Nokia DOC-CLIENT-UG-207 manual Call Audio, Swapping Calls

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Managing Multiple Calls

Using the DiVitas Dialer

Pressing the Call key routes the call through the DiVitas Server. To dial the call directly, select Options > Call > From mobile number. The DiVitas Client places the call as a voice call over GSM.

It is also possible to place a second call simply by dialing while the first call is active (as opposed to placing the call on hold before dialing). However, the DTMF tones will be audible on the active call. You will be dialing into someone’s ear.

In GPRS or non-3G modes, support to make or receive a second call is not supported.

For information about setting up a 3-way conference call or joining a scheduled conference call, see “Conferencing” on page 37.

Call Audio

Only one call can have audio at any given time. The other call must be on hold. If you are on a call and you answer a new call, the new call has audio and the other call is placed on hold. For example, in Figure 6, when the call from DiVitas contact “Karen” is answered, the caller on extension “8935” is automatically placed on hold.

Swapping Calls

To place the call that has audio on hold and resume audio with the other call, you can swap the calls.

To swap between two active calls, select Options > Swap. The first call is placed on hold while the audio on the second call becomes active. For example, Figure 7 shows “Karen” being placed on hold when his called is swapped for the caller at extension “8935”.

34	DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

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Contents DiVitas Client User Guide for Nokia E and N Series Copyright and Confidentiality Notice DisclaimerAbout This Book DiVitas Product DocumentationTechnical Support Typographical ConventionsTerminology 650 625-1900 or support@divitas.comContents Accessing Voicemail Setting Up Your Mailbox Checking Your Voicemail DiVitas Client User Guide for Nokia E and N Series Phones Getting Started Installing the DiVitas Client Overview Installing the DiVitas Client onto the HandsetDetails Logging Into the DiVitas Client DiVitas Sign-inChanging Your DiVitas Client Password DiVitas Home Screen GSM / Battery StatusPresence Status Call Medium Locking Calls to a Specific NetworkRecent Calls For more information, see Instant Messaging onAccessing Help or Version Information Call Log Icons Indicator DescriptionNon-slider Models Locking the Keypad When the DiVitas Client Is ActiveMinimizing the DiVitas Client Slider ModelsExiting the DiVitas Client Exiting the DiVitas Client Presence Indicators PresenceChanging Your Presence Changing Status Messages Selecting Another Status MessageChanging the Text of a Status Message Select Options Personal message Edit messageAccessing the DiVitas Dialer Screen Making a CallDiVitas Dialer screen with an Active Call on WiFi Dial by Selecting a Contact Dial by Typing the Phone NumberDial from the Messaging Screen Redial the Last Number Dialed Answering a CallDial by Selecting a DiVitas Call Log Entry Selecting Ring TonesEnabling and Disabling Call Waiting Ending a CallSelect Options End Transferring a Call by Selecting a Contact Placing a Call on HoldTransferring a Call Select Transfer To contact. The Contacts lists is displayed Transferring a Call by Typing the Number Enabling the Loudspeaker Muting the Microphone Select Transfer To numberMuting the Microphone Placing a Second Call Managing Multiple CallsSelect Options New call Call Audio Swapping CallsToggling a Call Between the Handset and an IP Desk Phone Select Options Toggle callStar Codes for Common Features Canceling a Toggle RequestSetting Up a 3-Way Conference Call ConferencingStarting the Conference Parties Ready To ConferenceMuting a Conference Live ConferenceBreaking To a Single Conference Participant Leaving the Conference without ending itEnding the Conference Participating In a Scheduled Conference CallJoining a Conference Leaving a Conference Conference OptionsContacts Displaying the DiVitas Contacts ListSelect the By name or By extension Searching the DiVitas Directory and Adding DiVitas ContactsAdding an IVR Number to the Contacts List Select Options Add this contactLocating a Contact via Quick Search Filtering the Contacts ListCalling or Sending a Message to a Contact Select Options Presence Don’t watch Disabling the Presence Indicator for a ContactSelect Options Send message Select Presence Watch presenceDisabling the Presence Indicator for a Contact Using the Call Log Dialing a Logged Number Accessing the Call Log ScreensDeleting a Call from the Call Log Where Calls Are Logged GSMWhere Calls Are Logged Instant Messaging Adding a Network ContactSending a Message to a Network Contact Chat Window Sending a New MessageViewing and Replying to a Message New Message Displayed in Pop-up WindowMessaging Screen Deleting a Conversation Managing Multiple ConversationsSelect Options Delete conversation Deleting a Conversation Accessing Voicemail Voicemail IndicatorOptions Download and play Playing Voicemail MessagesVoicemail Message Options Options Call Options Delete Options Delete AllPlayback Options Saving a MessageOptions Pause / Resume Saving a Message Force calls via DiVitas Phone SettingsAuto-start DiVitas Client Privacy statement Save passwordBillable events notice Global data roaming Network SettingsPresence data Access point preferences Connection statusNetwork Settings Network Settings Verifying Proper Firmware Prior to Installing Client Upgrading the DiVitas ClientAlternative Client Installation Method Https//server-ipaddr-or-FQDN/hsimgInstall DiVitasPhone? message appears Install DiVitasPhone? Message Entering DiVitas Client Configuration Settings DiVitas Client Configuration Settings Select Yes to begin the upgrade Upgrading the DiVitas ClientAdding a Shortcut to the Active-Standby Screen Adding a Shortcut to the DiVitas ClientSelect Back Back Back Exit Programming the Own Key Active-Standby ScreenMenu Tools Own key Uploading Logs from the DiVitas Client Troubleshooting the DiVitas ClientArchiving Logs on the Phone’s Memory Card Uninstalling the DiVitas Client Select Options RemoveSigning In from Another Device Signing In to the DiVitas Server Voicemail SystemSigning In from Your Extension Select Options Call voicemailVoicemail Options Voicemail Options Voicemail Options Setting Up Your Mailbox Describes the voicemail greetings you can customizeChanging Your Voicemail Password Changing Your NameChecking Your Voicemail Customizing Your Voicemail GreetingsRewinding or Fast Forwarding Saving a MessageForwarding a Message Checking Your Voicemail