LG Electronics 47LD555H, 42LD665H, 37LD555H Troubleshooting Flowchart, Controller Quick Check

Page 63

Troubleshooting (Cont.)

Troubleshooting Flowchart

Controller

 

 

 

Quick Check

 

 

 

STATUS

 

TV

 

LED on PTC

No

connected

No

Board

 

to AC

 

blinking?

 

Power?

 

 

 

 

Yes

 

Yes

 

 

 

 

 

 

Bad

 

 

 

TV

 

Cycle the power by

 

 

 

removing and reconnecting

 

 

 

the AC Power cord. Then,

 

 

 

observe POWER LED

 

 

 

on front of TV.

 

 

 

Plug into AC Power outlet.

POWER

No

Bad Digital

LED lit?

 

Board

 

 

 

Yes

Press POWER on

LG Installer Remote.

TV

No

Bad

responded?

 

TV

 

 

Yes

Press VOLUME UP/ DOWN or MUTE key on in-room or system integrator-supplied remote.

TVNo turned ON?

Yes

Press VOLUME UP/ DOWN or MUTE key on LG Installer Remote.

Bad

TV

TVNo responded?

Yes

End

Contact system

integrator for additional

troubleshooting assistance.

206-4200

63

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Contents Copyright 2011, LG Electronics U.S.A., Inc 206-4200 Rev BFor Customer Support/Service, please call­ Disconnect Device Power CordOverloading GroundingTransporting Product CleaningOutdoor Antenna Grounding Antenna Grounding According to NEC, ANSI/NFPATable of Contents Commercial Mode Overview Setup ChecklistPass-through Mode Cloning FTG ModeRemote Management in FTG Mode External MPI ControlProCentric Operation ProCentric TV Interactive Menu FeaturesProCentric Modes of Operation ProCentric SetupFTG Mode via CPU Application Tuning ModeEnter Installer Remote Control Typical Key FunctionsCloning Methods Master TV SetupClonable TV Setup Menu Features Before You BeginMaster TV Setup Procedure Set Installer Menu itemsSet up TV features Channel Lock the channel lineup Verify the TV setupExiting the Installer Menu and Activating Updates Installer MenuAccessing the Installer Menu Using the Installer MenuBrief Description of Function and Comments Installer Menu Items 000 throughRear RGB EN Installer Menu Items 075 throughInstaller Sequence Detailed Descriptions of Installer Menu ItemsCaption Lock Mute DisableSleep Timer Feature LevelAUX Status Atsc Band Atsc Tune ModeProcentric Back LightingPower Savings Start Minor ChannelData Channel To perform channel editing/labeling Channel Icons / Custom Text Labels 2-5-4 + Menu ModeBefore you begin cloning Cloning OverviewUSB Cloning Procedures Learn Setup from Master TVUSB Cloning Notes Teach Master TV Setup to Target TV Learn From TV TLL Teach To TV TLL TLL-1100A Cloning Notes Clone Programmer Cloning ProceduresOptional Set the Clock LT2002 Clone Programmer LT2002 Cloning NotesFrom previous FTG Mode of Operation Overview FTG Mode via CPU or EBLFTG Mode via EBL Determining the TV Operating Mode TV Setup MenusFunction Menu FTG Mode via CPU From previous Teaching FTG Configuration to a TV Learning an FTG Configuration File from a TV Run Auto Tuning Channel Search Optional Manual Configuration / TV SetupFTG Mode via EBL Local Configuration LD660H/LD665H Jack PanelLV555H Jack Panel CLEAR/SAVE FTG Configuration ListFTG File Manager Utilities Overview FTG File Manager Main ScreenEDIT/ADD MAP FTG Channel Map Configuration UtilityRF Channel Map IP Channel MapExit UpdateFTG Channel Map Editor ADDConfiguration Settings FTG Installer Menu Configuration UtilityOffset Setup IP Environment SetupAccess the IP Environment Menu Network SetupIP Environment Remote Jack Pack / TV Connections & Setup Remote Jack Pack SetupTV Connections Upgrading TV/PTC Software Checking the Software VersionsDownloading a Splash Screen Image Splash Screen Image File Guidelines32/37/42LD660H & 32/37/42LD665H Reference Power Consumption Settings45.2 38% 32/37/42/47/55LV555HCamport Operation FTG or PPV Reference TV Camport Auto Sense OperationCamport Side Video Functionality Control Camport Operation Pass-throughEnable Reference TV Aux Input ConfigurationPower Reference b-LAN Setup & OverviewTV Standby State TV Power On State 001 Default OffReference RJP Model List and Input Auto-sensing Hierarchy RJP Model List Legacy Models Scaler ModelsRJP Input Auto-sensing Hierarchy Priority Video Audio Additional FTG Mode via EBL Options Reference Resetting Factory Defaults on the TVsInstaller Menu Item 117 Fact Default Additional FTG Mode via CPU OptionsEnter Reference TV Zone RestrictionsReference LD660H/LD665H Rear Jack Panel Reference LV555H Rear Jack Panel AntennaRGB in PC Audio in RGB/DVI Component 2 Input Reference Side Connections Panel LD660H/LD665H TVs LV555H TVsReference RF Antenna Connection LD660H/LD665H TVs onlyAntenna in Connect to Antenna/ Catv General Troubleshooting TroubleshootingController Quick Check Troubleshooting FlowchartCommercial Mode Check / FTG Operation Troubleshooting FTG Operation TroubleshootingSymptom Possible Causes Solutions Master and Target TVs Clone Programmer TroubleshootingSymptom Possible Causes Possible Solutions Clone ProgrammerGlossary of Terms Document Revision History / Notes Document Revision HistoryDate Description For Customer Support/Service, please call­