Axis Communications Q1931E PT Reset to Factory Default Settings, File Upload, Plain Config

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AXIS Q1931–E PT Mount Thermal Network Camera

System Options

File Upload

Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload.

Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.

Plain Config

Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this page.

To open Plain Config, go to System Options > Advanced > Plain Config . Axis Support does not provide assistance.

Reset to Factory Default Settings

Important

Reset to factory default should be used with caution. A reset to factory default will reset all settings, including the IP address, to the factory default values.

Note

The installation and management software tools are available on the CD supplied with the product and from the support pages on www.axis.com/techsup

To reset the product to the factory default settings:

1.Disconnect power from the product.

2.Press and hold the control button and reconnect power. See Hardware Overview on page 6 .

3.Keep the control button pressed for about 15–30 seconds until the status LED indicator flashes amber.

4.Release the control button. The process is complete when the status LED indicator turns green. The product has been reset to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90

5.Using the installation and management software tools, assign an IP address, set the password, and access the video stream. It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

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Contents Axis Q1931-E PT Mount Thermal Network Camera About this document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1931-E PT Mount Thermal Network CameraConnectors Performance Considerations Connectors and Buttons Network ConnectorFor technical specifications, see RJ45 Ethernet connector with Power over Ethernet PoELED Indicators Power ConnectorRS485/RS422 Connector SD Card SlotAccess the Product Access from a BrowserAccess from the Internet Set the Root PasswordGo to Setup Events Live ViewControls on the Live View Click Use HttpsAxis Media Control viewer toolbar PTZ ControlsHow to Stream H.264 Media StreamsAxis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis Q1931-E PT Mount Thermal Network Camera Set Up the Product Basic SetupVideo Video StreamPixel Counter ImageStream Profiles 264Camera Settings Exposure SettingsOverlay Image AppearanceOverlay Image Use Overlay Text in an Action RuleGo to Video Overlay Image Under Overlay Settings, select Include text Privacy MaskGo to Events Action Rules Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionUser Defined Links Preset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom Guard TourInstall PTZ Driver Device SettingsAdvanced Control QueueAxis Q1931-E PT Mount Thermal Network Camera Set Up Motion Detection Windows DetectorsShock Detection Motion DetectionDefault values Parameter Object Size History Sensitivity High level 100%Low level 0% DetectionInstall Application Go to Setup ApplicationsApplications Application LicensesInstall Axis Application Configure Axis Cross Line DetectionAxis Cross Line Detection Configure Axis Video Motion Detection Axis Video Motion DetectionAxis Q1931-E PT Mount Thermal Network Camera Setting Up an Action Rule EventsTriggers Go to Events Action Rules and click AddActions Setting Up an Email Recipient Add RecipientsPTZ Control Go to Events Recipients and click AddSchedules RecurrencesTo create a new schedule Go to Events Schedules and click AddRecordings Recording ListContinuous Recording Go to Recordings ListLanguages To log in again and be configured to use this functionality System OptionsSecurity UsersGo to Setup System Options Security Certificates IeeeCertificates Go to System Options Security IeeeBasic TCP/IP Settings Click Install certificate and upload the certificateIPv4 Address Configuration Date & TimeIPv6 Address Configuration Assign IP Address Using ARP/PingARP/Ping Linux/Unix syntaxAdvanced TCP/IP Settings Select Use the host name to set the host name manually Link-Local IPv4 AddressNAT traversal port mapping for IPv4 QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 Bonjour Network Share Mount and Unmount SD Card Format SD Card To add a network shareMaintenance Ports & DevicesCOM Port See the online helpSupport Support OverviewSystem Overview Logs & ReportsReset to Factory Default Settings Plain ConfigFile Upload Troubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Video and image problems, generalVideo Camera Settings Storage and disk management problemsVideo cannot be recorded Technical Specifications Function/group Specifications Video ResolutionsImage settings InstallationFunction/group Specifications General Casing PowerConnectors WeightConnectors RS485/422 ConnectorPerformance Considerations M1.10