Ftp | Asante Technologies Voyager II specs

computer.	sure that your Internet Explorer security is properly set (the default
	value is moderate). Re-connect to the camera main page and
	download the file again. Incomplete download or installation of the
	camera ActiveX control is the major reason for this problem. Check
	the security setting of your Internet Explorer. Close and re-open
	Internet Explorer, and enter the main page to see if you can log in.
Internet Explorer displays	Change the IE security setting to allow downloading unsigned
the following message:	ActiveX control.
Downloading the ActiveX	IE	Tools Internet Options			Security		Custom Level. Change
control is prohibited under	"Inactive" to "Tips" for the ActiveX control if required.
the current security
setting."
The camera can operate	•	A firewall mechanism might have				been activated. Check the
only in the LAN rather in		setting of your system or ask your network administrator. To
the Internet environment.		access the camera from the Internet, you may need to change the
		setting of the firewall.
	•	Make sure that your camera does not conflict with other servers
		on the same LAN.		→		→
		→	→	→		→
	• Check the router and make sure that its setting allows it to access
		your camera from the Internet.
The number of frames	• Congestion of the network or objects of the image may affect the
transmitted are less than		number of frames transmitted. The number of frames may be less
the defined value.		than the defined value when they are transmitted via a congested
		network.
	•	The	number of frames	transmitted			may become less when
		multiple users are viewing the video stream.
	•	The	network hub might	be another			reason for this problem,
		especially when multiple camera video streams are viewed
		simultaneously.
When the audit function is	•	When you connect your			PC to	the camera, no sufficient
activated, the video		bandwidth is available to support more frames with the current
streaming area becomes		resolution of video streams. Reduce the resolution to
black or the transmission		QCIF(176x144) or CIF		(320x240)			and deactivate the audio
black or the transmission
becomes slower.		function.
becomes slower.	• The audio signal needs 32 to 64 kbps of your bandwidth. You can

		deactivate the audio function to improve the image quality. Your
		Internet service may have not sufficient bandwidth to support
		audio transmission.
Images cannot be	•	Make sure the IP address of the gateway and domain server
transmitted via e-mail or		(DNS) have been defined correctly.
FTP.	•	Where FTP still fails, contact your ISP or network administrator
		to check the FTP server.
I can't control the camera	•	When communication to the camera stops, click "Refresh" on
to move up, down, right,		your IE browser to refresh the transmission.
left or to the center or	•	It might be that other users are controlling the movement of the
preset point.		camera.
	•	The horizontal/vertical movement of the camera has reached its
		limit.
	• The horizontal/vertical remote control option of the camera might
		have been deselected.

value is moderate). Re-connect to the camera main page and

becomes slower.

function.

FTP.