Bosch Appliances VDN-0498 Troubleshooting, Resolving problems, Customer service

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FlexiDome2X

Troubleshooting en 47

 

 

6Troubleshooting

6.1Resolving problems

The following table is intended to help you identify the causes of malfunctions and correct them when possible.

Malfunction

Possible causes

Solution

 

 

 

No image

Defective camera.

Connect a local monitor

transmission to

 

to the camera and check

remote location.

 

the camera function.

 

 

 

 

Faulty cable connections.

Check all cables, plugs,

 

 

contacts and

 

 

connections.

 

 

When using DC power

 

 

ensure that polarity is

 

 

correct.

 

 

 

No connection

The unit's configuration.

Check all configuration

established, no

 

parameters.

image transmission.

 

 

Faulty installation.

Check all cables, plugs,

 

 

contacts and

 

 

connections.

 

 

 

6.2Customer service

If you cannot resolve a fault, please contact your supplier or system integrator, or contact Bosch Security Systems Customer Service directly.

The Installer should write down all information regarding the unit so that it can be referenced for warranty or repair. The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Install menu. Note down this information and the information found on the camera label before contacting customer service.

Bosch Security Systems

Installation Manual

AR18-08-B010 v1.0 2009.03

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Contents FlexiDome2X Page Table of Contents Glossary TroubleshootingMaintenance Technical DataSafety precautions SafetyImportant safety instructions Connection in outdoor applications Safety precautionsEn Safety FlexiDome2X FCC & Ices Information FCC informationInformations FCC et Ices More information UL certificationBosch notice DisclaimerIntroduction FeaturesUnpacking InstallationFlush-mount version consists of the following parts DisassemblySurface-mount version consists of the following parts Mounting tips Mounting the unitFlush mounting Surface mounting box VDA-455SMB Surface mountingEn Installation FlexiDome2X Connection and set-up Power and video connectionsEn Connection and set-up FlexiDome2X Camera positioning Setting up the cameraAR18-08-B010 v1.0 Installation Manual Navigation Menu navigationHeater Focal length and focusClosing the unit Main menu ConfigurationMenu access Install menuAR18-08-B010 v1.0 Installation Manual Disabled camera buttons Day/Night switchingCamera control communication Bilinx Main menu structure Mode submenuSelection Description ALC speed ALC submenuALC level Peak/averageShutter/AGC submenu Dynamic Switch level4 Day/Night submenu SensUpColor burst Auto modePriority IR contrastBlack level Enhance / Dynamic Engine submenuDynamic Off, XF-DYN SmartBLCColor submenu VMD submenu Selecting an area for VMD masking Install menu structure Connections submenu Language submenuShow camera Test signal submenuTest pattern Camera ID submenu Privacy masking submenu Defaults submenuSelecting an area for privacy masking Malfunction Possible causes Solution TroubleshootingResolving problems Customer serviceRepairs MaintenanceTransfer and disposal Specifications Technical DataALC lens PowerWeight TemperatureDimensions Dimensions Surface-mount Accessories AES 58 en FlexiDome2X FlexiDome2X 60 en FlexiDome2X OSD 62 en FlexiDome2X Image and counts the number of pixels that have changed Between the two images. An alarm is generated whenNumber of pixel changes exceeds a user-configured threshold Video Motion Detection An algorithm for motion detectionPage Bosch Security Systems