Amana RS3100007 No agitation Possible Cause Result, Constant agitation Possible Cause Result

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury, or death, disconnect power to washer before servicing, unless testing requires it.

7. Washer smokes, overheats, and cycles on overload protector or switch actuator kicks in and out.

Possible Cause	Result
Belt is tacky and does not allow proper	Check belt and replace if failed.
slipping.
Belt tension is too tight and does not allow	Verify idler spring is properly connected.
proper slipping.	Verify proper belt and pulley are installed.
Motor start functions fail.	Test switch functions.
Bind in water pump.	Replace pump.
Brake pads are binding.	Free binding pads or replace pads.
Brake, transmission or motor have locked up	Verify all components move freely. Correct binding component.
and will not turn.
Failed timer.	Test timer and replace if failed.
Incorrect voltage.	Contact local utility company, or have a qualified electrician
	check power supply voltage.

8. No agitation.
Possible Cause	Result
Failed timer. Timer is designed to pause	Test timer and replace if failed.
(SOAK) during DELICATE cycle.
Failed pressure switch.	Test switch and replace if failed.
Loose or broken drive belt.	Adjust or replace drive belt.
Failed transmission assembly.	Replace failed transmission assembly.
Sheared motor pulley roll pin.	Remove drive motor and replace roll pin and any other damaged
	components.
Motor overload protector has cycled.	Wait two to three minutes for overload protector to reset. If
	overload protector cycles repeatedly, see following chart.
Bind in water pump.	Replace pump.
Loading door not closed or failed switch.	Close door or test switch and replace if failed.
Failed timer.	Test timer and replace if failed.
Failed electronic control.	Test electronic control and replace if failed.
Broken, loose, shorted or incorrect wiring.	Refer to appropriate wiring diagram.

9. Constant agitation.
Possible Cause	Result
Failed timer.	Test timer and replace if failed.
Failed electronic control.	Test electronic control and replace if failed.
Shorted or incorrect wiring.	Refer to appropriate wiring diagram.

14	RS3100007 Rev. 0

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Contents Service Top Load WasherTable of Contents Important Information Important Notices for Consumers and ServicersRecognize Safety Symbols, Words, and Labels Important Safety Information Proper Grounding and Polarization of 120 Volts Wall Outlets General InformationModel Identification Grounding InstructionsGeneral Operation Definition Component Testing Information Component Test Procedure ResultsDiagram and Schematic for correct Blue Internal Motor Diagram and SchematicWire harness Connection Block White Brown Yellow Red Blue White Red BrownViolet Motor Assembly Three speed motor Black White YellowBlue White/BlackNo cold water Possible Cause Result Troubleshooting ProceduresNo hot water Possible Cause Result No warm water Possible Cause ResultTimer does not advance Possible Cause Result Motor does not operate Possible Cause ResultNo agitation Possible Cause Result Constant agitation Possible Cause ResultPossible Cause Result Slow spin or no spin Possible Cause ResultConstant spin Possible Cause Result Excessive vibration Possible Cause Result Washer locks-up or binding Possible Cause ResultOuter tub does not empty Possible Cause Result Water leaking from outer tub Possible Cause ResultTimer Disassembly ProceduresControl Hood Assembly Control Hood End PanelsTemperature and Speed Switch Graphic Panel Pressure SwitchRocker Switch Loading DoorAgitator, Drive Bell and Seal Assembly AgitatorInstalling Drive Bell Motor and Mounting Bracket Service Access PanelFront Panel Embosses Motor Assembly Reassembly of Pump and BeltPump Mounting screws Rear Pump leg Assembly Pump and Belt RemovalMotor Drive Pulley Motor DisassemblyMotor Switch Idler Lever and PulleyCabinet Top Door SwitchMixing Valve Outer Tub Tub Cover and GasketWashtub and Balance Ring Drive Pulley, Helix and Brake Weldment and Bearing Assembly Friction Ring Transmission AssemblyUpper Bearing Assembly Appendix a Installation Instructions Standpipe Tub Wall UnitPositionwasher and Level Prong grounded outlet onlyInstallation Summary Siphon Break Kit Adjustable leg Extension KitObserve all local codes and ordinances Longer Water Inlet HosesInstallation Requirements Appendix B Top Loading Washer Recognize Safety Symbols, Words, Labels Thank you for buying an Amana washerImportant Safety Information Starting the Wash Starting the Wash contd Close washer lidCycles What do the little numbers mean?Clean softener dispenser after each use. Remove dispenser DispensersFeatures, Hints, and Care Follow the ColorsMoving and Storage Cold Storage and Non-Use PeriodsTrouble Shooting Topic Possible Cause SolutionTrouble Shooting contd WaterAmana Washer Warranty Repairs resulting from the followingAppendix C Contents Top Loading WasherImportant Safety Information Recognize Safety Symbols, Words, LabelsImportant Information Thank you for buying an Amana washer Asure Extended Service PlanParts and Accessories Save Time and MoneyWater Supply Requirements Before You InstallElectrical Requirements Location Washer DimensionsLow Standpipe Installation RisersHOT Cold Questions? Wall UnitEx-Large Full Operating Instructions Washer Control PanelTo Wash Clothes Warm/ColdOperating Instructions Pauses Helpful Hints and FeaturesResetting Timer Bleach DispenserAutomatic Balance System Care and CleaningSafety Spin General Washer CareBefore Calling Service Topic Possible Cause SolutionTopic Possible Cause Solution Cold Weather Storage Cold Storage and Non-Use PeriodsCold Weather Care Vacations and Extended Non-UseOwner’s Responsibilities WarrantyWarranty Provides For Fast Track for Installing Washer See manual for details