TROUBLESHOOTING
Symptom | Cause/Action | Reference |
The computer will not start after connecting | Check that all the SCSI cables are secure. | Page 8 |
the scanner. | Check that two SCSI devices are not sharing |
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| the same address. |
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The computer does not recognize the | Was the scanner turned on before the |
scanner. | computer was turned on? |
| Check that all the SCSI cables are secure. |
| Windows 95/NT: Check that the SCSI device |
| driver been installed correctly. |
| 1. Select Start ‘ Settings ‘ Control Panel. |
| • The Control Panel window will appear. |
| 2. |
| on the Device Manager tab. |
| 3.Click on the plus (+) next to |
| “SCSI controllers”. |
| • A |
| appear. |
| 4. Confirm the appropriate SCSI Controller for |
| your board is listed in the |
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The scanner does not pull in the film holder | Eject, then reinsert the holder. |
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when loading | The film holder must be inserted to the |
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| marks for it to be engaged by the scanner’s |
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| motor |
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The scanned image is very green or blown- | The mask does not fit the image properly. Be | Pages 18 | |
out white when using the | sure to use a proper fitting mask that is not too |
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holder. | big for the image. There should be no |
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| uncovered space between the film and the |
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| mask. |
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The indicator lamp glows red. | If using a film holder: |
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| The accessory panel is open. Close the |
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| accessory panel. |
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| If using the APS adapter: | Page 26. | |
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| The accessory panel is not fully open. |
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| Open it all the way and push it until it |
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| clicks. |
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31 Continued on following page.