Dish Network Solo 381 manual 104

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Appendix

Residential Customer Agreement

C. EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY BY APPLICABLE STATE LAW, NEITHER WE NOR OUR THIRD PARTY BILLING AGENTS NOR ANY OF OUR OR THEIR AFFILIATES MAKE ANY WARRANTY, EITHER EXPRESSED OR IMPLIED, REGARDING YOUR DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR ANY SERVICES FURNISHED TO YOU. ALL SUCH WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED AND EXCLUDED.

D. IN NO EVENT SHALL WE, OUR THIRD PARTY BILLING AGENTS, OR ANY OF OUR OR THEIR AFFILIATES HAVE ANY LIABILITY FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO DISH NETWORK EQUIPMENT OR ANY OTHER EQUIPMENT OR RESULTING FROM OUR FURNISHING OR FAILURE TO FURNISH ANY SERVICES OR EQUIPMENT TO YOU, OR FROM ANY FAULT, FAILURE, DEFICIENCY OR DEFECT IN SERVICES OR EQUIPMENT FURNISHED TO YOU.

E. IT IS YOUR RESPONSIBILITY TO IMPOSE VIEWING RESTRICTIONS ON YOURSELF, MEMBERS OF YOUR FAMILY AND HOUSEHOLD, AND GUESTS, AS YOU DEEM APPROPRIATE. WE, OUR THIRD PARTY BILLING AGENTS, AND OUR AND THEIR AFFILIATES SHALL HAVE NO LIABILITY TO ANYONE DUE TO, OR BASED UPON, THE CONTENT OF ANY OF THE SERVICES FURNISHED TO YOU.

8.WARNING AGAINST PIRACY AND INFRINGEMENT

A.It is a violation of various U.S. federal and state laws to receive any Services, or any portion of such Services, without paying for them. The penalties for violating such laws can include imprisonment and civil damage awards of up to $110,000 per violation.

B.Title 47, Section 605(e)4, United States Code (U.S.C.) makes it a federal crime to modify Equipment to receive encrypted (scrambled) television programming without payment of required subscriptions. Conviction can result in a fine of up to $500,000 and imprisonment for five years, or both. Any person who procures Equipment that has been so modified is an accessory to that offense and may be punishable in the same manner. Investigative authority for violations lies with the Federal Bureau of Investigation. Equipment may incorporate copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of such copyright protection technology must be authorized by Macrovision, and is intended for home and other limited pay-per-view uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.

9.GENERAL

A.Physical Address/Change of Address. When setting up your DISH Network account, you agree to provide us with the physical street address where your Equipment will be located and your Services will be provided. A post office box does not constitute a physical address and is not sufficient to meet this requirement. You agree to give us prompt notice of your change of name, mailing address, physical address where your Equipment is located, and telephone number. You may do this by notifying our Customer Service Center by telephone or in writing at the phone number or mailing or e-mail address set forth in the first paragraph of this Agreement.

B.Notice. Any notice required or permitted to be given by us under this Agreement may be provided via the mail, on your billing statement, as a bill insert, via broadcast on a television channel, through publication on the website set forth in the first paragraph of this Agreement, by telephone or by any other reasonable means. If we send you notice by mail, on your billing statement or as a bill insert, it will be considered given when deposited in the U.S. Mail, addressed to you at your then-current billing address in our records. If we send you notice via broadcast on a television channel or through publication on the website set forth in the first paragraph of this Agreement, it will be considered given when first broadcast or published. If we send you notice by telephone, it will be considered given when personally delivered to you or when left as a message at your then-current phone number in our records. Unless otherwise specified in this Agreement, any notice required or permitted to be given by you under this Agreement shall be in writing and shall be sent by first class mail addressed to us at the mailing address set forth in the first paragraph of this Agreement, and shall be deemed given when received by us at such mailing address.

C.Credit Checks. You authorize DISH Network to investigate your financial responsibility and creditworthiness, including without limitation acquiring credit reports and histories, and to report any payment defaults to credit reporting agencies. Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any consumer reporting agency. Please include the specific item of dispute and why you believe the information reported is in error in any such notice.

D.Personal Information. If you have an on-line account with us, you are fully responsible for maintaining the confidentiality of your password and account username and for all activities that occur under your password and/or account username. You agree to: (i) keep your account username and password confidential and not share them with anyone else, and (ii) immediately notify us of any unauthorized use of your password and/or account username or other breach of security.

E.Applicable Law. This Agreement, including without limitation all matters relating to its validity, construction, performance and enforcement, and any claim, complaint or dispute arising out of or related to this Agreement or Services, shall be governed by the laws and regulations of the State of Colorado without giving effect to its conflict of law provisions. These terms and conditions are subject to amendment, modification or termination if required by such laws or regulations. If any provision in this Agreement is declared to be illegal or in conflict with any law or regulation, that provision shall be modified to the minimum extent necessary to make such provision legal and no longer in conflict with such law or regulation, without affecting the validity of any other provisions.

