Amana RS3100007 service manual Trouble Shooting contd, Water

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Trouble Shooting (cont'd)

TOPIC

POSSIBLE CAUSE

SOLUTION

WATER

Wash load too wet after spin

Water enters slowly or does not enter washer

Overloaded wash tub

Do not overload washer.

 

 

Unbalanced load

Rearrange load to allow proper spin.

 

 

Kinked drain hose

Straighten drain hose.

 

 

Inadequate main water supply

Check water pressure at another faucet in house. Wait for

 

water supply and pressure to increase.

 

 

Water supply faucets partly closed

Fully open hot and cold water supply faucets.

 

 

Water being used elsewhere in house

Water pressure must be at least 20 psi (138 kPa). Avoid

 

running water elsewhere when washer is filling.

 

 

Clogged water inlet filters

Disconnect water fill hoses from faucet. Clean and

 

reposition screen filters. Reconnect water fill hoses.

 

 

 

Kinked water inlet hoses

Straighten hoses.

 

 

 

Water level does not cover

Incorrect water level/load size selection

Select higher water level/load size. Add water by turning

clothes

 

selector to RESET and back to larger load size.

 

 

 

 

Overloaded wash tub

Do not overload washer. Largest dry load level should not

 

 

be higher than bottom of fabric softener dispenser or top of

 

 

agitator.

 

 

 

Warm or hot water not hot

Water heater temperature set too low; water

Use candy/meat thermometer to measure hot water

enough

heater too far from washer

temperature at nearby faucet. Water temperature should

 

 

be at least 140°F (60°C). Adjust water heater as

 

 

necessary.

 

 

 

 

Hot water being used elsewhere in house

Avoid using hot water elsewhere before or during washer

 

 

use, or there may not be enough hot water for proper

 

 

cleaning. If problem continues, enlarge capacity of hot

 

 

water system, or use for only one application at a time.

 

 

 

Water drains slowly or does

Drain hose kinked or clogged

Clean and straighten drain hose.

not drain

 

 

 

 

 

Water leaks

Loose fill hose connections

Check and tighten all hose/faucet connections. Install

 

 

rubber sealing washers provided.

 

 

 

 

Clogged drain pipes

Unclog drain pipes. Call plumber if necessary.

 

 

 

 

Changed water levels during fill

Always use RESET on water level switch when changing

 

 

water level. Do not hold switch at RESET; return switch to

 

 

desired load size.

 

 

 

 

Oversudsing

Use less detergent.

 

 

 

Incorrect wash and rinse

Hot and cold water hoses connected to

Check hose connections. Connect hot water hose to hot

temperatures

wrong supply faucets

water faucet; connect cold water hose to cold water faucet.

 

 

 

Water enters washer, but tub

Incorrect standpipe height for drain hose

Recommended standpipe height is 36” (91.44 cm); for low

does not fill

 

standpipes, install Siphon Break Kit (part #562P3). See

 

 

Installation Instructions for details.

 

 

 

RS3100007 Rev. 0

B–12

Image 48
Contents Service Top Load WasherTable of Contents Important Notices for Consumers and Servicers Recognize Safety Symbols, Words, and LabelsImportant Information Important Safety Information General Information Model IdentificationProper Grounding and Polarization of 120 Volts Wall Outlets Grounding InstructionsGeneral Operation Definition Component Testing Information Component Test Procedure ResultsDiagram and Schematic for correct Internal Motor Diagram and Schematic Wire harness Connection Block White Brown Yellow Red BlueBlue White Red BrownViolet Motor Assembly Three speed motor Black White YellowBlue White/BlackTroubleshooting Procedures No hot water Possible Cause ResultNo cold water Possible Cause Result No warm water Possible Cause ResultTimer does not advance Possible Cause Result Motor does not operate Possible Cause ResultNo agitation Possible Cause Result Constant agitation Possible Cause ResultSlow spin or no spin Possible Cause Result Constant spin Possible Cause ResultPossible Cause Result Washer locks-up or binding Possible Cause Result Outer tub does not empty Possible Cause ResultExcessive vibration Possible Cause Result Water leaking from outer tub Possible Cause ResultDisassembly Procedures Control Hood AssemblyTimer Control Hood End PanelsTemperature and Speed Switch Pressure Switch Rocker SwitchGraphic Panel Loading DoorAgitator, Drive Bell and Seal Assembly AgitatorInstalling Drive Bell Service Access Panel Front PanelMotor and Mounting Bracket Reassembly of Pump and Belt Pump Mounting screws Rear Pump leg AssemblyEmbosses Motor Assembly Pump and Belt RemovalMotor Disassembly Motor SwitchMotor Drive Pulley Idler Lever and PulleyDoor Switch Mixing ValveCabinet Top Tub Cover and Gasket Washtub and Balance RingOuter Tub Drive Pulley, Helix and Brake Weldment and Bearing Assembly Transmission Assembly Upper Bearing AssemblyFriction Ring Appendix a Installation Instructions Standpipe Tub Wall UnitPositionwasher and Level Prong grounded outlet onlyInstallation Summary Adjustable leg Extension Kit Observe all local codes and ordinancesSiphon Break Kit Longer Water Inlet HosesInstallation Requirements Appendix B Top Loading Washer Recognize Safety Symbols, Words, Labels Thank you for buying an Amana washerImportant Safety Information Starting the Wash Starting the Wash contd Close washer lidCycles What do the little numbers mean?Clean softener dispenser after each use. Remove dispenser DispensersFeatures, Hints, and Care Follow the ColorsMoving and Storage Cold Storage and Non-Use PeriodsTrouble Shooting Topic Possible Cause SolutionTrouble Shooting contd WaterAmana Washer Warranty Repairs resulting from the followingAppendix C Contents Top Loading WasherImportant Safety Information Recognize Safety Symbols, Words, LabelsAsure Extended Service Plan Parts and AccessoriesImportant Information Thank you for buying an Amana washer Save Time and MoneyBefore You Install Electrical RequirementsWater Supply Requirements Washer Dimensions Low Standpipe InstallationLocation RisersHOT Cold Questions? Wall UnitOperating Instructions Washer Control Panel To Wash ClothesEx-Large Full Warm/ColdOperating Instructions Helpful Hints and Features Resetting TimerPauses Bleach DispenserCare and Cleaning Safety SpinAutomatic Balance System General Washer CareBefore Calling Service Topic Possible Cause SolutionTopic Possible Cause Solution Cold Storage and Non-Use Periods Cold Weather CareCold Weather Storage Vacations and Extended Non-UseWarranty Warranty Provides ForOwner’s Responsibilities Fast Track for Installing Washer See manual for details