Axis Communications thermal network camera Accessing the Product Access from the Internet

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AXIS Q1931–E Thermal Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4, on page 40. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The HTTPS certificate ensures encrypted exchange of information. See HTTPS, on page 35.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings, on page 46.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1.Click Use HTTPS.

A temporary certificate (valid for one year) is created, enabling encryption of all traffic to and from the product, and the password can now be set securely.

2.Enter a password and then re-enter it to confirm the spelling.

3.Click OK. The password has now been configured.

The Live View Page

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

Select a stream profile for the Live View page from the Stream Profile drop-down list. For information about how to configure stream profiles, see page 17.

The Palette drop-down list allows you to apply a palette to the image. See Image, on page 16

Click Pulse to activate the product’s output port for a defined period of time. For information about how to enable and configure output buttons, see page 23.

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Contents Axis Q1931-E Thermal Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1931-E Thermal Network Camera Connectors and Buttons Network Connector Audio Connector Hardware OverviewLED Indicators Power ConnectorSD Card Slot Control ButtonAccessing the Product Accessing the ProductAccess from a Browser Start a browser Internet Explorer, Firefox, SafariAccessing the Product Access from the Internet Set the Root PasswordLive View Controls on the Live ViewGo to Setup Events Axis Media Control viewer toolbarManual Trigger To show the manual trigger buttons in the Live ViewHalf-duplex mode AMC Audio ControlsHow to Stream H.264 Media StreamsMedia Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccessing Audio Streams Java applet supports simplex audio with G.711 encodingBasic Setup Setting Up the ProductSetting Up the Product Video and Audio Video and AudioVideo Stream Pixel Counter264 Click Save to apply the new settingsImage Camera Settings Exposure SettingsVideo and Audio Stream Profiles OverlayUsing Overlay Text in an Action Rule Overlay ImageGo to Video & Audio Overlay Image Go to Events Action RulesAudio Settings Privacy MaskAudio Modes Audio InputAudio Clips Audio OutputAxis Q1931-E Thermal Network Camera Default Viewer for Browsers Live View ConfigLive View Config Viewer Settings Go to Setup Live View ConfigUser Defined Links Output ButtonsActive/Inactive displays two buttons, one or each action Set Up Motion Detection Windows DetectorsDetectors Motion DetectionAudio Detection Motion Detection ParametersInstall Application ApplicationsApplications Application LicensesAxis Q1931-E Thermal Network Camera Events EventsGo to Events Action Rules and click Add Setting Up an Action RuleFallback Action Setting Up an Email Recipient Events RecipientsRecipient Use with action Go to Events Recipients and click AddSchedules RecurrencesTo create a new schedule Go to Events Schedules and click AddRecordings RecordingsRecording List Continuous RecordingLanguages LanguagesSystem Options System OptionsSecurity UsersGo to System Options Security Ieee IeeeCertificates Go to Setup System Options Security Certificates Click Install certificate and upload the certificateDate & Time Audio SupportBasic TCP/IP Settings System Options NetworkAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceDNS Configuration Axis Video Hosting System AvhsNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service FTPUPnPTM can be disabled under System Options Network UPnPTM UPnPTMRTP/H.264 BonjourSystem Options Storage SD CardNetwork Share Go to System Options Storage and click SD CardMaintenance Ports & DevicesPorts Port StatusSystem Options Support AdvancedFile Upload Reset to Factory Default SettingsPlain Config Function Pin Specifications Multi-Connector Cable sold separatelyMulti-Connector Cable sold separately Connector Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product is accessible locally but not externally Problems with streaming H.264Basic Key framesVideo and image problems, general Setup Video & Audio Camera SettingsSettings Storage and disk management problemsTechnical Specifications Technical SpecificationsFunction/group Specifications Audio Audio streaming Alarm triggersAlarm events InstallationPerformance Considerations Axis Q1931-E Thermal Network Camera M3.4