Bosch Appliances VG5 700 series Troubleshooting Guide, VG5 AutoDome Operation and Control

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60 en Troubleshooting GuideAutoDome 700 Series IP PTZ Camera

5

Troubleshooting Guide

5.1

VG5 AutoDome Operation and Control

 

 

Problem

Solution

 

 

No video

– Check that the Green LED on the AutoDome CPU board is on. This LED indicates video

 

from the camera.

 

If the Green LED is off, then:

 

– Check that the Red LED on the AutoDome CPU board is slowly blinking. This LED

 

indicates power to the AutoDome power supply board and to the CPU Module.

 

Red LED on AutoDome CPU M0.odule

 

Flash SequenceIndicates:

 

– 5 sec. on / 0.5 sec. off: Normal operation

 

– Steady on: CPU is locked

 

If the Red LED is on steady, then:

Try cycling the AutoDome power off and on.

If the Red LED is off, then:

If using a Bosch Pendant Power Supply Box:

Check that Green LED in Power Supply Box is on. This LED indicates mains power through the transformer.

If the Green LED is off, then:

Turn off the Power.

Check the FX101 fuse for mains power to the Power Supply Box.

If O.K., then:

Check the FX102 fuse for 24 V power to the AutoDome Pendant.

If O.K., then:

If using a non-Bosch power supply:

Check that the mains power to the power supply box is on.

If O.K., then:

Check that there is 24 V output from the transformer.

Check the connector on top of the AutoDome housing for bent pins.

If O.K., then:

Check the integrity of all wires and terminal connections to the AutoDome.

If O.K., then:

If there is power to the AutoDome, then:

Remove the camera and CPU modules from the AutoDome housing and check that the Green LED on the housing power supply board is on.

If the Green LED is off, then:

Check that the fuse on the housing power supply board is good.

F.01U.215.777 1.0 2011.07

User Manual

Bosch Security Systems, Inc.

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Contents AutoDome 700 Series IP PTZ Camera Page Table of Contents Troubleshooting Guide User Command Table IndexPowering On Getting StartedEstablishing AutoDome Control Seconds and ends with a firmware version screenUsing the AutoDome 700 Series Overview of FeaturesSystem Requirements Connecting the AutoDome 700 Series to the PC Installation manualConfiguring the AutoDome 700 Series Camera Using the Configuration ManagerUsing the AutoDome 700 Series Web Server Network Settings5The Livepage Display StampingMaximum Number of Connections Protected AutoDome 700 Series Protected NetworkImage Selection View ControlDigital I/O Triggering RelaySystem Log / Event Log To Enter a Keyboard Control Command To Set a Preset ShotTo View a Preset Shot Aux Control TabImage Resolution Saving SnapshotsRecording Video Sequences Processor LoadAudio Line Input Specifications VG5 Audio ConnectionsContact Description Activating Audio Reception Enabling Audio Transmission Configuring the AutoDome 700 Series Starting ConfigurationNavigation Making ChangesBasic Mode Device Access Basic Mode Date/TimeBasic Mode Network Page Basic Mode Audio Basic Mode RecordingBasic Mode System Overview Advanced Mode GeneralPassword Initiator extensionDate/Time Date formatDevice date/Device time Device time zoneDisplay Stamping Advanced Mode Web Interface Appearance Livepage Functions Advanced Mode Camera Installer Menu LoggingEncoder Profile Bosch Security Systems, Inc 01U.215.777 1.0 Video resolution Expert SettingsProfile name Target data rateEncoder Streams Privacy Masks PreviewJpeg stream Camera Settings High Sensitivity Setting Stabilization Night ModeNight Mode Threshold ShutterLens Settings PTZ Settings DiagnosticsPreposition and Tours To define and edit an individual sceneTo define a preposition tour Sectors MiscellaneousLogs AudioAdvanced Mode Recording Storage Management Formatting Storage Media Deactivating Storage MediaRecording Profiles Virtual alarm Retention TimeRecording Schedule Recording includesRecording Status Advanced Mode Alarm Alarm Connections Connect on alarmDestination password Number of destination IP addressVideo transmission Remote portVideo output DecoderVCA configuration Alarm status39 VCA VCA ProfilesMotion detector MOTION+ only Sensitivity MOTION+ onlyMinimum object size MOTION+ only Select Area MOTION+ onlyTrigger delay s Tamper detectionSensitivity Global changeAudio Alarm Alarm E-Mail Alarm Task Editor Alarm RulesAdvanced Mode Interfaces Alarm Inputs Advanced Mode Network Network AccessRelay Automatic IP assignment DNS server addressHttp browser port Https browser portInterface mode ETH Enable DynDNSRCP+ port Telnet supportAdvanced Enable MulticastUPnP TCP Metadata PortFTP Posting Advanced Mode Service Maintenance EncryptionFirmware Licenses System OverviewUpload DownloadTroubleshooting Guide If O.K., then If using a non-Bosch power supplyIf O.K., then If there is power to the AutoDome, then VG5 AutoDome Operation and ControlProblem Solution No Network VG5 700 Series AutoDome Video and Control3VG5 Series AutoDome Audio ConnectionProblem Solution No Audio Problem Solution If O.K., then Poor AudioUser Command Table Symbols IndexJpeg Vidos Page Page Page Page Page Page Bosch Security Systems, Inc