Trouble Shooting (cont'd)
TOPIC | POSSIBLE CAUSE | SOLUTION |
WATER
Wash load too wet after spin
Water enters slowly or does not enter washer
Overloaded wash tub | Do not overload washer. |
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Unbalanced load | Rearrange load to allow proper spin. |
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Kinked drain hose | Straighten drain hose. |
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Inadequate main water supply | Check water pressure at another faucet in house. Wait for |
| water supply and pressure to increase. |
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Water supply faucets partly closed | Fully open hot and cold water supply faucets. |
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Water being used elsewhere in house | Water pressure must be at least 20 psi (138 kPa). Avoid |
| running water elsewhere when washer is filling. |
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Clogged water inlet filters | Disconnect water fill hoses from faucet. Clean and |
| reposition screen filters. Reconnect water fill hoses. |
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| Kinked water inlet hoses | Straighten hoses. |
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Water level does not cover | Incorrect water level/load size selection | Select higher water level/load size. Add water by turning |
clothes |
| selector to RESET and back to larger load size. |
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| Overloaded wash tub | Do not overload washer. Largest dry load level should not |
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| be higher than bottom of fabric softener dispenser or top of |
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| agitator. |
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Warm or hot water not hot | Water heater temperature set too low; water | Use candy/meat thermometer to measure hot water |
enough | heater too far from washer | temperature at nearby faucet. Water temperature should |
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| be at least 140°F (60°C). Adjust water heater as |
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| necessary. |
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| Hot water being used elsewhere in house | Avoid using hot water elsewhere before or during washer |
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| use, or there may not be enough hot water for proper |
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| cleaning. If problem continues, enlarge capacity of hot |
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| water system, or use for only one application at a time. |
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Water drains slowly or does | Drain hose kinked or clogged | Clean and straighten drain hose. |
not drain |
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Water leaks | Loose fill hose connections | Check and tighten all hose/faucet connections. Install |
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| rubber sealing washers provided. |
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| Clogged drain pipes | Unclog drain pipes. Call plumber if necessary. |
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| Changed water levels during fill | Always use RESET on water level switch when changing |
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| water level. Do not hold switch at RESET; return switch to |
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| desired load size. |
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| Oversudsing | Use less detergent. |
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Incorrect wash and rinse | Hot and cold water hoses connected to | Check hose connections. Connect hot water hose to hot |
temperatures | wrong supply faucets | water faucet; connect cold water hose to cold water faucet. |
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Water enters washer, but tub | Incorrect standpipe height for drain hose | Recommended standpipe height is 36” (91.44 cm); for low |
does not fill |
| standpipes, install Siphon Break Kit (part #562P3). See |
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| Installation Instructions for details. |
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RS3100007 Rev. 0 |