Yamaha CRW3200NB manual Troubleshooting, Is the computer turned on?

Page 36

Troubleshooting

Refer to the YAMAHA CD-R/RW Drive website for the latest support data, including information on troubleshooting.

YAMAHA CD-R/RW Drive website URL:

http://www.yamaha.co.jp/english/product/computer/

Europe:

http://www.yamaha-it.de/

1 The CRW3200E drive is not turned on. (The front panel LED does not light.)

●Is the computer turned on?

Turn on the computer.

●Is the 4-pin internal power cable connected properly to the CRW3200E drive?

Turn off the computer, and remove the computer cover. Check that the connector of the 4-pin internal power cable is connected to the CRW3200E drive in the correct direction, and that the 4-pin internal power cable is fully connected. (P. 9, 21)

●If the CRW3200E drive is connected to another 4-pin internal power cable that properly conducts power to another device, is the CRW3200E drive turned on?

Turn off the computer. Be sure that the CRW3200E drive is connected to another 4-pin internal power cable that properly conducts power to another device, and check that the CRW3200E drive is turned on when turning on the computer. (P. 9, 21)

If the drive is turned on, the computer’s power unit may be damaged.

If the drive is not turned on, contact the store of purchase or your nearest Yamaha dealer (listed at the back of this manual).

2 The CRW3200E drive is not recognized by the operating system. (P. 22)

●Is the IDE cable connected properly to the CRW3200E drive?

Turn off the computer and remove the computer cover. Check that the connector of the IDE cable connected to the CRW3200E drive is in the correct direction, and that the IDE cable is fully connected. (P. 9, 17)

Then check that the pins of the IDE interface connector of the CRW3200E drive are not bent.

28

Image 36

Contents Page FCC Information U.S.A Achtung English Safety Precautions Iii Warranty Table of Contents Features of the CRW3200E Drive High speed writing/readingSafeBurn Enhanced stability writing technology High fidelity digital audioNames and Functions of Parts Front PanelRear Panel Names and Functions of PartsPrecautions on Use Handling DiscsCopyright Disclaimer of IndemnityUseable discs Discs that can be written onCD-R discs CD-RW discsPartial CAV Constant Angular Velocity System Requirements Computer PC/AT compatibleImage file Operating system OSPreparing the CRW3200E Drive Serial NumberPreparing tools Serial NumberDecide the Installation Method Preparing the CRW3200E DriveInstalling the CRW3200E drive as an additional drive Replacing an existing IDE device with the CRW3200E driveExamples of connecting the CRW3200E drive Example 1 As a secondary slave For additional driveIDE Preparing the CRW3200E Drive Set the Jumper Switch Cable Select Csel Install the CRW3200E Drive Installing the CRW3200E drive as an additional driveReplacing Connect the included 40-pin IDE cable Connect an audio cable if necessary Audio CD playbackPreparing the CRW3200E Drive Analog connection Digital connection SpdifTop Power connector Bottom When using Windows 95/98/98 Second Edition/Me Check Recognition of the CRW3200E DriveWhen using Windows 2000 Professional When using Windows XPWhen using Windows 2000 Professional/XP CheckInstall CD Writing Software DMA Direct Memory AccessLoading/Ejecting a Disc Manually Ejecting a Disc Loading/Ejecting a DiscTroubleshooting Is the computer turned on?Disc tray does not open when you press the eject button Is the disc tray opened when the computer is restarted?Is each IDE device set respectively? Is any CD writing software being used?Disc is ejected without order or it comes out spontaneously No data can be read from a discPlayback of an audio CD CD-DA cannot be heard For Windows MeFor Windows XP Error message Buffer Underrun is displayed Other problemsIs the power capacity of your computer sufficient? Firmware Checking the firmware version in your CRW3200E driveYamaha CD-R/RW Drive website For Windows 95/98/98 Second Edition/MeCRW3200E Drive Specifications Supported Formats Write Read Play back *4Data Capacity CRW3200E Drive Specifications Safety/EMC Compliance CRW3200E drive conforms to the following specificationsTechnical Notes Buffer Underrun Protection FunctionWriting Methods Disc-at-Once DAOTrack-at-Once TAO Session-at-Once SAOPacket Writing Canada