Dish Network Solo 381 manual Menus, Remote Control

Reference

Troubleshooting Tables

Remote Control

What Is Happening	Possible Reason	What to Do
You cannot find the remote control.	• N/A	• Use the receiver front panel Control
		Buttons to control the receiver until
		you find the remote. If the remote
		control is permanently lost or too
		damaged to use, call the Customer
		Service Center to order a
		replacement.
When you press a button on the	• The remote control may be missing	• If the batteries are missing or dead,
remote control, the receiver does not	batteries, the batteries may be	insert fresh AAA-size batteries.
do what you expect.	incorrectly placed in the remote, or	If the remote has fresh batteries,
	the batteries may be weak or dead.	check whether they are placed
		according to the label diagram. If not,
		remove them and place correctly.
When you press the remote control	• Other lights are too bright.	• Try other remote control buttons to
Power button to turn the receiver ON,		see if the receiver is responding.
the receiver front panel Power light
does not light up.
	• Remote control is not operating	• Replace the remote batteries with
	properly or the batteries are weak or	fresh ones.
	dead.
	• The receiver power cord is not	• Check that the receiver power cord is
	plugged into a power outlet, or there	not damaged, and that the plug is
	may be a problem with the power.	inserted correctly into the outlet.
	• The remote control may not be set to	• Make sure the remote control is set to
	the address used by the satellite	the same address used by the
	receiver.	satellite receiver. See page page 46
		for information on changing the
		remote control address.

Menus

What Is Happening	Possible Reason	What to Do
You were using a menu, and it	• The receiver has a time-out	• Start over again.
suddenly closed.	feature that closes any menu
	after several minutes of no
	activity. This will discard any
	changes you have made, but
	otherwise does no harm to the
	receiver.

86