Axis Communications thermal network camera user manual Applications, Application Licenses

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AXIS Q1931–E Thermal Network Camera

Applications

Applications

Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications

Note

It is recommended to run one application at a time.

Avoid running applications when the built-in motion detection is active.

Application Licenses

Some applications need a license to run. Licenses can be installed in two ways:

Automatic installation — requires access to the Internet

Manual installation — obtain the license key from the application vendor and upload the key to the Axis product

To request a license, the Axis product serial number (S/N) is required. The serial number can be found on the product label and under System Options > Support > System Overview.

Install Application

To install and start an application:

1.Go to Setup > Applications.

2.Under Upload Application, click Browse. Locate the application file and click Upload Package.

3.Install the license (if applicable). For instructions, see the documentation provided by the application vendor.

4.Start the application. Go to page Applications, select the application in the list of installed applications and click Start.

5.Configure the application. For instructions, see the documentation provided by the application vendor.

Note

Applications can be uploaded by product administrators.

Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management, version 3.10 and later.

To generate a log file for the application, go to Applications. Select the application and click Log.

Application Considerations

If an application is upgraded, application settings, including the license, will be removed. The license must be reinstalled and the application reconfigured.

If the Axis product’s firmware is upgraded, installed applications and their settings will remain unchanged, although this is not guaranteed by Axis Communications AB. Note that the application must be supported by the new firmware. For information about firmware upgrades, see Upgrading the Firmware.

If the Axis product is restarted, running applications will restart automatically.

If the Axis product is restored, installed applications remain unchanged but must be restarted. To start the application, go to Setup > Applications. Select the application in the list of installed applications and click Start. For information about restoring the Axis product, see Maintenance.

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Contents Axis Q1931-E Thermal Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q1931-E Thermal Network Camera Table of ContentsHardware Overview Connectors and ButtonsNetwork Connector Audio ConnectorControl Button LED IndicatorsPower Connector SD Card SlotStart a browser Internet Explorer, Firefox, Safari Accessing the ProductAccessing the Product Access from a BrowserControls on the Live View Accessing the Product Access from the InternetSet the Root Password Live ViewTo show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAMC Audio Controls Half-duplex modeAxis Media Control AMC How to Stream H.264Media Streams Media StreamsQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Accessing Audio StreamsSetting Up the Product Setting Up the ProductBasic Setup Pixel Counter Video and AudioVideo and Audio Video StreamClick Save to apply the new settings Image264 Overlay Camera SettingsExposure Settings Video and Audio Stream ProfilesGo to Events Action Rules Using Overlay Text in an Action RuleOverlay Image Go to Video & Audio Overlay ImageAudio Input Audio SettingsPrivacy Mask Audio ModesAudio Output Audio ClipsAxis Q1931-E Thermal Network Camera Live View Config Live View ConfigDefault Viewer for Browsers Output Buttons Viewer SettingsGo to Setup Live View Config User Defined Links Active/Inactive displays two buttons, one or each action Motion Detection Set Up Motion Detection WindowsDetectors DetectorsMotion Detection Parameters Audio DetectionApplication Licenses Install ApplicationApplications ApplicationsAxis Q1931-E Thermal Network Camera Events EventsSetting Up an Action Rule Fallback ActionGo to Events Action Rules and click Add Go to Events Recipients and click Add Setting Up an Email RecipientEvents Recipients Recipient Use with actionGo to Events Schedules and click Add SchedulesRecurrences To create a new scheduleContinuous Recording RecordingsRecordings Recording ListLanguages LanguagesUsers System OptionsSystem Options SecurityIeee CertificatesGo to System Options Security Ieee Audio Support Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeSystem Options Network Basic TCP/IP SettingsAxis Video Hosting System Avhs Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationNAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Go to System Options Storage and click SD Card System Options StorageSD Card Network SharePort Status MaintenancePorts & Devices PortsAdvanced System Options SupportReset to Factory Default Settings Plain ConfigFile Upload Multi-Connector Cable sold separately Multi-Connector Cable sold separatelyFunction Pin Specifications Connector Checking the Firmware TroubleshootingTroubleshooting Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Key frames Product is accessible locally but not externallyProblems with streaming H.264 BasicStorage and disk management problems Video and image problems, generalSetup Video & Audio Camera Settings SettingsTechnical Specifications Technical SpecificationsInstallation Function/group Specifications Audio Audio streamingAlarm triggers Alarm eventsPerformance Considerations Axis Q1931-E Thermal Network Camera M3.4