Amana RS3100007 service manual Topic Possible Cause Solution

Page 63

Before Calling Service

TOPIC

POSSIBLE CAUSE

SOLUTION

WATER

 

 

Wash load too wet after

Overloaded wash tub

Do not overload washer. See Washing Guide for

spin

 

details.

 

 

 

 

Unbalanced load

Rearrange load to allow proper spin.

 

 

 

 

Kinked drain hose

Straighten drain hose.

 

 

 

Water enters slowly or

Inadequate main water supply

Check water pressure at another faucet in house.

does not enter washer

 

Wait for water supply and pressure to increase.

 

 

 

 

Water supply faucets partly closed

Fully open hot and cold water supply faucets.

 

 

 

 

Water being used elsewhere in house

Water pressure must be at least 20 psi (138 kPa).

 

 

Avoid running water elsewhere when washer is

 

 

filling.

 

 

 

 

Clogged water inlet filters

Disconnect water fill hoses from faucet. Clean and

 

 

reposition screen filters. Reconnect water fill hoses.

 

 

 

 

Kinked water inlet hoses

Straighten hoses.

 

 

 

Water level does not

Incorrect water level/load size selection

Select higher water level/load size. Add water by

cover clothes

 

turning selector to RESET and back to larger load

 

 

size.

 

 

 

 

Overloaded wash tub

Do not overload washer. Largest dry load level

 

 

should not be higher than bottom of fabric softener

 

 

dispenser or top of agitator.

 

 

 

Warm or hot water not hot enough

Water heater temperature set too low; water heater too far from washer

Use candy/meat thermometer to measure hot water temperature at nearby faucet. Water temperature should be at least 140°F (60°C). Adjust water heater as necessary.

Hot water being used elsewhere in house

Avoid using hot water elsewhere before or during washer use, or there may not be enough hot water for proper cleaning. If problem continues, enlarge capacity of hot water system, or use for only one application at a time.

Water drains slowly or

Drain hose kinked or clogged

Clean and straighten drain hose.

does not drain

 

 

 

 

 

Water leaks

Loose fill hose connections

Check and tighten all hose/faucet connections.

 

 

Install rubber sealing washers provided.

 

 

 

 

Clogged drain pipes

Unclog drain pipes. Call plumber if necessary.

 

 

 

 

Changed water levels during fill

Always use RESET on water level switch when

 

 

changing water level. Do not hold switch at RESET;

 

 

return switch to desired load size.

 

 

 

 

Oversudsing

Use less detergent.

 

 

 

Incorrect wash and rinse

Hot and cold water hoses connected to

Check hose connections. Connect hot water hose to

temperatures

wrong supply faucets

hot water faucet; connect cold water hose to cold

 

 

water faucet.

 

 

 

Water enters washer, but

Incorrect standpipe height for drain

Recommended standpipe height is 36” (91.44 cm);

tub does not fill

hose

for low standpipes, install Siphon Break Kit (part

 

 

#562P3). See Installation Instructions for details.

RS3100007 Rev. 0

C–14

Page 62 Page 64
Image 63
Page 62 Page 64
Contents Top Load Washer ServiceTable of Contents Important Notices for Consumers and Servicers Recognize Safety Symbols, Words, and LabelsImportant Information Important Safety Information Grounding Instructions General InformationModel Identification Proper Grounding and Polarization of 120 Volts Wall OutletsGeneral Operation Definition Component Test Procedure Results Component Testing InformationDiagram and Schematic for correct White Red Brown Internal Motor Diagram and SchematicWire harness Connection Block White Brown Yellow Red Blue BlueViolet Black White YellowBlue White/Black Motor Assembly Three speed motorNo warm water Possible Cause Result Troubleshooting ProceduresNo hot water Possible Cause Result No cold water Possible Cause ResultMotor does not operate Possible Cause Result Timer does not advance Possible Cause ResultConstant agitation Possible Cause Result No agitation Possible Cause ResultSlow spin or no spin Possible Cause Result Constant spin Possible Cause ResultPossible Cause Result Water leaking from outer tub Possible Cause Result Washer locks-up or binding Possible Cause ResultOuter tub does not empty Possible Cause Result Excessive vibration Possible Cause ResultControl Hood End Panels Disassembly ProceduresControl Hood Assembly TimerTemperature and Speed Switch Loading Door Pressure SwitchRocker Switch Graphic PanelAgitator Agitator, Drive Bell and Seal AssemblyInstalling Drive Bell Service Access Panel Front PanelMotor and Mounting Bracket Pump and Belt Removal Reassembly of Pump and BeltPump Mounting screws Rear Pump leg Assembly Embosses Motor AssemblyIdler Lever and Pulley Motor DisassemblyMotor Switch Motor Drive PulleyDoor Switch Mixing ValveCabinet Top Tub Cover and Gasket Washtub and Balance RingOuter Tub Drive Pulley, Helix and Brake Weldment and Bearing Assembly Transmission Assembly Upper Bearing AssemblyFriction Ring Appendix a Installation Instructions Tub Wall Unit StandpipeProng grounded outlet only Positionwasher and LevelInstallation Summary Longer Water Inlet Hoses Adjustable leg Extension KitObserve all local codes and ordinances Siphon Break KitInstallation Requirements Appendix B Top Loading Washer Thank you for buying an Amana washer Recognize Safety Symbols, Words, LabelsImportant Safety Information Starting the Wash Close washer lid Starting the Wash contdWhat do the little numbers mean? CyclesDispensers Clean softener dispenser after each use. Remove dispenserFollow the Colors Features, Hints, and CareCold Storage and Non-Use Periods Moving and StorageTopic Possible Cause Solution Trouble ShootingWater Trouble Shooting contdRepairs resulting from the following Amana Washer WarrantyAppendix C Top Loading Washer ContentsRecognize Safety Symbols, Words, Labels Important Safety InformationSave Time and Money Asure Extended Service PlanParts and Accessories Important Information Thank you for buying an Amana washerBefore You Install Electrical RequirementsWater Supply Requirements Risers Washer DimensionsLow Standpipe Installation LocationHOT Cold Wall Unit Questions?Warm/Cold Operating Instructions Washer Control PanelTo Wash Clothes Ex-Large FullOperating Instructions Bleach Dispenser Helpful Hints and FeaturesResetting Timer PausesGeneral Washer Care Care and CleaningSafety Spin Automatic Balance SystemTopic Possible Cause Solution Before Calling ServiceTopic Possible Cause Solution Vacations and Extended Non-Use Cold Storage and Non-Use PeriodsCold Weather Care Cold Weather StorageWarranty Warranty Provides ForOwner’s Responsibilities See manual for details Fast Track for Installing Washer
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