Axis Communications Q1931E PT user manual IPv6 Address Configuration, ARP/Ping, Linux/Unix syntax

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AXIS Q1931–E PT Mount Thermal Network Camera

System Options

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 40.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

5.Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.

6.Open a browser and type http://<IP address> in the Location/Address field.

For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

Note

•To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search field.

•To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select Run as administrator.

•To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.

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Contents Axis Q1931-E PT Mount Thermal Network Camera About this document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1931-E PT Mount Thermal Network CameraConnectors Performance Considerations Connectors and Buttons Network ConnectorFor technical specifications, see RJ45 Ethernet connector with Power over Ethernet PoELED Indicators Power ConnectorRS485/RS422 Connector SD Card SlotAccess the Product Access from a BrowserAccess from the Internet Set the Root PasswordGo to Setup Events Live ViewControls on the Live View Click Use HttpsAxis Media Control viewer toolbar PTZ ControlsMedia Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis Q1931-E PT Mount Thermal Network Camera Set Up the Product Basic SetupVideo Video StreamPixel Counter ImageStream Profiles 264Camera Settings Exposure SettingsOverlay Image AppearanceUse Overlay Text in an Action Rule Overlay ImageGo to Video Overlay Image Privacy Mask Under Overlay Settings, select Include textGo to Events Action Rules Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionUser Defined Links Preset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom Guard TourInstall PTZ Driver Device SettingsAdvanced Control QueueAxis Q1931-E PT Mount Thermal Network Camera Set Up Motion Detection Windows DetectorsShock Detection Motion DetectionDefault values Parameter Object Size History Sensitivity High level 100%Low level 0% DetectionInstall Application Go to Setup ApplicationsApplications Application LicensesConfigure Axis Cross Line Detection Install Axis ApplicationAxis Cross Line Detection Configure Axis Video Motion Detection Axis Video Motion DetectionAxis Q1931-E PT Mount Thermal Network Camera Setting Up an Action Rule EventsTriggers Go to Events Action Rules and click AddActions Setting Up an Email Recipient Add RecipientsPTZ Control Go to Events Recipients and click AddSchedules RecurrencesTo create a new schedule Go to Events Schedules and click AddRecordings Recording ListContinuous Recording Go to Recordings ListLanguages To log in again and be configured to use this functionality System Options Security UsersGo to Setup System Options Security Certificates IeeeCertificates Go to System Options Security IeeeBasic TCP/IP Settings Click Install certificate and upload the certificateIPv4 Address Configuration Date & TimeIPv6 Address Configuration Assign IP Address Using ARP/PingARP/Ping Linux/Unix syntaxAdvanced TCP/IP Settings Link-Local IPv4 Address Select Use the host name to set the host name manuallyNAT traversal port mapping for IPv4 QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourNetwork Share Mount and Unmount SD CardFormat SD Card To add a network shareMaintenance Ports & DevicesCOM Port See the online helpSupport Support OverviewSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsFile Upload Troubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Video and image problems, generalVideo Camera Settings Storage and disk management problemsVideo cannot be recorded Technical Specifications Function/group Specifications Video ResolutionsImage settings InstallationFunction/group Specifications General Casing PowerConnectors WeightConnectors RS485/422 ConnectorPerformance Considerations M1.10
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