Runco LS-5, LS-3 Troubleshooting Tips, Troubleshooting Chart, Symptom Possible Causes Solution

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Maintenance and Troubleshooting

5.2

Troubleshooting Tips

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the LS-3/LS-5. If the suggested solutions fail to resolve the problem or if you encounter an issue not described here, please contact Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

 

Solution

 

 

 

 

The projector does not turn

The LS-3/LS-5 is not

• Ensure that the LS-3/LS-5

on.

 

plugged in or the AC outlet

 

is plugged in and that the

 

 

is not active.

 

AC outlet is active.

 

• Lamp cover is not securely

• Securely attach the lamp

 

 

attached.

 

cover.

 

 

 

 

The projector does not turn

The projector will not turn

• Wait until the LS-3/LS-5

back on after it was powered

 

on for two minutes after

 

completes its cool-down

off.

 

power-off, to protect the

 

(POWER LED lights solid

 

 

lamp.

 

green).

 

 

 

 

 

The remote control does not

The batteries have run out.

Replace the batteries.

work correctly.

IR code set mismatch

• Press and hold the LIGHT

 

 

between remote control

 

and ENTER remote

 

 

unit and projector.

 

control buttons

 

 

 

 

simultaneously until the

 

 

 

 

remote control

 

 

 

 

back-lighting “blinks”

 

 

 

 

(approximately five

 

 

 

 

seconds). Then, try again.

 

 

 

 

The projector is on and OSD

Incorrect source selection.

• Select the correct source.

menus appear, but there is no

Source component is not

• Turn on the source.

video image on-screen.

 

turned on.

 

 

 

Source component is

Check cable connection

 

 

connected incorrectly or

 

from source component to

 

 

not at all.

 

projector.

 

 

 

 

A projected image from a

DVD player is connected

• Turn off progressive scan

DVD is split or otherwise

 

to the Component input

 

on the DVD player.

scrambled.

 

and set to progressive

 

 

 

 

scan mode.

 

 

 

 

 

 

 

Image is blurred.

The lens is not correctly

Adjust the focus.

 

 

focused.

 

 

 

 

 

 

Image is too bright and/or

Contrast is set too high.

• Lower the contrast setting.

lacks definition in the bright

 

 

 

 

areas of the image.

 

 

 

 

 

 

 

 

 

Image appears “washed out”

Brightness is set too high.

Lower the brightness

and/or dark areas appear too

 

 

 

setting.

bright.

 

 

 

 

Note: You can obtain more detailed information about the cause of the error condition using RS-232 commands. Refer to RS-232 Error Codes on page 82 for more information.

68

Runco LS-3/LS-5 Installation/Operation Manual

Image 84
Contents LS-3 Series LS-5 Series LS-3 LS-3/CineWide LS-5 LS-5/CineWidePage RuncoCare Standard Two Year Limited Warranty RuncoCare Standard FeaturesRuncoCare Claim Procedure Page Copyright and Trademarks Important Safety Instructions Compliance Information Declaration of ConformityFCC Part Page Table of Contents Maintenance and Troubleshooting OperationSpecifications Serial CommunicationsTable of Contents Xiv List of Figures List of Figures Xvi Introduction About This ManualUsing This Manual If you need Turn toDescription, Features and Benefits Additional Features of the LS-5 Controls and Functions LS-3/LS-5 at a GlanceSource LS-3/LS-5 Rear/Bottom/Top View Runco Logo Badge Page Page LS-3/LS-5 Remote Control Projector onPIP Installation Remote ControlOperation IR Reception Angles Quick Setup Installation OverviewStep Procedure For Details, ReferInstallation Projector Installation OptionsInstallation Type ConsiderationsAmbient Light Throw DistanceThrow Ratios for the LS-3/LS-5 Series Vertical and HorizontalPosition Lens Shift Horizontal Lens Shift Example Only Installing the Optional CineWide Lens Mount Folded OpticsOther Considerations Installing the Fixed CineWide Base PlateDo not use the mounting screws provided with the ceiling Mounting the LS-3/LS-5 Connector Panel Access Connections toLS-3/LS-5 Connecting Source Components to the LS-3/LS-5 HDMI/DVI Connections See FigureRGB Connections Page 11. Composite and S-Video Connections RS-232 Controller ConnectionConnecting 12-Volt Connecting an External IRTrigger Output to External Theater EquipmentTurning on the Power Lens Adjustments Connecting to AC PowerFocus and Zoom Lens Shift Zoom Out Focus ZoomInstallation Changing the OSD Language Adjusting the Picture Orientation Rear Projection Ceiling ModeInstalling and Adjusting the CineWide Anamorphic Lens It is extremely important that the primary lens is properlyAdjusting the Lens Height and Angle Correct Lens Angle Incorrect Lens Angle Operation Selecting Video MemorySelecting an Aspect Ratio Selecting An Input SourceUsing Picture-In-Picture PIP Available Main and PIP Source CombinationsPIP Input Source MainUsing the On-Screen Menus LS-3/LS-5 OSD Menu Structure Main LS-3/LS-5 Main MenuAspect Ratio Settings 169169 NarrowNative You must enter a passcode to access the Save ISF Typical Pluge Pattern for Adjusting Brightness Typical Test Pattern for Adjusting Sharpness Operation Overscan Examples Source Select Sub-Menu Advanced LS-3/LS-5 Advanced MenuOperation X/y Color Gamut Values ColorRGB Adjust Sub-Menu 10. Fine Sync Sub-Menu Operation System 11. LS-3/LS-5 System Menu12. Source Enable Sub-Menu PBP1 PBP2 14. PIP Split-Screen Mode Control Page Language 15. LS-3/LS-5 Service Menu OSD menus are not available when in test pattern mode Operation Maintenance and Troubleshooting Lamp ReplacementTroubleshooting Tips Troubleshooting ChartSymptom Possible Causes Solution Troubleshooting Chart Maintenance and Troubleshooting Key Commands Serial CommunicationsSerial Command Key Names and IR Codes RS232 Remote Button IR Code Description Keyname SetGam.crt Operations Control Commands Function Action on unit Lit.togSerial Commands Operation Commands ValuesSave.mem Source.sel = ? Satco = ? Auto.pow.off = ? Act.source Status RS-232 Error Codes Error Code LED Indication DescriptionPage LS-3/LS-5 Specifications Dimensions Weight without lensOperating Temperature Universal Power SupplyLS-3/LS-5 Dimensions 1shows the LS-3/LS-5 dimensions, in millimetersSupported Signal Timings by Input Supported TimingsPAL-B/G