Axis Communications thermal network camera Accessing the Product, Access from a Browser

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AXIS Q1931–E Thermal Network Camera

Accessing the Product

Accessing the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications, on page 53.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

QuickTimeTM is also supported for viewing H.264 streams and for audio.

If your computer restricts the use of additional software components, the product can be configured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1.Start a browser (Internet Explorer, Firefox, Safari).

2.Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

3.Enter your user name and password. If this is the first time the product is accessed, the root password must first be configured. For instructions, see Set the Root Password, on page 8 .

4.The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

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Contents Axis Q1931-E Thermal Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q1931-E Thermal Network Camera Table of ContentsHardware Overview Connectors and ButtonsNetwork Connector Audio ConnectorControl Button LED IndicatorsPower Connector SD Card SlotStart a browser Internet Explorer, Firefox, Safari Accessing the ProductAccessing the Product Access from a BrowserControls on the Live View Accessing the Product Access from the InternetSet the Root Password Live ViewTo show the manual trigger buttons in the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAMC Audio Controls Half-duplex modeAxis Media Control AMC How to Stream H.264Media Streams Media StreamsQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Accessing Audio StreamsSetting Up the Product Setting Up the ProductBasic Setup Pixel Counter Video and AudioVideo and Audio Video StreamImage Click Save to apply the new settings264 Overlay Camera SettingsExposure Settings Video and Audio Stream ProfilesGo to Events Action Rules Using Overlay Text in an Action RuleOverlay Image Go to Video & Audio Overlay ImageAudio Input Audio SettingsPrivacy Mask Audio ModesAudio Output Audio ClipsAxis Q1931-E Thermal Network Camera Live View Config Live View ConfigDefault Viewer for Browsers Output Buttons Viewer SettingsGo to Setup Live View Config User Defined LinksActive/Inactive displays two buttons, one or each action Motion Detection Set Up Motion Detection WindowsDetectors DetectorsMotion Detection Parameters Audio DetectionApplication Licenses Install ApplicationApplications ApplicationsAxis Q1931-E Thermal Network Camera Events EventsFallback Action Setting Up an Action RuleGo to Events Action Rules and click Add Go to Events Recipients and click Add Setting Up an Email RecipientEvents Recipients Recipient Use with actionGo to Events Schedules and click Add SchedulesRecurrences To create a new scheduleContinuous Recording RecordingsRecordings Recording ListLanguages LanguagesUsers System OptionsSystem Options SecurityCertificates IeeeGo to System Options Security Ieee Audio Support Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeSystem Options Network Basic TCP/IP SettingsAxis Video Hosting System Avhs Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationNAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceBonjour UPnPTM can be disabled under System Options Network UPnPTMUPnPTM RTP/H.264Go to System Options Storage and click SD Card System Options StorageSD Card Network SharePort Status MaintenancePorts & Devices PortsAdvanced System Options SupportPlain Config Reset to Factory Default SettingsFile Upload Multi-Connector Cable sold separately Multi-Connector Cable sold separatelyFunction Pin Specifications Connector Checking the Firmware TroubleshootingTroubleshooting Emergency Recovery ProcedureProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Key frames Product is accessible locally but not externallyProblems with streaming H.264 BasicStorage and disk management problems Video and image problems, generalSetup Video & Audio Camera Settings SettingsTechnical Specifications Technical SpecificationsInstallation Function/group Specifications Audio Audio streamingAlarm triggers Alarm eventsPerformance Considerations Axis Q1931-E Thermal Network Camera M3.4