Sharp LC-46LE821E, LC-46LE811E Appendix, Troubleshooting, Reset, Problem Possible solution

Page 52

Appendix

Troubleshooting

 

Problem

Possible solution

 

 

 

 

 

No power.

• Turn on (;) the MAIN POWER switch on the rear of the TV (Page 4).

 

 

 

• Is the AC cord disconnected?

 

 

 

• Check if you pressed <aon the TV.

 

 

 

 

• The TV cannot be operated.

• External influences such as lightning, static electricity, etc., may cause improper operation. In this

 

 

 

case, operate the TV after first turning off the power, or unplugging the AC cord and re-plugging it in

 

 

 

after one or two minutes.

 

 

 

 

• Remote control unit does not operate.

• Are batteries inserted with polarity (e, f) aligned?

 

 

 

• Are batteries worn out? (Replace with new batteries.)

 

 

 

• Are you using it under strong or fluorescent lighting?

 

 

 

• Is a fluorescent light illuminating to the remote control sensor?

 

 

 

 

• Picture is cut off.

• Is the image position correct?

 

 

 

• Are screen mode adjustments (Wide mode) such as picture size made correctly? (Pages 37, 45 and

 

 

 

46)

 

 

 

 

• Strange colour, light colour, or dark

• Adjust the picture tone.

 

 

colour, or colour misalignment.

• Is the room too bright? The picture may look dark in a room that is too bright.

 

 

 

• Check the “Colour system” setting (Pages 32 and 41).

 

 

 

 

• Power is suddenly turned off.

• The TV’s internal temperature has increased. Remove any objects blocking the vent or clean.

 

 

 

• Is the “Sleep timer” set? Select “Off” from the “Sleep timer” menu (Page 29).

 

 

 

• Is “No signal off” or “No operation off” activated? (Page 29)

 

 

 

 

 

No picture.

• Are connections to external equipment correct? (Pages 20_22)

 

 

 

• Is the input signal type selected correctly after connection? (Page 40)

 

 

 

• Is the correct input source selected? (Page 15)

 

 

 

• Is a non-compatible signal being input? (Page 47)

 

 

 

• Is the picture adjustment correct? (Pages 26_27)

 

 

 

• Is the antenna connected properly? (Page 10)

 

 

 

• Is “On” selected in “Audio only”? (Page 29)

 

 

 

 

 

No sound.

• Is the volume too low?

 

 

 

• If you do not clearly hear the sound for the visually impaired, go to “Menu” > “Setup” > “Audio” >

 

 

 

“Audio description setting” > “Mix level”, and select the upper level to turn up the volume.

 

 

 

• Make sure that headphones are not connected.

 

 

 

• Check if you pressed eon the remote control unit.

 

 

 

• Is the proper item selected in the “Audio select” menu when connecting devices to the HDMI 2

 

 

 

terminal or the EXT 3 terminal? (Pages 20, 21 and 28)

 

 

 

• The TV can receive only sound system “I”. The sound system “B/G” and “D/K” cannot be received.

 

 

 

 

• The TV sometimes makes a cracking

• This is not a malfunction. This happens when the cabinet slightly expands and contracts according to

 

 

sound.

changes in temperature. This does not affect the TV’s performance.

 

 

 

• The TV can receive only sound system “I”. The sound system “B/G” and “D/K” cannot be received.

 

 

 

 

 

 

 

 

 

 

 

 

 

CLEARING THE PIN

1Go to “Menu” > “Setup”.

2Press a/bto select “Auto installation”, “Programme setup”, “PIN” or “Reset”, and then press ;. The PIN input window will display.

3Press and hold both :rand i+on the TV simultaneously until the message appears on the screen.

Reset

If complex adjustments are made so that the settings cannot be restored to normal, you can reset the settings to the factory preset values.

1Go to “Menu” > “Setup” > “View setting” > “Reset”.

2Press c/dto select “Yes”, and then press ;.

• “Now, TV will restart automatically, OK?” displays on the screen.

3Press c/dto select “Yes”, and then press ;.

“Now initialising...” displays on the screen and blinks.

After the reset has completed, the power shuts off and then comes back on. The screen will have returned to its original settings.

