Quick Message Actions
While listening to a message, enter 3 to hear a menu of quick message actions.
After you have learned the quick action numbers, you can enter a number right away to take action. Except as noted, these actions are available for both new and old messages.
After using a quick message action, you can continue with the next part of the conversation or take more action on a message. For example, you can:
Enter 3 4 to reply to a message, then 3 5 to check the next message.
Enter 3 9 to redirect a message. After you finish redirecting the message, you can enter 3 4 to reply to the original sender. After you reply, you can enter 3 6 to delete the message.
When you exit the quick message actions, the system saves your message as an old message. The system also saves your message as old when you enter 3 5 to check the next message.
Task | Quick message action |
Reply | |
Check the next message | |
Delete | |
Archive | |
Hear when the message was sent | |
Redirect |
|
Save as new (new messages only) | |
Repeat the message | |
Exit quickly |
E-MAIL INTEGRATION PACKAGE 4
While listening to an
Task | Quick message action |
Hear who else received the message, appointment, or task
Accept an appointment or task
Decline an appointment or task
Mark a task complete
Exit quickly
4This feature may not be available at your site.
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