Axis Communications Q1931E PT Access the Product, Access from a Browser, Access from the Internet

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AXIS Q1931–E PT Mount Thermal Network Camera

Access the Product

Access the Product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications on page 53.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

•QuickTimeTM is also supported for viewing H.264 streams.

•If your computer restricts the use of additional software components, the product can be configured to use a Java applet for viewing Motion JPEG.

Access from a Browser

1.Start a browser (Internet Explorer, Firefox, Safari).

2.Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

3.Enter your user name and password. If this is the first time the product is accessed, the root password must first be configured. For instructions, see Set the Root Password on page 8 .

4.The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 42. See also AXIS Internet Dynamic DNS Service at www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which opens when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The HTTPS certificate ensures encrypted exchange of information. See .

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Contents Axis Q1931-E PT Mount Thermal Network Camera About this document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1931-E PT Mount Thermal Network Camera Connectors Performance Considerations Connectors and Buttons Network ConnectorFor technical specifications, see RJ45 Ethernet connector with Power over Ethernet PoELED Indicators Power ConnectorRS485/RS422 Connector SD Card SlotAccess the Product Access from a BrowserAccess from the Internet Set the Root PasswordGo to Setup Events Live ViewControls on the Live View Click Use HttpsAxis Media Control viewer toolbar PTZ ControlsAxis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis Q1931-E PT Mount Thermal Network Camera Set Up the Product Basic SetupVideo Video StreamPixel Counter ImageStream Profiles 264Camera Settings Exposure SettingsOverlay Image AppearanceGo to Video Overlay Image Overlay ImageUse Overlay Text in an Action Rule Go to Events Action Rules Under Overlay Settings, select Include textPrivacy Mask Configure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionUser Defined Links Preset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom Guard TourInstall PTZ Driver Device SettingsAdvanced Control QueueAxis Q1931-E PT Mount Thermal Network Camera Set Up Motion Detection Windows DetectorsShock Detection Motion DetectionDefault values Parameter Object Size History Sensitivity High level 100%Low level 0% DetectionInstall Application Go to Setup ApplicationsApplications Application LicensesAxis Cross Line Detection Install Axis ApplicationConfigure Axis Cross Line Detection Configure Axis Video Motion Detection Axis Video Motion DetectionAxis Q1931-E PT Mount Thermal Network Camera Setting Up an Action Rule EventsTriggers Go to Events Action Rules and click AddActions Setting Up an Email Recipient Add RecipientsPTZ Control Go to Events Recipients and click AddSchedules RecurrencesTo create a new schedule Go to Events Schedules and click AddRecordings Recording ListContinuous Recording Go to Recordings ListLanguages To log in again and be configured to use this functionality System OptionsSecurity UsersGo to Setup System Options Security Certificates IeeeCertificates Go to System Options Security IeeeBasic TCP/IP Settings Click Install certificate and upload the certificateIPv4 Address Configuration Date & TimeIPv6 Address Configuration Assign IP Address Using ARP/PingARP/Ping Linux/Unix syntaxAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 Select Use the host name to set the host name manuallyLink-Local IPv4 Address QoS Quality of Service Smtp emailStorage UPnPTMRTP/H.264 BonjourNetwork Share Mount and Unmount SD CardFormat SD Card To add a network shareMaintenance Ports & DevicesCOM Port See the online helpSupport Support OverviewSystem Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Troubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Video and image problems, generalVideo Camera Settings Storage and disk management problemsVideo cannot be recorded Technical Specifications Function/group Specifications Video ResolutionsImage settings InstallationFunction/group Specifications General Casing PowerConnectors WeightConnectors RS485/422 ConnectorPerformance Considerations M1.10
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