New Balance 1200, 1400, 1500 owner manual Troubleshooting Guide, Problem Cause Correction

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TROUBLESHOOTING GUIDE

PROBLEM

 

CAUSE

 

CORRECTION

 

Treadmill will not start

1. Not plugged in

1.

Plug into three prong grounded outlet

 

2.

Not turned on

2.

Turn on the Main Power, on/off button

 

3.

Safety Key not on correctly

3.

Put Safety Key on Console where

 

 

 

 

indicated

 

4.

Circuit Breaker opened in home

4.

Reset home breaker

 

5.

Treadmill Circuit Breaker tripped

5.

Reset Treadmill Circuit Breaker

 

 

 

 

(see below)

 

 

 

 

 

 

Treadmill Speed Not Correct

1. Treadmill starts at 0.5 calibrated

1.

With Monitor powered off, press & hold the

 

 

in miles – 0.8 calibrated in Kilometers

 

Select button for 4 sec. to adjust reading

 

 

 

 

 

Treadmill Speed Surges

1. Walking Belt slipping

1.

Tighten Walking Belt (see page 13)

 

2.

Lubricate Walking Belt

2.

Lubricate Belt and Deck (see page 14)

 

3.

Motor Controller not set properly

3.

Call 800-497-5831 for service

 

 

 

 

 

 

Treadmill Belt will not move -

1. Lost speed input signal

1.

Call 800-497-5831 for service

ERR 1 on screen

 

 

 

 

 

 

 

 

 

 

 

 

 

Incline will not operate -

1. Lost incline signal

1.

Remove and replace Safety Key and

ERR 3 on screen

 

 

 

Treadmill will recalibrate

 

 

 

 

 

 

Treadmill Belt Slipping

1. Walking Belt loose

1.

Tighten Walking Belt (see page 13)

 

2.

Deck needs lubrication

2.

Lubricate Belt and Deck (see page 14)

 

 

 

 

 

 

Treadmill Noisy

1. Loose hardware

1.

Tighten all visible Screws, Nuts, and Bolts

 

2.

Motor straining

2.

Check Belt tension - 3 finger test

 

 

 

 

(see page 13)

 

3.

Clicking sound - Roller knocking

3.

Adjust Rear Rollers - check for tension

 

 

 

 

(see page 13)

 

 

 

 

 

 

Inaccurate pulse rate

1. Too much hand movement

1.

Stand on Side Rails to get accurate pulse

 

 

 

 

reading -OR - Must have two hands on grips

 

2.

Palms too wet

2.

Dry palms

 

3.

Gripping hand grips too tight

3.

Grip using moderate pressure

 

4.

Wearing rings

4.

Remove all rings

 

 

 

 

 

 

Inaccurate heart rate strap

1. Electrical interference

1.

Keep at least six feet away from

 

 

 

 

Televisions, Computers and

 

 

 

 

Fluorescent Lights

CAUTION

safety switch

on/off switch

power cord

The Treadmill will shut off when the electricity load is above it’s capacity (example: power surge or storm). To restart the Treadmill, please follow the procedure below:

A.Unplug the power cord from the Treadmill’s socket.

B.Push in the safety switch.

C.Plug the power cord back into the Treadmill’s socket.

NOTE: DON'T PUSH IN THE SAFETY SWITCH BEFORE UNPLUGGING THE TREADMILL’S POWER CORD.

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Contents 1200/1400 Treadmills Table of Contents Important Safety Instructions Read all instructions before using this equipmentCongratulations on Purchasing Your NEW Balance Treadmill Ordering Replacement PartsIntroduction Comments or QuestionsUnit WARNING/CAUTION Labels and Specifications & Parts New Balance 1200/1400/1500 SpecificationsAlways Unplug Power Cord Immediately After USE ASSEMBLY/SETUP Instructions Parts BoxFastener Pack Upright Assembly Console Base AssemblySide Cap Assembly Adding Cup Holders to Console Base AssemblyFolding the Treadmill to allow removal of the shipping box Setting UP Treadmill for USEStep Moving the Treadmill in folded positionPower Cord Assembly StepTurning On the Treadmill Folding and Moving Your Treadmill for Storage To Fold the TreadmillTo Lower the Treadmill To Move the Treadmill in folded positionTaking Care of Your Treadmill Walking Belt CenteringWalking Belt Tension Cleaning Walking Belt and Deck LubricationLubrication Application Safety Tips 1200 1400/15001200 Quick Reference GuideSpeed 1200DISPLAY Function Program FunctionPrograms 1500 1400Operation Instructions Displays1400/1500 Programs Using the Pulse Function 1400/1500Exercise Guidelines Knowing the BasicsComplete Exercise Program Aerobic Exercise HOW MUCH? HOW OFTEN? When to ExerciseSee chart on Measuring Your Heart RateClothing Tips to Keep YOU GoingHeart Rate Target Zone For Cardiovascular Fitness Heart 160 Rate Beats/ 150 MinCalf and Achilles Stretch Warm UP & Cool Down StretchesQuadriceps Stretch Overhead/Triceps StretchButtocks, Hips and Abdominal Stretch Back StretchStanding Hamstrings Stretch Inner Thigh StretchTroubleshooting Guide Problem Cause CorrectionWorkout Progress Charts 1200/1400 Parts List Parts ListExploded View 1500 Dedication to Quality