Axis Communications AXIS Q1614 user manual Support, Learn More

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Safety

This product complies with IEC/EN/UL 60950-1, Safety of Information Technology Equipment. If its connecting cables are routed outdoors, the product shall be grounded either through a shielded network cable (STP) or other appropriate method.

The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1.

Battery

The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of five years.

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance.

WARNING

Risk of explosion if the battery is incorrectly replaced.

Replace only with an identical battery or a battery which is recommended by Axis.

Dispose of used batteries according to local regulations or the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB

Emdalavägen 14

223 69 Lund

Sweden

Tel: +46 46 272 18 00

Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

download user documentation and software updates

find answers to resolved problems in the FAQ database. Search by product, category, or phrase

report problems to Axis support staff by logging in to your private support area

chat with Axis support staff (selected countries only)

visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

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Contents Axis Q1614 Network Camera Intellectual Property Rights About this DocumentLegal Considerations LiabilityLearn More SupportAxis Q1614 Network Camera Table of ContentsTechnical Specifications Storage Ports Maintenance Support AdvancedConnectors Connectors and Buttons For technical specifications, seeHardware Overview Audio Connector Network ConnectorConnector Power ConnectorColor Indication LED IndicatorsStatus LED Behavior for Focus Assistant Function ButtonLens Buzzer Signal for Focus AssistantReplace the Lens BuzzerAxis Q1614 Network Camera Set the Root Password Access the ProductAccess from a Browser Access from the InternetLive View PTZ ModeConfigure Capture Mode Set Power Line FrequencyTo show the manual trigger buttons in the Live View Go to Setup EventsControls on the Live View Manual TriggerAxis Media Control viewer toolbar PTZ ControlsAMC Audio Controls Axis Q1614 Network Camera How to Stream H.264 Media StreamsAxis Media Control AMC QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsSet Up the Product Basic SetupFocus Adjustment Image Video and AudioVideo Stream Pixel CounterClick Save to apply the new settings Stream Profiles264 Camera Settings Capture ModeGo to Setup Video & Audio Camera Settings White Balance Lightfinder ModeExposure Settings Image AppearanceDay/Night Iris configurationIris adjustment Set Shutter toGo to Video & Audio Video Stream and select the Image tab To configure the view areaView Area OverlayOverlay Image Use Overlay Text in an Action RuleGo to Video & Audio Overlay Image Basic Privacy MaskFocus Go to Events Action RulesAudio Settings Audio ModesAudio Input Audio Output Audio ClipsBrowser Viewer Description Configure the Live ViewDefault Viewer for Browsers Viewer SettingsFor more information about I/O ports, see I/O Ports on Go to Setup Live View ConfigUser Defined Links Output ButtonsGuard Tour Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomControl Queue Install PTZ DriverDevice Settings AdvancedOperator Same as administrator but with lower priority Shock Detection DetectorsCamera Tampering Motion DetectionParameter Object Size History Sensitivity Description Set Up Motion Detection WindowsMotion Detection Parameters Go to Detectors Motion DetectionAudio Detection Application Licenses Install ApplicationGo to Setup Applications ApplicationsAxis Q1614 Network Camera Go to Events Action Rules and click Add Set Up Action RulesEvents TriggersSystem Input SignalHardware StoragePTZ Control Set Up Email RecipientsAdd Recipients ActionsGo to Events Schedules and click Add Set Up RecurrencesCreate Schedules To create a new scheduleGo to Recordings List RecordingsFind Recordings Play RecordingGo to Recordings Continuous Export Video ClipContinuous Recording To play a recording, follow these stepsLanguages IP Address Filter System OptionsSecurity UsersIeee CertificatesGo to System Options Security Ieee Date & Time To install a self-signed certificateGo to Setup System Options Security Certificates Click Install certificate and upload the certificateNetwork Basic TCP/IP SettingsDNS Configuration Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service Axis Internet Dynamic DNS Service requires IPv4NAT traversal port mapping for IPv4 NTP ConfigurationHost Name Configuration Link-Local IPv4 AddressFTP QoS Quality of ServiceUPnPTM can be disabled under System Options Network UPnPTM UPnPTMRTP/H.264 Mount and Unmount SD Card StorageBonjour SD CardGo to System Options Storage Click Network Share Under General Settings, select Autoformat toNetwork Share To add a network sharePorts MaintenanceLogs & Reports SupportSupport Overview System OverviewReset to Factory Default Settings Plain ConfigFile Upload Check the Firmware TroubleshootingUpgrade the Firmware Emergency Recovery ProcedureProduct is accessible locally but not externally Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Product cannot be accessed from a browserSetup Video & Audio Camera Settings Problems with streaming H.264Status and Network indicator LEDs are flashing red rapidly Video and image problems, generalPoor audio quality SettingsStorage and disk management problems No audioTechnical Specifications Audio output Function/group Specifications AudioSpecification Network Security Audio inputWeight Function/group Specifications Video bufferPower ConnectorsFunction Pin Specifications ConnectorsFunction/group Specifications Warranty ConnectorFunction Pin RS485/422 ConnectorPerformance Considerations OutputAxis Q1614 Network Camera M4.4