Axis Communications AXIS Q1614 user manual Network, Basic TCP/IP Settings

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AXIS Q1614 Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 59) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 50.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number>

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Contents Axis Q1614 Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1614 Network CameraConnectors Technical SpecificationsStorage Ports Maintenance Support Advanced Hardware Overview Connectors and ButtonsFor technical specifications, see Power Connector Network ConnectorConnector Audio ConnectorFunction Button LED IndicatorsStatus LED Behavior for Focus Assistant Color IndicationBuzzer Buzzer Signal for Focus AssistantReplace the Lens LensAxis Q1614 Network Camera Access from the Internet Access the ProductAccess from a Browser Set the Root PasswordSet Power Line Frequency PTZ ModeConfigure Capture Mode Live ViewManual Trigger Go to Setup EventsControls on the Live View To show the manual trigger buttons in the Live ViewAMC Audio Controls Axis Media Control viewer toolbarPTZ Controls Axis Q1614 Network Camera Axis Media Control AMC How to Stream H.264Media Streams Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingFocus Adjustment Set Up the ProductBasic Setup Pixel Counter Video and AudioVideo Stream Image264 Click Save to apply the new settingsStream Profiles Go to Setup Video & Audio Camera Settings Camera SettingsCapture Mode Image Appearance Lightfinder ModeExposure Settings White BalanceSet Shutter to Iris configurationIris adjustment Day/NightOverlay To configure the view areaView Area Go to Video & Audio Video Stream and select the Image tabGo to Video & Audio Overlay Image Overlay ImageUse Overlay Text in an Action Rule Go to Events Action Rules Privacy MaskFocus BasicAudio Input Audio SettingsAudio Modes Audio Clips Audio OutputViewer Settings Configure the Live ViewDefault Viewer for Browsers Browser Viewer DescriptionOutput Buttons Go to Setup Live View ConfigUser Defined Links For more information about I/O ports, see I/O Ports onPTZ Pan Tilt Zoom Preset PositionsGo to PTZ Preset Positions Guard TourAdvanced Install PTZ DriverDevice Settings Control QueueOperator Same as administrator but with lower priority Motion Detection DetectorsCamera Tampering Shock DetectionGo to Detectors Motion Detection Set Up Motion Detection WindowsMotion Detection Parameters Parameter Object Size History Sensitivity DescriptionAudio Detection Applications Install ApplicationGo to Setup Applications Application LicensesAxis Q1614 Network Camera Triggers Set Up Action RulesEvents Go to Events Action Rules and click AddStorage Input SignalHardware SystemActions Set Up Email RecipientsAdd Recipients PTZ ControlTo create a new schedule Set Up RecurrencesCreate Schedules Go to Events Schedules and click AddPlay Recording RecordingsFind Recordings Go to Recordings ListTo play a recording, follow these steps Export Video ClipContinuous Recording Go to Recordings ContinuousLanguages Users System OptionsSecurity IP Address FilterGo to System Options Security Ieee IeeeCertificates Click Install certificate and upload the certificate To install a self-signed certificateGo to Setup System Options Security Certificates Date & TimeBasic TCP/IP Settings NetworkAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM SD Card StorageBonjour Mount and Unmount SD CardTo add a network share Under General Settings, select Autoformat toNetwork Share Go to System Options Storage Click Network ShareMaintenance PortsSystem Overview SupportSupport Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Emergency Recovery Procedure TroubleshootingUpgrade the Firmware Check the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product is accessible locally but not externallyVideo and image problems, general Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Setup Video & Audio Camera SettingsNo audio SettingsStorage and disk management problems Poor audio qualityTechnical Specifications Audio input Function/group Specifications AudioSpecification Network Security Audio outputConnectors Function/group Specifications Video bufferPower WeightConnector ConnectorsFunction/group Specifications Warranty Function Pin SpecificationsOutput RS485/422 ConnectorPerformance Considerations Function PinAxis Q1614 Network Camera M4.4