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Contents Pay-Per-View Table of Contents Introduction Introduction to Dish Network ServicesWelcome WelcomeAbout Your Dish Network Account IntroductionWatching TV Now Where to Find Information on Your AccountPay-Per-View Additional ServicesSolar Interference Why Connect to a Phone LinePersonalizing Your Satellite Receiver Receiver CustomizationUsing Caller ID Setting Up Caller ID DisplayUsing Caller ID Caller ID ScreensChanging Languages Reset CC Defaults Using Dolby Surround SoundSelect Save Changing the Program Guide Order Resetting to Factory Defaults Questions TipsTips How to Connect Your Satellite Receiver Connections and SetupConnecting to a TV Connecting to a TVStandard-Definition TV Connections High-Definition TV ConnectionsYpbpr Connections Connections and SetupPage HD Display Connecting to Your Dish Antenna Connecting the Phone Line Phone System SetupPhone Line Connections Page Connecting OVER-THE-AIR ANTENNA/CABLE TV Setting Up the Receiver to Control Your VCRConnecting Over-the-Air Antenna/Cable TV Peaking Your Over-the-Air Antenna Scanning for Over-the-Air ChannelsTransmit Channel Numbers Display Options for Local ChannelsAbout Over-the-Air TV Broadcasts Chapter QAM Installations Resetting Your ReceiverPoint Dish and Check Switch DiagnosticsUsing Troubleshooting Tools About Your Satellite Receiver Receiver and Remote ControlPage Remote Control Chapter Receiver and Remote Control Satellite Receiver Front Panel Satellite Receiver Front Panel Satellite Receiver Back PanelOpen and Close Menus Using the MenusList of Choices in the Menus Using Text Fields Using the Virtual KeyboardWhy doesn’t my remote control work? Watching TV Finding Programs to WatchChanging Channels Changing ChannelsFinding Programs to Watch Using the Browse BannerUsing Search to Find a Program Finding a Program by its Theme Tips Order and Watch Pay-Per-Views Pay-Per-ViewBuying a Pay-Per-View Program Buying a PAY-PER-VIEW ProgramHow can I order an event for all my receivers? Questions Favorites Lists Setting Up Your Favorites ListsWhat are Favorites Lists? What are Favorites LISTS?Naming Favorites Lists Why are channels missing from the Program Guide?Questions Securing Your Receiver and Account LocksWhat are Locks? What are LOCKS?Locking and Unlocking Your Receiver Creating or Changing Channel Locks Locking or Unlocking PAY-PER-VIEW ChannelsHiding Adult Content Tips Interacting with Your TV Interactive TVCustomer Support DishHOME Setting Up and Using Timers TimersTimer Frequency Timer TypesTimers List TimersWhen the Receiver is Off When a Timer Starts a RecordingSpecial Considerations When Using Timers Setting UP AN Automatic Timer Using the Timers List Setting UP a Quick RecordUsing the Timers List Setting Up a Manual Timer Overlapping Timers Personalizing Your Remote Control Remote Control SetupImproving Receiver Control Changing the AddressImproving Receiver Control Page Installing a UHF Attenuator Adjusting the Remote AntennaLimited Mode Remote Control ModesControlling Other Components Combination Devices Setting Up Using Device Code TablesRemote Control Setup Setting Up Using Device Codes ScanChapter Reading Out the Device Codes Controlling the Amplifier’s Volume Switching Between TV and Device Volume ControlNow make sure the remote controls the amplifier’s volume Recover Button Controlling the TV’s VolumeNow make sure the remote controls the TV’s volume Teaching Another Remote Control Remote Control Setup Sending Discrete Power On and Off Sending Discrete Power on and OFF107 Index TV Input/Channel Settings Remote Control SettingsReceiver Information 146733Troubleshooting Tables Remote Control Device Codes Troubleshooting and Device CodesTroubleshooting Tables Troubleshooting Tables001 Number Possible Reason What to Do002 003018 015022 026074 What Is Happening Possible Reason What to Do078 080Menus Remote ControlProgram Guide or the Browse Banner Favorites ListsWatching a Program Locks Caller IDTimer converts it to a manual TimersTelephone for Voice/Data/FAX Hearing a ProgramBuying a Pay-Per-View Program TV Codes Remote Control Device CodesVCR Codes Tuner/Amplifier Codes Reference Page Appendix Advance Exchange Program Residential Customer Agreement100 101 102 103 104 FCC Compliance FCC Compliance106