| Problem solving guide |
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General problems with the washing machine | |
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Problem | Cause and remedy |
The machine shakes | The machine feet are not level. |
during the spin cycle. | Level the machine and adjust the feet correctly. |
The laundry has not | The machine detected an imbalance during the final |
been spun properly and | spin cycle and reduced the spin speed automatically. |
is still wet. | Include both large and small items in the load as |
| this will give better distribution during spinning. |
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Strange pump noises | This is not a fault. |
can be heard. | These slurping noises occur at the end of the pump |
| sequence as a normal part of operation. |
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Large amounts of de‐ | The water pressure is too low. |
tergent residue remain | Clean the water inlet filter. |
in the detergent dis‐ | It may be useful to select the Water plus extra op‐ |
penser drawer. | tion. |
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| Powder detergent used in conjunction with water |
| softeners tends to become sticky. |
| In future, add washing powder into the dispenser |
| drawer first, and then add the water softener. |
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Fabric conditioner is | The siphon tube is not correctly positioned or is clog‐ |
not completely dis‐ | ged. |
pensed or too much | Clean the siphon, see "Cleaning and care - Clean‐ |
water remains in the | ing the detergent dispenser drawer". |
compartment. |
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