Mitsubishi Electronics PD-5010 manual Troubleshooting, Symptom Checks Remedy

Page 63

Troubleshooting

If the picture quality is poor or there is some other problem, check the adjustments, operations, etc., before requesting service.

Symptom

Checks

Remedy

 

Picture is disturbed.

• Is a connected component set directly in

• Leave some space between the display and

 

Sound is noisy.

front or at the side of the display?

the connected components.

 

Remote control operates erroneously.

 

 

 

 

 

 

 

The remote control does not work.

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

 

out?

 

 

 

 

 

 

Monitor’s power does not turn on

• Is the monitor’s power cord plugged into

• Plug the monitor’s power cord into a power

 

when the remote control’s power

a power outlet?

outlet.

 

button is pressed.

 

 

 

• Are all the monitor’s indicators off?

• Press the power button on the monitor to

 

 

 

turn on the power.

 

 

 

 

 

 

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

 

out?

 

 

 

 

 

 

Monitor does not operate when the

• Is the remote control pointed at the

• Point the remote control at the monitor’s

 

remote control’s buttons are pressed.

monitor, or is there an obstacle between

remote control sensor when pressing

 

 

the remote control and the monitor?

buttons, or remove the obstacle.

 

 

 

 

 

 

• Is direct sunlight or strong artificial light

• Eliminate the light by closing curtains,

 

 

shining on the monitor’s remote control

pointing the light in a different direction, etc.

 

 

sensor?

 

 

 

 

 

 

 

• Are the remote control’s batteries worn

• Replace both batteries with new ones.

 

 

out?

 

 

 

 

 

 

 

• The remote cable is plugged into the

• Unplug the remote cable from the monitor.

 

 

REMOTE IN terminal (Wired).

 

 

 

 

 

 

 

• The front panel buttons of the main unit

• The front panel buttons do not function

 

 

do not function.

during Control Lock.

 

 

 

 

 

No sound or picture is produced.

• Is the monitor’s power cord plugged into

• Plug the monitor’s power cord into a power

 

a power outlet?

outlet.

 

 

 

 

 

Picture appears but no sound is

• Is the volume set at the minimum?

• Increase the volume.

 

produced.

 

 

 

• Is the mute mode set?

• Press the remote control’s MUTE button.

 

 

• Are the speakers properly connected?

• Connect the speakers properly.

 

 

 

 

 

 

• Is AUDIO INPUT set correctly?

• Set AUDIO INPUT on the OPTION menu

 

 

 

correctly.

 

 

 

 

 

Poor picture with VIDEO signal input.

• Improper control setting.

• Adjust picture control as needed.

 

 

Local interference.

Try another location for the monitor.

 

 

Cable interconnections.

Be sure all connections are secure.

 

 

Input impedance is not correct level.

 

 

 

 

 

 

Poor picture with RGB signal input.

• Improper control setting.

• Adjust picture controls as needed.

 

 

Incorrect 15 PIN connector pin

Check pin assignments and connections.

 

 

connections.

 

 

 

 

 

 

Tint is poor or colors are weak.

• Are the tint and colors properly adjusted?

• Adjust tint and color (“VIDEO SETTINGS”).

 

 

 

 

 

Nothing appears on screen.

• Is the computer’s power turned on?

• Turn on the computer’s power.

 

 

 

 

 

 

• Is a source connected?

• Connect source to the monitor.

 

 

 

 

 

 

• Is the power management function in the

• Operate the computer (move the mouse,

 

 

standby or off mode?

etc.).

 

 

 

 

 

Part of picture is cut off or picture is

• Is the position adjustment appropriate?

• Adjust the “MONITOR SETTINGS” properly.

not centered.

 

 

 

 

 

 

 

Image is too large or too small.

• Is the screen size adjustment

• Press the “FORMAT” button on the remote

 

 

appropriate?

control and adjust properly.

 

 

 

 

 

Picture is unstable.

• Is the computer’s resolution setting

• Set to the proper resolution.

 

 

appropriate?

 

 

 

 

 

 

POWER/STANDBY indicator is

• Horizontal and / or vertical sync signal is

• Check the input signal.

lighted in orange or red.

not present when the Intelligent Power

 

 

 

Manager control is on.

 

 

 

 

 

 

POWER/STANDBY indicator is

• The temperature inside the main unit has

• Promptly switch off the power of the main

 

blinking in red.

become too high and has activated the

unit and wait until the internal temperature

 

 

protector.

drops. See*1.

 

 

 

 

 

POWER/STANDBY indicator is

— — — — — —

• Promptly switch off the power of the main

 

blinking in green and red, or green.

unit. See *2.

