Axis Communications thermal network camera LED Indicators, Power Connector, SD Card Slot

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AXIS Q1931–E Thermal Network Camera

Hardware Overview

Input/Output (I/O) devices

When connecting external equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating. For more information, see Multi-Connector Cable (sold separately), on page 47.

Power Connector

Terminal connector for connecting AC/DC power supply.

SD Card Slot

A microSD card (not included) can be used for local recording with removable storage. For more information, seeTechnical Specifications, on page 53.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card and click Unmount.

Control Button

The control button is used for:

Resetting the product to factory default settings. See page 46.

Connecting to an AXIS Video Hosting System service. See page 39. To connect, press and hold the button for about 1 second until the Status LED flashes green.

Connecting to AXIS Internet Dynamic DNS Service. See page 39. To connect, press and hold the button for about 3 seconds.

LED Indicators

LED

Color

Indication

 

 

 

Status

Unlit

Connection and normal operation

 

 

 

 

Amber

Steady during startup. Flashes during firmware upgrade.

 

 

 

 

Amber/red

Flashes amber/red if network connection is unavailable or lost.

 

 

 

 

Red

Flashes red for firmware upgrade failure.

 

 

 

 

Green

Shows steady green for 10 seconds for normal operation after restart.

 

 

 

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Contents Axis Q1931-E Thermal Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1931-E Thermal Network CameraAudio Connector Connectors and ButtonsNetwork Connector Hardware OverviewSD Card Slot LED IndicatorsPower Connector Control ButtonAccess from a Browser Accessing the ProductAccessing the Product Start a browser Internet Explorer, Firefox, SafariLive View Accessing the Product Access from the InternetSet the Root Password Controls on the Live ViewManual Trigger Go to Setup EventsAxis Media Control viewer toolbar To show the manual trigger buttons in the Live ViewHalf-duplex mode AMC Audio ControlsMedia Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccessing Audio Streams Java applet supports simplex audio with G.711 encodingSetting Up the Product Setting Up the ProductBasic Setup Video Stream Video and AudioVideo and Audio Pixel CounterClick Save to apply the new settings Image264 Video and Audio Stream Profiles Camera SettingsExposure Settings OverlayGo to Video & Audio Overlay Image Using Overlay Text in an Action RuleOverlay Image Go to Events Action RulesAudio Modes Audio SettingsPrivacy Mask Audio InputAudio Clips Audio OutputAxis Q1931-E Thermal Network Camera Live View Config Live View ConfigDefault Viewer for Browsers User Defined Links Viewer SettingsGo to Setup Live View Config Output ButtonsActive/Inactive displays two buttons, one or each action Detectors Set Up Motion Detection WindowsDetectors Motion DetectionAudio Detection Motion Detection ParametersApplications Install ApplicationApplications Application LicensesAxis Q1931-E Thermal Network Camera Events EventsSetting Up an Action Rule Fallback ActionGo to Events Action Rules and click Add Recipient Use with action Setting Up an Email RecipientEvents Recipients Go to Events Recipients and click AddTo create a new schedule SchedulesRecurrences Go to Events Schedules and click AddRecording List RecordingsRecordings Continuous RecordingLanguages LanguagesSecurity System OptionsSystem Options UsersIeee CertificatesGo to System Options Security Ieee Date & Time Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Audio SupportBasic TCP/IP Settings System Options NetworkDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Video Hosting System AvhsLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM BonjourNetwork Share System Options StorageSD Card Go to System Options Storage and click SD CardPorts MaintenancePorts & Devices Port StatusSystem Options Support AdvancedReset to Factory Default Settings Plain ConfigFile Upload Multi-Connector Cable sold separately Multi-Connector Cable sold separatelyFunction Pin Specifications Connector Emergency Recovery Procedure TroubleshootingTroubleshooting Checking the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Basic Product is accessible locally but not externallyProblems with streaming H.264 Key framesSettings Video and image problems, generalSetup Video & Audio Camera Settings Storage and disk management problemsTechnical Specifications Technical SpecificationsAlarm events Function/group Specifications Audio Audio streamingAlarm triggers InstallationPerformance Considerations Axis Q1931-E Thermal Network Camera M3.4