Axis Communications Q1931E PT user manual Advanced TCP/IP Settings

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AXIS Q1931–E PT Mount Thermal Network Camera

System Options

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting

The AVHS settings are configured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service is enabled by default. To disable, clear the Enable AVHS box.

One-click enabled - Press and hold the product’s control button (see Hardware Overview on page 6 ) for about 3 seconds to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXIS Internet Dynamic DNS Service requires IPv4.

Advanced TCP/IP Settings

DNS Configuration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the first part of a fully qualified domain name, for example, myserver is the host name in the fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Configuration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Configuration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

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Contents Axis Q1931-E PT Mount Thermal Network Camera Legal Considerations About this documentLiability Intellectual Property RightsLearn More SupportAxis Q1931-E PT Mount Thermal Network Camera Table of ContentsConnectors Performance Considerations Network Connector Connectors and ButtonsFor technical specifications, see RJ45 Ethernet connector with Power over Ethernet PoEPower Connector LED IndicatorsRS485/RS422 Connector SD Card SlotAccess from a Browser Access the ProductAccess from the Internet Set the Root PasswordLive View Go to Setup EventsControls on the Live View Click Use HttpsPTZ Controls Axis Media Control viewer toolbarAxis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis Q1931-E PT Mount Thermal Network Camera Basic Setup Set Up the ProductVideo Stream VideoPixel Counter Image264 Stream ProfilesExposure Settings Camera SettingsOverlay Image AppearanceGo to Video Overlay Image Overlay ImageUse Overlay Text in an Action Rule Go to Events Action Rules Under Overlay Settings, select Include textPrivacy Mask Default Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer DescriptionUser Defined Links Go to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom Guard TourDevice Settings Install PTZ DriverAdvanced Control QueueAxis Q1931-E PT Mount Thermal Network Camera Detectors Set Up Motion Detection WindowsShock Detection Motion DetectionParameter Object Size History Sensitivity High level 100% Default valuesLow level 0% DetectionGo to Setup Applications Install ApplicationApplications Application LicensesAxis Cross Line Detection Install Axis ApplicationConfigure Axis Cross Line Detection Axis Video Motion Detection Configure Axis Video Motion DetectionAxis Q1931-E PT Mount Thermal Network Camera Events Setting Up an Action RuleTriggers Go to Events Action Rules and click AddActions Add Recipients Setting Up an Email RecipientPTZ Control Go to Events Recipients and click AddRecurrences SchedulesTo create a new schedule Go to Events Schedules and click AddRecording List RecordingsContinuous Recording Go to Recordings ListLanguages System Options To log in again and be configured to use this functionalitySecurity UsersIeee Go to Setup System Options Security CertificatesCertificates Go to System Options Security IeeeClick Install certificate and upload the certificate Basic TCP/IP SettingsIPv4 Address Configuration Date & TimeAssign IP Address Using ARP/Ping IPv6 Address ConfigurationARP/Ping Linux/Unix syntaxAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 Select Use the host name to set the host name manuallyLink-Local IPv4 Address Smtp email QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourMount and Unmount SD Card Network ShareFormat SD Card To add a network sharePorts & Devices MaintenanceCOM Port See the online helpSupport Overview SupportSystem Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Upgrade the Firmware TroubleshootingEmergency Recovery Procedure Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyVideo and image problems, general Problems with streaming H.264Video Camera Settings Storage and disk management problemsVideo cannot be recorded Technical Specifications Resolutions Function/group Specifications VideoImage settings InstallationPower Function/group Specifications General CasingConnectors WeightRS485/422 Connector ConnectorsPerformance Considerations M1.10