Troubleshooting, Helpline, Limited 90 Day Warranty

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Troubleshooting

PROBLEM		SOLUTION

LCD does not show anything when you touch it,		• Replace the batteries with 4 new AA
or press the SETUP or MACRO		alkaline batteries.
button		• Check batteries are properly installed.

The remote does not operate your audio or video		• Try all code programming procedures with all
devices		the codes from the appropriate part of the
		Library Code Tables.
		• Make sure the remote is pointed at the device
		being operated.

Problems programming a TV/VCR combo unit		• Try the VCR code for your brand. Some combo
		units, however, might require both the TV and
		VCR code for full operation. To do this pro-
		gram the TV code under the TV button and the
		VCR code under the VCR button.

VCR not recording		• As a safety feature on your remote, you must
		press the REC key twice.
Problems changing channels		• If your original remote requires ENTER key to
		be pressed after a channel is
		selected, press the ENTER key to select the
		channel.

SELECT key not responding		• Try using the MENU, GUIDE, or ENTER key to
		make the selection.

IR LEARN cannot be made successfully		• Replace batteries in the RCU1000B and the
		remote you are trying to learn from.
		• Keep distance between remotes to about
		2 inches.
		• Do not learn near an incandescent lamp.
		• Memory capacity is full. (39 keys for each of 9
		Modes).
		• Original remote might not be compatible with
		learning procedure.

Helpline

If you need additional setup help, please call the Helpline at:

1-800-420-7968

Limited 90 Day Warranty

Thomson multimedia Inc. warrants that for 90 days from date of purchase, it will replace this product if found to be defective in materials or workmanship. Return it postage prepaid to the Product Exchange Center address for prompt, no charge replacement with a current equivalent. This replacement is Thomson multimedia Inc.’s sole obligation under this warranty. Thomson multimedia Inc. will not be responsible for any incidental or consequential damages, or for any loss arising in connection with the use or inability to use this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty excludes defects or damage due to misuse, abuse, or neglect. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.