Axis Communications Q6045S IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

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AXIS Q6045–S PTZ Dome Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 57) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping, on page 49.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis Q6045-S PTZ Dome Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis Q6045-S PTZ Dome Network Camera Table of ContentsMedia Converter Switch Connectors Performance Considerations Support Advanced Reset to Factory Default SettingsHardware Overview Hardware OverviewPressurize the Camera Recommended LED Indicators Connectors and ButtonsMulti-connector SD Card SlotMedia Converter Switch Connectors Hardware Overview Media Converter SwitchDip switch position Network Connector Dip SwitchesConnector internal 2-pin I/O terminal block Description Media Converter Switch LED IndicatorsAccessing the Product Accessing the ProductAccess from a Browser Start a browser Internet Explorer, Firefox, SafariSet the Root Password Accessing the Product Access from the InternetClick Use Https Go to Setup Events Accessing the Product Live ViewControls on the Live View Manual TriggerPTZ Controls Axis Media Control viewer toolbarAxis Q6045-S PTZ Dome Network Camera Media Streams How to Stream H.264Media Streams Axis Media Control AMCQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis Q6045-S PTZ Dome Network Camera Setting Up the Product Setting Up the ProductBasic Setup Video VideoVideo Stream Pixel CounterStream Profiles Click Save to apply the new settingsImage 264Exposure Settings Camera SettingsImage Appearance White BalanceOverlay Image SettingsOverlay Image Go to Video Video Stream and select the Image tabPrivacy Mask Using Overlay Text in an Action RuleGo to Events Action Rules Axis Q6045-S PTZ Dome Network Camera Live View Config Live View ConfigViewer Settings Default Viewer for BrowsersUser Defined Links Output ButtonsGo to Setup Live View Config Go to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom PTZ Pan Tilt ZoomPTZ Pan Tilt Zoom Gatekeeper ConfigurationAutotracking Exclude AreasTour Recording Guard TourTo add a guard tour To add a recorded tourAdvanced Osdi ZonesLimits Control Queue Operator Same as administrator but with lower priorityControls Detectors Set Up Motion Detection WindowsDetectors Shock DetectionMotion Detection Parameters Object RemovedFence Detector Enter/Exit DetectorObject Counter Applications Install ApplicationApplications Application LicensesAxis Q6045-S PTZ Dome Network Camera Events Input SignalEvents DetectorsStorage Setting Up an Action RuleSystem TimeFallback Action RecipientsGo to Events Action Rules and click Add RecipientSchedules Setting Up an Email RecipientGo to Events Recipients and click Add Go to Events Schedules and click AddGo to Events Recurrences and click Add RecurrencesRecordings RecordingsRecording List Continuous RecordingLanguages Languages System Options System Options Security UsersCertificates IeeeGo to System Options Security Ieee Go to Setup System Options Security Certificates Basic TCP/IP SettingsDate & Time NetworkIPv6 Address Configuration IPv4 Address ConfigurationAssign IP Address Using ARP/Ping ARP/PingAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourGo to System Options Storage and click SD Card Network ShareTo add a network share Go to System Options Storage Click Network ShareSystem Options Ports & Devices MaintenanceSupport Logs & Reports Plain ConfigScripting File UploadSystem Options Reset to Factory Default Settings Multi-Connector Cable Multi-Connector CableFunction Pin wire Specifications Activated, floating unconnected when Drain, 100 mATroubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsWhen using ARP/Ping Product cannot be accessed from a browserProblems with streaming H.264 Product is accessible locally but not externallyBasic Video Camera Settings Video and image problems, generalStorage and disk management problems Media converter switchTechnical Specifications Technical SpecificationsInstallation aid Function/group Specifications System ApplicationMaintenance Integration Programming InterfacePower Function/group Specifications General CasingConnectors WeightCamera Connectors Technical Specifications Media Converter Switch ConnectorsExternal Connectors Collector 100 mA Performance ConsiderationsM1.7
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