Axis Communications thermal network camera user manual Performance Considerations

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AXIS Q1931–E Thermal Network Camera

Technical Specifications

Function/group	Item	Specifications

	Approvals	EN 55022 Class B
		EN 50121-4
		EN 55024
		EN 61000-6-1
		EN 61000-6-2
		FCC Part 15 Subpart B Class B
		ICES-003 Class B
		VCCI Class B
		C-tick AS/NZS CISPR22 Class B
		KCC KN22 Class B, KN24
		IEC/EN/UL 60950-1
		IEC/EN/UL 60950-22
		EN 50581 (RoHS)
		IEC 60529 IP66
		NEMA 250 Type 4X
		IEC 60068-2-1, IEC 60068-2-2, IEC 60068-2-6, IEC 60068-2-27, IEC 60068-2-78
		IEC 60721-3-4 Class 4K3, 4C3, 4S3, 4M4

	Weight	Q1931-E 7 mm: 2.0 kg (4.4 lb)
		Q1931-E 13 mm: 2.0 kg (4.4 lb)
		Q1931-E 35 mm: 2.1 kg (4.6 lb)
		Q1931-E 60 mm: 2.2 kg (4.85lb)

	Included	Wall and ceiling mount bracket
	accessories	Installation Guide
		Installation and Management Software CD
		Pipe converter for US
		Windows decoder 1-user license
		RJ45 network cable, 5 m

	Tools	Torx T20 screwdriver

	Video	AXIS Camera Companion (software included on CD) — Basic surveillance for small
	management	businesses, where video is recorded to edge storage
	software	AXIS Camera Station (sold separately) — Fully featured surveillance for medium-sized
		installations, where video is recorded on a system server
		For more information and software applications from partners, see
		www.axis.com/products/video/software/

	Optional	Multi-connector cable
	accessories	Multi-user decoder license pack
		AXIS T98A15-VE Surveillance Cabinet
		AXIS T91A47 Pole mount
		AXIS T8120 Midspan
		AXIS T8414 Installation display
		AXIS T8604 Media converter switch
		AXIS P7701 Video Decoder

Performance Considerations

When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

•High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.

•Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

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Contents Axis Q1931-E Thermal Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q1931-E Thermal Network Camera Table of ContentsHardware Overview Connectors and ButtonsNetwork Connector Audio ConnectorControl Button LED IndicatorsPower Connector SD Card SlotStart a browser Internet Explorer, Firefox, Safari Accessing the ProductAccessing the Product Access from a BrowserControls on the Live View Accessing the Product Access from the InternetSet the Root Password Live ViewTo show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAMC Audio Controls Half-duplex modeAxis Media Control AMC How to Stream H.264Media Streams Media StreamsQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Accessing Audio StreamsSetting Up the Product Setting Up the ProductBasic Setup Pixel Counter Video and AudioVideo and Audio Video StreamImage Click Save to apply the new settings264 Overlay Camera SettingsExposure Settings Video and Audio Stream ProfilesGo to Events Action Rules Using Overlay Text in an Action RuleOverlay Image Go to Video & Audio Overlay ImageAudio Input Audio SettingsPrivacy Mask Audio ModesAudio Output Audio ClipsAxis Q1931-E Thermal Network Camera Live View Config Live View ConfigDefault Viewer for Browsers Output Buttons Viewer SettingsGo to Setup Live View Config User Defined LinksActive/Inactive displays two buttons, one or each action Motion Detection Set Up Motion Detection WindowsDetectors DetectorsMotion Detection Parameters Audio DetectionApplication Licenses Install ApplicationApplications ApplicationsAxis Q1931-E Thermal Network Camera Events EventsFallback Action Setting Up an Action RuleGo to Events Action Rules and click Add Go to Events Recipients and click Add Setting Up an Email RecipientEvents Recipients Recipient Use with actionGo to Events Schedules and click Add SchedulesRecurrences To create a new scheduleContinuous Recording RecordingsRecordings Recording ListLanguages LanguagesUsers System OptionsSystem Options SecurityCertificates IeeeGo to System Options Security Ieee Audio Support Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeSystem Options Network Basic TCP/IP SettingsAxis Video Hosting System Avhs Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationNAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Go to System Options Storage and click SD Card System Options StorageSD Card Network SharePort Status MaintenancePorts & Devices PortsAdvanced System Options SupportPlain Config Reset to Factory Default SettingsFile Upload Multi-Connector Cable sold separately Multi-Connector Cable sold separatelyFunction Pin Specifications Connector Checking the Firmware TroubleshootingTroubleshooting Emergency Recovery ProcedureProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Key frames Product is accessible locally but not externallyProblems with streaming H.264 BasicStorage and disk management problems Video and image problems, generalSetup Video & Audio Camera Settings SettingsTechnical Specifications Technical SpecificationsInstallation Function/group Specifications Audio Audio streamingAlarm triggers Alarm eventsPerformance Considerations Axis Q1931-E Thermal Network Camera M3.4