Nokia DOC-CLIENT-UG-207 Managing Multiple Calls, Placing a Second Call, Select Options New call

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Managing Multiple Calls

Using the DiVitas Dialer

Managing Multiple Calls

The DiVitas Client supports up to two active calls at a time. An active call is any voice call that currently is being managed by the DiVitas Server. Figure 6 shows an example of the DiVitas dialer screen with two active calls.

Figure 6. DiVitas Dialer Screen with Two Active Calls

In this example, the call on hold is from a DiVitas extension.

Placing a Second Call

To place a second call when you already have a call active:

1Select Options > New call.

2Select one of the following:

●to number – This option places the current call on hold and displays a blank dial window. Type the number to dial and press the Call key or select Options > Call > From business number.

●to contact – This option places the current call on hold and displays the Contacts list. Select the contact, then select Dial.

DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

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Contents DiVitas Client User Guide for Nokia E and N Series Disclaimer Copyright and Confidentiality NoticeDiVitas Product Documentation About This BookTerminology Typographical ConventionsTechnical Support 650 625-1900 or support@divitas.comContents Accessing Voicemail Setting Up Your Mailbox Checking Your Voicemail DiVitas Client User Guide for Nokia E and N Series Phones Getting Started Installing the DiVitas Client onto the Handset Installing the DiVitas Client OverviewDetails DiVitas Sign-in Logging Into the DiVitas ClientChanging Your DiVitas Client Password GSM / Battery Status DiVitas Home ScreenPresence Status Locking Calls to a Specific Network Call MediumFor more information, see Instant Messaging on Recent CallsCall Log Icons Indicator Description Accessing Help or Version InformationMinimizing the DiVitas Client Locking the Keypad When the DiVitas Client Is ActiveNon-slider Models Slider ModelsExiting the DiVitas Client Exiting the DiVitas Client Presence Presence IndicatorsChanging Your Presence Selecting Another Status Message Changing Status MessagesSelect Options Personal message Edit message Changing the Text of a Status MessageMaking a Call Accessing the DiVitas Dialer ScreenDiVitas Dialer screen with an Active Call on WiFi Dial by Typing the Phone Number Dial by Selecting a ContactDial from the Messaging Screen Dial by Selecting a DiVitas Call Log Entry Answering a CallRedial the Last Number Dialed Selecting Ring TonesEnding a Call Enabling and Disabling Call WaitingSelect Options End Transferring a Call Placing a Call on HoldTransferring a Call by Selecting a Contact Select Transfer To contact. The Contacts lists is displayedMuting the Microphone Enabling the LoudspeakerTransferring a Call by Typing the Number Select Transfer To numberMuting the Microphone Managing Multiple Calls Placing a Second CallSelect Options New call Swapping Calls Call AudioSelect Options Toggle call Toggling a Call Between the Handset and an IP Desk PhoneCanceling a Toggle Request Star Codes for Common FeaturesConferencing Setting Up a 3-Way Conference CallParties Ready To Conference Starting the ConferenceLive Conference Muting a ConferenceLeaving the Conference without ending it Breaking To a Single Conference ParticipantParticipating In a Scheduled Conference Call Ending the ConferenceJoining a Conference Conference Options Leaving a ConferenceDisplaying the DiVitas Contacts List ContactsAdding an IVR Number to the Contacts List Searching the DiVitas Directory and Adding DiVitas ContactsSelect the By name or By extension Select Options Add this contactFiltering the Contacts List Locating a Contact via Quick SearchCalling or Sending a Message to a Contact Select Options Send message Disabling the Presence Indicator for a ContactSelect Options Presence Don’t watch Select Presence Watch presenceDisabling the Presence Indicator for a Contact Using the Call Log Accessing the Call Log Screens Dialing a Logged NumberDeleting a Call from the Call Log GSM Where Calls Are LoggedWhere Calls Are Logged Adding a Network Contact Instant MessagingChat Window Sending a New Message Sending a Message to a Network ContactNew Message Displayed in Pop-up Window Viewing and Replying to a MessageMessaging Screen Managing Multiple Conversations Deleting a ConversationSelect Options Delete conversation Deleting a Conversation Voicemail Indicator Accessing VoicemailVoicemail Message Options Playing Voicemail MessagesOptions Download and play Options Call Options Delete Options Delete AllSaving a Message Playback OptionsOptions Pause / Resume Saving a Message Phone Settings Force calls via DiVitasAuto-start DiVitas Client Save password Privacy statementBillable events notice Network Settings Global data roamingPresence data Connection status Access point preferencesNetwork Settings Network Settings Upgrading the DiVitas Client Verifying Proper Firmware Prior to Installing ClientHttps//server-ipaddr-or-FQDN/hsimg Alternative Client Installation MethodInstall DiVitasPhone? message appears Install DiVitasPhone? Message Entering DiVitas Client Configuration Settings DiVitas Client Configuration Settings Upgrading the DiVitas Client Select Yes to begin the upgradeAdding a Shortcut to the DiVitas Client Adding a Shortcut to the Active-Standby ScreenSelect Back Back Back Exit Active-Standby Screen Programming the Own KeyMenu Tools Own key Troubleshooting the DiVitas Client Uploading Logs from the DiVitas ClientArchiving Logs on the Phone’s Memory Card Select Options Remove Uninstalling the DiVitas ClientSigning In from Your Extension Signing In to the DiVitas Server Voicemail SystemSigning In from Another Device Select Options Call voicemailVoicemail Options Voicemail Options Voicemail Options Describes the voicemail greetings you can customize Setting Up Your MailboxChanging Your Name Changing Your Voicemail PasswordCustomizing Your Voicemail Greetings Checking Your VoicemailSaving a Message Rewinding or Fast ForwardingForwarding a Message Checking Your Voicemail