Axis Communications P3354 Key frames, Status and Network indicator LEDs are flashing red rapidly

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AXIS P3354 Network Camera

Troubleshooting

Lower frame rate than

See Performance Considerations, on page 53.

expected

Reduce the number of applications running on the client computer.

 

 

Limit the number of simultaneous viewers.

 

Check with the network administrator that there is enough bandwidth available.

 

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only

 

key frames.

 

Lower the image resolution.

 

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis

 

product. See Technical Specifications, on page 51.

Status and Network indicator LEDs are flashing red rapidly

 

 

Hardware failure

Contact your Axis reseller.

Video and image problems, general

 

 

Image unsatisfactory

Check the video stream and camera settings under Setup > Video > Video Stream and Setup >

 

Video > Camera Settings.

Motion Detection triggers unexpectedly

 

 

Changes in luminance

Motion detection is based on changes in luminance in the image. This means that if there are

 

sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity

 

setting to avoid problems with luminance.

Storage and disk management problems

 

 

Storage disruption

A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other

 

read or write problems occur. To identify the source of the problem, check the System Log under

 

System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to

 

re-mount the storage device.

 

For information on how to set up a storage disruption alarm, see Events, on page 31.

Video cannot be recorded

Check that the SD card is not write protected (that is, read only).

SD card cannot be mounted

Reformat the SD card and then click Mount.

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Contents
Axis P3354 Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis P3354 Network CameraFor technical specifications, see Connectors and ButtonsNetwork Connector Hardware OverviewColor Indication LED IndicatorsSD Card Slot Access from a Browser Accessing the ProductAccessing the Product Start a browser Internet Explorer, Firefox, SafariSet Power Line Frequency Accessing the Product Access from the InternetSet the Root Password Click Create self-signed certificateAxis Media Control viewer toolbar Live ViewControls on the Live View PTZ Controls Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis P3354 Network Camera Basic Setup Setting Up the ProductSetting Up the Product Video Stream Setting Up the Product VideoClick Save to apply the new settings Image264 Camera SettingsStream Profiles White Balance Exposure SettingsImage Appearance Wide Dynamic RangeDay/Night Iris adjustmentView Area Go to Video View AreaOverlay Image Select an Aspect ratio and a Video stream resolutionOverlay Go to Video Video Stream and select the Image tabFocus & Zoom When satisfied, click Enable iris to enable the irisPrivacy Mask Go to Video Video Stream and select the Image tabAxis P3354 Network Camera Default Viewer for Browsers Live View ConfigLive View Config Viewer SettingsUser Defined Links PTZ Pan Tilt Zoom Preset PositionsPTZ Pan Tilt Zoom Guard TourControl Queue Operator Same as administrator but with lower priorityPTZ Pan Tilt Zoom Advanced ControlsCamera Tampering DetectorsDetectors Motion DetectionSet Up Motion Detection Windows Motion Detection ParametersAxis P3354 Network Camera Applications Install ApplicationApplications Application LicensesAxis P3354 Network Camera Events EventsTime Setting Up an Action RuleSystem PTZ ControlRecipient Use with action RecipientsSchedules Go to Events Recipients and click AddGo to Events Schedules and click Add RecurrencesTo create a new schedule Go to Events Recurrences and click AddRecording List RecordingsRecordings Continuous RecordingSecurity System OptionsSystem Options UsersGo to System Options Security Ieee IeeeCertificates Date & Time Basic TCP/IP SettingsGo to Setup System Options Security Certificates NetworkAxis Internet Dynamic DNS Service IPv4 Address ConfigurationIPv6 Address Configuration ARP/PingNTP Configuration Advanced TCP/IP SettingsDNS Configuration Host Name ConfigurationNAT traversal port mapping for IPv4 FTPUPnPTM QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM RTP/H.264SD Card StorageBonjour Network ShareGo to System Options Storage Click Network Share MaintenanceTo add a network share System Overview System Options SupportSupport Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Emergency Recovery Procedure TroubleshootingTroubleshooting Checking the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Basic Product is accessible locally but not externallyProblems with streaming H.264 Video Camera Settings Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Storage and disk management problemsTechnical Specifications Technical SpecificationsInstallation Function/group Specifications Network SecurityAlarm actions Maintenance General CasingConnectors Performance ConsiderationsM3.4
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