It will take longer to print when
	you print a PDF file as an image.
The document has	Update your Mac OS to OS 10.3.3. or
printed, but the print job	higher.
has not disappeared from
the spooler in
Mac OS 10.3.2.
Some letters are not	This problem is caused because the
displayed normally	Mac OS cannot find the font during the
during the cover page	cover page printing. English alphabet
printing.	and numbers are displayed normally on
	the cover page.
Some fonts are not	Those fonts may not supported by your
printed properly in the	machine. Start the Adobe Illustrator
Adobe Illustrator	program, click File > Print > Illustrator
program.	tab. Then, check Force Fonts to
	Download, and try again.

7.10 <Troubleshooting>