Sylvania 6900DTE owner manual Troubleshooting

Page 62

Others

Troubleshooting

Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper operation.

Symptom

Remedy

No power

• Make sure that the AC power cord is securely plugged into the power outlet.

• Make sure that STB is turned on.

 

 

 

 

• Make sure to point the remote control unit at the remote control sensor.

 

• You may be too far from STB. Try moving closer.

The STB is not

• Remove any obstacles between the remote control and the remote control

sensor.

responding to the remote

• Make sure that the batteries are installed in the correct direction (+ and –).

control unit

• The batteries may be depleted. Replace them with new ones.

 

 

• Before using the remote control unit to operate, press buttons on the front

 

panel of STB instead.

 

 

 

• Make sure that the video cable is correctly connected.

 

• Make sure that video devices (TV or monitor) are turned on.

 

• Make sure that video devices (TV or monitor) are correctly set to STB video

 

output channel. Refer to your television’s manual for further information.

 

• Check the video cable. Either an S-video cable or a standard video cable is

 

required. Do not connect them at the same time.

 

• Check the antenna and the antenna cable. There may be damage or

 

interfering sources.

No picture

• Make sure that the output selection switch (DVI, COMP.) is set to

"COMP." if the STB is connected to a video device (TV or monitor) via

 

 

the COMP. jacks.

 

• Make sure that the output selection switch (DVI, COMP.) is set to "DVI" if

 

the STB is connected to a video device (TV or monitor) via the DVI jack.

 

• Make sure that the RESOLUTION SELECT switch (1080i/720p/480p) is set

 

to resolution suited the video device (TV or monitor) if the STB is connected

 

to a video device via the COMP. or the DVI jacks. Refer to your television’s

 

manual for further information.

 

 

Blocked noise on picture

• There may be interfering sources.

 

 

No EPG or the provided

• Make sure that the clock had been correctly set.

In CLOCK of SETUP menu, you need to set correctly DST, TIME ZONE

information is wrong

and MANUAL.

 

 

 

 

• Make sure that the audio cable is correctly connected.

 

• Make sure that audio devices (stereo, TV or decoder) are turned on.

 

• Make sure that audio devices (stereo or decoder) are correctly set to STB

 

audio output channel.

No sound

• Check the audio cable. Either a standard audio cable, coaxial digital audio

cable or optical digital audio cable is required. Do not connect them at the

 

same time.

 

• When TV has only one audio input jack, use a standard audio cable (white)

 

to connect the audio output jack (white) on STB to the audio input jack on

 

the TV. The standard audio cable (red) and the audio output jack (red) are

 

not required.

 

 

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Contents 6900DTE Table of Contents IndiceImportant Safeguards S2 8 9 8 a Precautions LocationInformation on digital broadcasting Receives AtscSub-Channel Major features of STBDolby Digital Smart AntennaLocation of controls Navigation buttons o / p / s / B Moves12 11 Accessories Installing batteries Snap the battery cover backConnecting the Smart Antenna For details Rear panel of STBRefer to your television’s manual for details Connecting a different antennaCable BOX Antenna Connections STB connection using DVI-D Hdcp OUT jack to Hdtv Connections TV/Monitor STB connection using COMP. OUT jacks to Hdtv TV/Monitor Connections Connection to Sdtv STB connection to a decoder with Dolby Digital Digital DecoderSTB connection to a standard stereo system Stereo Component4Other Connections STB starts scanning channels Initial setupSelect Setup using navigation buttons Then press Enter Setup Wizard 4/8 appears Setup Wizard 3/8 appearsPress Enter when the cursor is on SET Setup Wizard 5/8 appearsTo select SET and press Enter Setup Wizard 8/8 appearsSetup Wizard is completed. STB starts receiving broadcasts Selecting channels PowerWatching TV Enter CH ReturnAtsc About sub-channel broadcastingTo select only with a main channel number E.g To return to the channel you were last watchingPress Info to clear Channel bannerPress Info to display the channel banner InfoLock Components of Channel BannerDTV CHIP/CCAudio map Choosing audio and languagePress Audio AudioPress any button to quit Picture StillPress Still o button while watching StillScanning No SignalOn screen messages Restricted ProgramPrevious Press EPG button while watching TVPress Enter EPGComponents of Electronic Program Guide EPG To clear the EPGSetup menu options Adding/Deleting channels Press Setup to display Setup menuSetup Channel menu appearsPress Setup to exit Setup menu Select ADD using navigation buttons o Then press EnterPress Enter when the cursor is on the digital channel Enter channel numberInformation on channel map Antenna Adjusting antennaNavigation buttons To adjust channel Autoscan Receiving channelsAntenna to get the best reception Autoscan Cancelled appears on the screen To cancel during scanningWhen no Signal appears on the screen Scan is completedDisplay menu appears Selecting screen formats Screen ratio and Display modeScreen Ratio Screen ratio options appear43 TV Display ModeImportant information about screen ratio and display mode 169 TVFull Letter BoxZoom SidebarSelect DST using navigation buttons o / p, then press Enter Setting the clockSelect Clock using navigation buttons Then press Enter Your settings are activated Time Zone setting menu appearsCurrent time setting menu appears To go back and forth, press navigation buttons s / BWhen not using the auto-clock setting Adjusting the clock AutomaticallySelect Auto using navigation buttons Then press Enter After scanningSetting a new password Chip optionsCHIP/CC menu appears Select Detail using navigation button Then press EnterEnter the default password Enter your 4-digit password Setting for V-CHIP/CCSelect Detail using navigation buttons Then press Enter If you choose TVto control V-CHIP Ratings CHIP/CC setting menu appearsIf you choose STBto control V-CHIP Ratings Setting Mpaa rating Mpaa RatingLock indicators are added to programs rated PG-13 and above Select Detail using navigation buttonsMpaa rating setting menu appears To block all PG-13 moviesSetting TV rating TV RatingTV rating setting menu appears Information on TV ratingsPress Setup to exit Setup menu To set age-based ratings To block all TV-14 programsCC3 and TEXT3 Closed caption optionsClosed Caption CC2, CC4, TEXT2 and TEXT4Closed Caption selection screen appears Then press Enter Enter your 4-digit passwordClosed Caption menu appears Closed Caption menu appears Your selection is activatedGo to step CC Style preview screen appears Select SET using navigation buttons s Then press EnterOpacity selection screen appears Language menu appears Choosing the screen languageMenu Language Language you select is now used for on-screen displaysSound Effects Sound effects are only when using on screen menuChoosing sound effects Troubleshooting Extended Scan Specifications Glossary and AcronymsElectronic Program Guide EPG PasswordDigital Audio OUT OPT. or COAX. jack Video output jackMando a Distancia Antes de utilizarUbicación del control Panel FrontalDVI-D Hdcp OUT en Hdtv Conexiones de antenaConexiones de TV/Monitor Otras conexiones Conexión STB a un Decodificador con Dolby DigitalConexión STB a un sistema Estéreo normal Ajuste inicialConsejo Memo Van Ness Avenue, Torrance, CA 0EMN02517