BenQ W7000+ Troubleshooting, Problem Cause Remedy, Your Blu-ray Disc is not in 3D, Format

Page 50

Troubleshooting

Problem

Cause

Remedy

 

 

Plug the power cable into the AC inlet on the

 

There is no power from the power

rear of the projector, and plug the power

 

cable into to the power outlet. If the power

 

cable.

 

outlet has a switch, make sure that it is

The projector does

 

 

switched on. (See page 20.)

not turn on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

 

 

again during the cooling process.

completed.

 

 

 

 

The lamp cover is not securely

Correctly attach the lamp cover. (See page

 

attached.

46.)

 

 

 

 

The video source is not turned on or

Turn the video source on and check that the

 

signal cable is connected correctly. (See page

 

connected correctly.

17.)

 

 

 

 

 

No picture.

The projector is not correctly

Check the connection. (See page 17.)

connected to the input source device.

 

 

 

 

The input source has not been

Select the correct input source with the

 

Source keys on the remote control or

 

correctly selected.

 

SOURCE on the projector. (See page 21.)

 

 

 

 

 

 

The connection cables are not

Correctly connect the cables to the

Image is unstable.

securely connected to the projector

appropriate terminals. (See page 17.)

 

or the signal source.

 

 

 

 

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

 

focused.

ring. (See page 21.)

Picture is blurred.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

 

 

aligned properly.

well as the height of this projector if

 

necessary. (See page 25.)

 

 

 

 

 

 

The batteries are out of power.

Replace both of the batteries with new ones.

 

(See page 7.)

 

 

Remote control does

 

 

There is an obstacle between the

Remove the obstacle. (See page 7.)

not work correctly.

remote control and the projector.

 

 

 

 

 

You are too far away from the

Stand within 8 meters (26.2 feet) of the

 

projector.

projector. (See page 7.)

 

 

 

 

The 3D glasses are out of battery.

Recharge the 3D glasses.

 

 

 

 

The settings in the 3D menu are not

Correctly set the settings in the 3D menu.

 

set correctly.

(See page 36.)

3D content does not

 

 

Your Blu-ray Disc is not in 3D

Use a 3D Blu-ray Disc and try again.

not display correctly

format.

 

 

 

 

 

The input source has not been

Select HDMI 1/ HDMI 2 with the Source

 

keys on the remote control or SOURCE on

 

correctly selected.

 

the projector. (See page 21.)

 

 

 

 

 

50 Connecting with video equipment

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Contents W7000/W7000+ Digital Projector Home Cinema Series Table of contents Important safety instructions Important safety instructions Disposal Moisture condensationAvoid volatile liquids Shipping contents OverviewRemote control reaching the projector Remote control batteriesRemote control operation Ceiling mounting the projectorProjector features Rear view Projector exterior viewFront and upper side view Under viewFocus ring Controls and functionsControl panel Remote control Front Table Positioning your projectorChoosing a location Obtaining a preferred projected image size Determine the aspect ratio of your screen, 169 or 43?Projection dimensions Installation for a 169 ratio screenScreen dimensions Projection distance D Lowest Highest Installation for a 43 ratio screenFloor Installation Ceiling Installation Screen aspect ratio is 43 and the projected picture isShifting the projection lens To use the lens shift leverPreparations Connecting with video equipmentConnecting Hdmi devices Connecting component-video devices Connecting S-Video or video devicesConnecting a computer Connect the projector to a computer with a VGA cablePreparations Using the projectorTurning the projector on Using the OSD menu Fine-tuning the image size and clarityUsing the remote control or projector Selecting an input sourceUse / to highlight the System Setup menu Using the menusUsing a security cable lock Securing the projectorIf you forget the password Utilizing the password functionSetting a password Disabling the password function Entering the password recall procedureChanging the password Write down the number and turn off your projectorCorrecting picture distortion Adjusting the projected imageAdjusting the projection angle Ii. See step iii below for further operationFine-tuning the selected picture mode Using the preset and user modesSelecting a preset mode To reset the picture mode to the preset factory values Setting the User 1/User 2/User 3 modeResetting the picture mode Fine-tuning the picture quality Advanced picture quality controls Setting Black LevelSelecting a color temperature Controlling image clarityAdjusting Brilliant Color Setting a preferred color temperatureSelecting a Gamma setting To adjust and store the settings Color ManagementSelecting the aspect ratio Setting Film ModeSetting 3D Comb Filter About the aspect ratioUsing Panamorph lenses optional Aspect ratio Aspect ratio imageTo activate High Altitude Mode Operating in a high altitude environmentMain Source or PIP Source and press ENTER. The source To display the PIP window Using the remote controlDisplaying more than one image source simultaneously Using the 3D menus Watching 3D contentConnecting 3D video devices Personalizing the projector menu displayTo lock the keys Locking control keysTurning the projector off Main menu Sub-menu Options On-Screen Display OSD menusOn-Screen Display OSD structure Information System SetupAdvanced Setup Function Description Picture -- Basic menuPicture -- Advanced menu Display menu System Setup menu Advanced Setup menuInformation menu Additional information Care of the projectorLamp information Setting Lamp Power as EconomicSetting Auto Off Getting to know the lamp hourStatus Message Timing of replacing the lampReplacing the lamp Connecting with video equipment Resetting the lamp timer Indicators Power Temp Lamp Status & DescriptionYour Blu-ray Disc is not in 3D TroubleshootingProblem Cause Remedy FormatOptical SpecificationsGeneral characteristics ElectricalDimensions 317 145 428Refresh rate Frequency Pixel Format Timing chartSupported timing for PC input KHzUxga Supported timing for Hdmi Hdcp input 1440 x WXGA+60 59.887 55.935 106.500 Supported timing for Edtv and Hdtv via Component inputs Format Resolution Refresh rate Hz Freq. KHz Pixel Freq. MHzFormat Resolution Refresh rate Freq. KHz Pixel Freq MHz Supported timing for Video and S-Video inputsCopyright Warranty and Copyright informationWarranty Disclaimer
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