 

 

 

 

 

 

 

*1 Overheat protector

If the monitor becomes too hot, the overheat protector will be activated and the monitor will be turned off. If this happens, turn off the power to the monitor and unplug the power cord. If the room where the monitor is installed is particularly hot, move the monitor to a cooler location and wait for the monitor to cool for 60 minutes. If the problem persists, contact your Mitsubishi dealer for service.

*2 In the following case, power off the monitor immediately and contact your dealer or authorized Mitsubishi Service Center.

The monitor turns off 5 seconds after powering on and then the POWER/STANDBY indicator blinks. It indicates that the power supply circuit or plasma display panel or, one or more fans have been damaged.

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Page 62 Page 64
Contents Owner’s Guide Page Important Information PrecautionsTo avoid damage and prolong operating life Contents Page Attachment Options for the PD-5010 Monitor Introduction Part Names and Function Rear View/ Terminal Board Remote Control Battery Installation and Replacement Using the wired remote control mode Installation Connecting Your PC or Macintosh Computer External Speaker Connections Pin Assignments and Signal Levels for 15 pin RGB Analog Information Basic OperationsTo check the remaining time To set the off timerTo cancel the off timer After the power is turned off with the off timerWatching with a wide screen manual Wide OperationsWatching computer images When Picture Size is set to OFFInformation Supported resolution Picture Size settingInformation Operations in the Side-by-side modePIP Screen Operations Showing a couple of pictures on the screen at the same timeOperations in the Picture-in-picture mode Selecting the input signals to be displayedAdjusting the ON-SCREEN Menu controls Menu Operations On Screen Menu ControlsMain menu Sub menu Functions Default Adjusting the computer image Picture Settings MenuAdjusting the picture Information Video Settings screenInformation Types of picture modes Example Setting the Theater modeInformation Setting the color temperature Setting the color temperatureExample Setting LOW Once the setting is completedAdjusting the color to the desired quality Example Adjusting the White BalanceInformation Adjusting the white balance Example Setting NR-3 Reducing noise in the pictureTypes of noise reduction Information Sound settings menu Audio Settings MenuAdjusting the treble, bass and left/right balance Example Adjusting the bassMonitor Settings Menu Example Adjusting the vertical position in the normal modeInformation When Auto Picture is OFF Setting the on-screen menu Example Turning the on-screen menu mode offFunction Menu Information Adjusting the position of the menu display Adjusting the position of the menu displayExample Adjusting the position of the menu display To adjust the positionPower management settings Setting the power management for computer imagesExampleTurning the power management function on Information Power management functionPOWER/STANDBY indicator Example Setting the Cinema Mode to OFF Setting the gray level for the sides of the screenSetting the picture to suit the movie Example Adjusting the Gray LevelExample Setting PLE to Lock Setting Monitorlink M-LINK ADJExample Setting Information When you adjust the M-LINK ADJPeak Luminance Enhancement PLE Setting the time for InverseSetting the time for Screen Wiper Information Setting the timeTo select on for the Working Time Speed Resetting to the default valuesExample Setting Audio 1 to Video Options Setting MenuSetting the allocation of the audio connectors Setting the BNC connectorsSee page 55 for the details of the above settings Setting a computer image to the correct RGB select screenExample Setting the RGB Select mode to Motion To set the RGB select mode to MotionSetting high definition images to the suitable screen size Setting the picture size for RGB input signalsInformation HD Select modes Information Menu Setting the language for the menusExample Setting the menu display to Deutsch Information Language settingsTo select 3.58 Ntsc Setting the video signal formatExample Setting the video signal format to 3.58 Ntsc Information Video signal formatsCommunication Format External ControlApplication ConnectionsInput Switch Change Command Reference ListPower on Power OFFContrast Gain Data Volume Gain DataAudio Mute On Audio Mute OffPicture Mode Select Color Gain DataRED Gain Data Bass Gain Data NR Mode SetGreen Gain Data Blue Gain Data23. H. Position Gain Data Screen Mode SelectBalance Gain Data 22. V. Position Gain DataMenu Select Phase Gain DataAuto Picture Select Clock Gain DataGray Level Set Power MGT SelectCinema Mode Set Menu ADJ. Gain DataInverse Set Screen Wiper SetAudio Select Set Language Select RGB SelectHD Select Picture Size SelectMulti Screen Select Color System SelectInput Mode Request Frequency RequestHorizontal sync polarity Video ADJ Request Failure Mode Request Audio Select RequestModel Name Request Table of Signals Supported Supported resolutionComputer input signals supported by this system Page Symptom Checks Remedy TroubleshootingSignals SpecificationsPage Mitsubishi Plasma Display Panel Limited Warranty
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