Axis Communications P3354 user manual Support, Learn More

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Safety

This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

•download user documentation and software updates

•find answers to resolved problems in the FAQ database. Search by product, category, or phrase

•report problems to Axis support staff by logging in to your private support area

•chat with Axis support staff (selected countries only)

•visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

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Contents
Axis P3354 Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis P3354 Network Camera Table of ContentsHardware Overview Connectors and ButtonsNetwork Connector For technical specifications, seeLED Indicators SD Card SlotColor Indication Start a browser Internet Explorer, Firefox, Safari Accessing the ProductAccessing the Product Access from a BrowserClick Create self-signed certificate Accessing the Product Access from the InternetSet the Root Password Set Power Line FrequencyLive View Controls on the Live ViewAxis Media Control viewer toolbar PTZ Controls Axis Media Control AMC How to Stream H.264Media Streams Media StreamsQuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamAxis P3354 Network Camera Setting Up the Product Setting Up the ProductBasic Setup Image Setting Up the Product VideoClick Save to apply the new settings Video StreamCamera Settings Stream Profiles264 Wide Dynamic Range Exposure SettingsImage Appearance White BalanceGo to Video View Area Iris adjustmentView Area Day/NightGo to Video Video Stream and select the Image tab Select an Aspect ratio and a Video stream resolutionOverlay Overlay ImageGo to Video Video Stream and select the Image tab When satisfied, click Enable iris to enable the irisPrivacy Mask Focus & ZoomAxis P3354 Network Camera Viewer Settings Live View ConfigLive View Config Default Viewer for BrowsersUser Defined Links Guard Tour Preset PositionsPTZ Pan Tilt Zoom PTZ Pan Tilt ZoomControls Operator Same as administrator but with lower priorityPTZ Pan Tilt Zoom Advanced Control QueueMotion Detection DetectorsDetectors Camera TamperingMotion Detection Parameters Set Up Motion Detection WindowsAxis P3354 Network Camera Application Licenses Install ApplicationApplications ApplicationsAxis P3354 Network Camera Events EventsPTZ Control Setting Up an Action RuleSystem TimeGo to Events Recipients and click Add RecipientsSchedules Recipient Use with actionGo to Events Recurrences and click Add RecurrencesTo create a new schedule Go to Events Schedules and click AddContinuous Recording RecordingsRecordings Recording ListUsers System OptionsSystem Options SecurityIeee CertificatesGo to System Options Security Ieee Network Basic TCP/IP SettingsGo to Setup System Options Security Certificates Date & TimeARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration Axis Internet Dynamic DNS ServiceHost Name Configuration Advanced TCP/IP SettingsDNS Configuration NTP ConfigurationFTP NAT traversal port mapping for IPv4RTP/H.264 QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM UPnPTMNetwork Share StorageBonjour SD CardMaintenance To add a network shareGo to System Options Storage Click Network Share Logs & Reports System Options SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigFile Upload Checking the Firmware TroubleshootingTroubleshooting Emergency Recovery ProcedureSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externally Problems with streaming H.264Basic Storage and disk management problems Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Video Camera SettingsTechnical Specifications Technical SpecificationsMaintenance General Casing Function/group Specifications Network SecurityAlarm actions InstallationPerformance Considerations ConnectorsM3.4
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