NEC IPK manual Changing Call Transfer Options, To turn call transfer on or off

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Changing Call Transfer Options

The voice messaging transfers calls to your extension as a receptionist would. When you are unavailable or on another call, the system takes a message for you. If you will be away for a while, you can turn off call transfer.

Your system manager can use a variety of call transfer options that control how calls are transferred to you.4 Depending on these options, you may hear one or more of the following prompts when you answer a call:

A beep indicates the call is from a number outside the system, not an internal extension.

“Call for <your name>.” This response is used if you share an extension with another person.

“Call from <caller’s name>.” This response means the call is from a subscriber on an internal extension.

“Call from <caller’s name spoken by the caller>.” This response means that the call is from a number outside the system, or from an internal extension that is not identified as a subscriber.

“Enter 1 to take the call, or 2 and I’ll take a message.” This response gives you a choice.

Turn on call transfer before transferring your calls to a different telephone number. You can enter up to nine digits for the new telephone number.

To turn call transfer on or off

1.Access your mailbox.

2.Enter 7 6 4 to turn call transfer on or off.

3.Follow the system instructions. Enter 1 for Yes, 2 for No.

To change the number to which calls are transferred

1.Access your mailbox.

2.Enter 7 6 4 1 4 to change the number to which your calls are transferred.

3.Follow the system instructions. Enter 1 for Yes, 2 for No.

4This feature may not be available at your site.

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Contents XenMail CTI User’s Guide This page Intentionally Left Blank To check new messages Optional playback featuresChecking New Messages To leave a message directly in a subscriber’s mailbox Leaving a MessageTo leave an identified subscriber message To find out who has not heard a group message Leaving a Group MessageTo leave a group message To leave a message to several subscribersTo redirect a message Reviewing MessagesRedirecting a Message To review messagesTo modify a message Modifying a MessageTo archive a message Cancelling a MessageTo cancel a message Archiving a MessageTo rerecord your standard, alternate, or busy greeting To switch between your standard and alternate greetingChanging Your Greetings To change your security code Changing Your Security CodeTo activate your busy greeting To change the number to which calls are transferred Changing Call Transfer OptionsTo turn call transfer on or off To turn call holding on or off Changing Call Screening OptionsChanging Call Holding Options To turn call screening on or offTo change message delivery Changing Message Delivery OptionsTo hear a list of your groups and group members Using GroupsTo create a group To change a group name or number Changing GroupsTo add or delete group members To change your spelled name Changing Your Recorded and Spelled NamesTo change your recorded name Task Quick message action Quick Message ActionsVoice Messaging Shortcuts  NEW Managing Your VoiceChange setup options System Menus Page Page