NOTE

PIN input is required when executing “Reset”. The default PIN is “1234”. To change the PIN setting, refer to Password/Lock settings (Page 33). To clear the PIN setting (PIN input will no longer be needed), refer to CLEARING THE PIN (Page 50).

50

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Contents LC-40LE821E LC-40LE811E LC-46LE821E LC-46LE811E Special Note for Users in the U.K Blue Neutral Brown LiveDear Sharp customer TrademarksPrecautions when transporting the TV Important safety precautionsIntroduction Remote control unit IntroductionPart name LE821ETV front view TV rear viewBasic operation What is the Menu?Press @and the Menu screen displays Supplied accessories Operation without a remote control unitRemote control unit x About the guide displayPreparation Attaching the stand unitSupporting post Soft cushionUsing the remote control unit Angle of the remote control unitClose the battery cover PreparationQuick guide Initial installation overviewStart searching Channels Before turning on the power Go to Menu Setup Option CI menuQuick guide Inserting the CA card into the CI moduleInitial auto installation Digital broadcast settingConfirm the following before turning on the power Searching for terrestrial broadcastsAnalogue broadcast setting To change each item to the appropriate settingsSettings and the connected antenna Searching for cable broadcastsChecking signal strength and channel strength DVB-T/T2/C Supplying power to the antennaChecking signal strength Checking channel strengthWatching TV Daily operationSelecting an external video source Selecting a sound mode DTV modeATV mode Watching TVDisplay range setup Genre icon setupUseful settings for using EPG Confirmation for the EPG settingSelecting a programme using EPG Timer setup using EPG Display the timer list for TV programmesUsing the MHEG-5 application What is teletext?Teletext Turning teletext on/offConnecting external devices Before connectingWhen using the Hdmi 2 terminal Video connectionsConnecting external devices After connectingScart connection PB PR Component connectionConnecting an amplifier with digital/ analogue audio inputs Video connectionAudio connections Speaker/amplifier connectionControlling Hdmi devices using Aquos Link Aquos Link connectionAquos Link setup Operating an Aquos Link device Aquos Link menuBasic adjustment AV modePicture adjustments Picture settingsBasic adjustment AdvancedAuto volume Audio adjustmentAudio description setting Clear voiceNo signal off Sleep timerECO picture control Energy saveAuto installation Programme setupChannel settings Digital settingButtons for Manual adjust operation Manual adjustCable Sort Analogue settingErase programme Cancelling the lock Go to Menu Setup Option Key lockParental rating Key lockDigital audio language SubtitleLanguage Quick startUseful viewing functions Time shiftButtons for time shift operation Press ReadyAuto input selection Useful viewing functionsDisplay information regarding time shift Mode Wide modeSelecting the picture size Position REC picture sizeHdmi auto view Display settings Time displayGame play time Programme title displayOther useful features Setting when using external devicesInput select Input labelOther useful features Colour systemHeadphone/Audio out select Channel selecting effectConnecting a Home network server Connecting a USB deviceUSB media/Home network Selecting the BGM Photo modeSlide show Music mode Video modeButtons for music mode Buttons for playing modeDivX setup Selecting the picture size for video modeUSB device/Home network server compatibility DivX VOD registration DivX VOD deregistrationConnecting a PC Connecting a PCDisplaying a PC image on the screen Selecting the picture sizeConnecting a PC Adjusting the PC image automaticallyAdjusting the PC image manually Auto syncRS-232C port specifications RS-232C command list Troubleshooting ResetProblem Possible solution AppendixDownload setup AppendixMessage list Receiver reportSoftware update Updating your TV via USBInformation on the software license for this product To complete the operationSoftware copyrights LibjpegOpenSSL LibcurlAppendix Specifications UHFEnvironmental specifications Wall mount audio setupOptional accessories Go to Menu Setup View setting Wall mount audio setupBroadcasted rating User-adjusted rating Rating table for child lockAbbreviation list Abbreviated term Stands forDimensional drawings LC-46LE821ELC-40LE821E LC-40LE821ELC-40LE811E LC-46LE811ELC-40LE811E End of life disposal Page Sharp Corporation